Sullivan Cadillac - Service Center

Even though Jaime was extremely busy, she took time to fix my problem herself. I really appreciate that. fix my problem herself. I really appreciate that. More

Casssandra was my service adviser this morning when I brought my vehicle in for service. She was very professional, polite and very helpful. It was truly a pleasure to be treated as a valued customer. I brought my vehicle in for service. She was very professional, polite and very helpful. It was truly a pleasure to be treated as a valued customer. I do appreciate that very much. I hope to have her help me with all my service needs. More

I was well taken care of & as always Jaime Daigle does a great job, many thanks, Mary great job, many thanks, Mary More

The entire process of having work done on my car was very organized and efficient. The advisor Matthew Sowell was friendly and professional, he kept me informed throughout the process. organized and efficient. The advisor Matthew Sowell was friendly and professional, he kept me informed throughout the process. More

They have been amazing to work with, the service team have taken care of every need with our XT6 that we’ve had thanks again and keep up the amazing work and service have taken care of every need with our XT6 that we’ve had thanks again and keep up the amazing work and service More

Part was supposed to be ordered a year ago for warranty never got called back. Car was sold to me with bad tires. Nothing to be done. Service has never done anything wrong with my regular maintenance thoug never got called back. Car was sold to me with bad tires. Nothing to be done. Service has never done anything wrong with my regular maintenance though. More

Excellent people to work with. Have purchased 5 Cadillacs from Sullivan Rich Gruber, Joseph Trott and Ronnie Rodriguez are great! Have purchased 5 Cadillacs from Sullivan Rich Gruber, Joseph Trott and Ronnie Rodriguez are great! More

The dimming of the dash lights (all of them) to the point of not seeing any information during the day is an intermittent problem. As the mechanic could not duplicate the problem, he stated that there was no of not seeing any information during the day is an intermittent problem. As the mechanic could not duplicate the problem, he stated that there was nothing he could do to resolve the problem. As this is a typical auto repair shop answer; I believe my visit rated an three-star, or average rating. More

They always treat me like a preferred customer, even for the smallest needs, like a new battery for my key. the smallest needs, like a new battery for my key. More

Great Service department. Fast and very economical.My service technician was very polite and professional.. Fast and very economical.My service technician was very polite and professional.. More