Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Sullivan Cadillac - Service Center

Ocala, FL

4.5
456 Reviews
Call Service Center (352) 732-4700

456 Reviews of Sullivan Cadillac - Service Center

Sort by
July 06, 2023

the service workers,especially, Jamie and Chuck always go out of their way to take care of my requests and always with a smile..they are great people and you are lucky to have them working for the customers. More

by NAPPYFS253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

July 04, 2023

We came in with an intermittent problem which was immediately diagnosed and taken care of. More

by sandy.cleangreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person on duty
Report | Print
Jul 06, 2023 -

Sullivan Cadillac responded

Sandy, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Sullivan Cadillac and we look forward to your continued business! Sincerely, The Sullivan Cadillac Team

July 01, 2023

Jamie & Chuck were terrific professional & knowledgeable! Thanks That’s all I really need to say. More

by DMSTENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Jul 05, 2023 -

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

July 01, 2023

Great and friendly customer service. The best service I have had. Love Sullivan Cadillac service department. More

by DSJULUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Jul 05, 2023 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Sullivan Cadillac Team

June 30, 2023

Good service nice waiting area with good snacks and drinks friendly service people keep you informed on status of your vehicle More

by andytaco928
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
Report | Print
Jul 03, 2023 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Sullivan Cadillac Team

June 29, 2023

Our salesman Bob V was very good and Rich G did all he could to seal the deal. Everything was top notch. More

by ANDYPIETRZYK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Diagle
Report | Print
Jul 03, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

June 28, 2023

Service department is very good. Easy to make appointments, they run on time and clean your car. More

by DCALDWELL2439
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Sowell, Dylan Tucker
Report | Print
Jun 30, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

June 28, 2023

Couldn't solve visibility problem with HU display wearing sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different More

by ptgd2055
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service personnel.
Report | Print
Jun 29, 2023 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Sullivan Cadillac Team

June 28, 2023

Great service. The mechanic who worked with me was Outstanding, wish I remembered his name but he was Great!!! More

by LAM1871
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Jun 30, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Sullivan Cadillac Team

June 28, 2023

Service is good Staff is friendly and always tries to help Labor charge is a bit high More

by 2JLDAMATO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Report | Print
Jun 30, 2023 -

Sullivan Cadillac responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sullivan Cadillac Team

1
...
41
42
43
...
46