Sullivan Cadillac - Service Center

Very cooperative service writers and prompt service. The service was to replace a battery and for 500plus dollars it seemed a little high priced The service was to replace a battery and for 500plus dollars it seemed a little high priced More

The Service Writers were friendly and thorough during check in and departure. The tasks were complete and proper the first time around. The car was washed as an added bene. check in and departure. The tasks were complete and proper the first time around. The car was washed as an added bene. More

I was at the dealership for 4 hours for the car’s first service. They were having software problems that were not resolved and I haven’t heard word one from them since and it has been a month. service. They were having software problems that were not resolved and I haven’t heard word one from them since and it has been a month. More

As usual, always attentive, professional and helpful. Sullivan Cadillac's Service Dept gets it done. Sullivan Cadillac's Service Dept gets it done. More

Very accommodating staff. The waiting area was clean, neat and comfortable to wait for your car being serviced. The waiting area was clean, neat and comfortable to wait for your car being serviced. More

Very pleased with the service But I am not pleased with the vehicle it’s self Drives great but I can’t explain how trash and leaves get in thru the back door. Without the door being open the vehicle it’s self Drives great but I can’t explain how trash and leaves get in thru the back door. Without the door being open More

The Sullivan dealership is nothing short of top notch. The sales staff went out of their way to make sure we got the best bang for our buck and were very helpful. Also, the service dept. can't be beat w The sales staff went out of their way to make sure we got the best bang for our buck and were very helpful. Also, the service dept. can't be beat with on time appointments and professional service. More

It was fast, very easy get in for an appointment. Good service! Friendly atmosphere. Will be back! Good service! Friendly atmosphere. Will be back! More

Overall a great dealership,I have bought at least 5 vehicles from them and have only good things to say about them. This last purchase was good till did review and was giving all 8 and 9 till a questio vehicles from them and have only good things to say about them. This last purchase was good till did review and was giving all 8 and 9 till a question asked if there where any dents or scratches and for the first time there was a small scratch on passenger rear door and when I mentioned it on survey. I received a call betraying me because I included this in survey.If you don’t want the truth about this then don’t send the survey.I don’t like this treatment and if this is what I have to put with I will find another make and dealer to do business with. More

The folks are professional and customer service is the best. Strive to please both the purchase and the service bay best. Strive to please both the purchase and the service bay More