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Sullivan Cadillac - Service Center

Ocala, FL

4.5
432 Reviews
Call Service Center (352) 732-4700

432 Reviews of Sullivan Cadillac - Service Center

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September 09, 2023

The lady who handled the sign in was extremely helpful and gave a very good impression that she wanted to help the customer. More

by RJM1CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Report | Print
Sep 11, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

September 08, 2023

Very quick and reliable service. Jaime is always professional and handles my needs. I am extremely pleased with this dealership's service. More

by washington.dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime (service department
Report | Print
Sep 11, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

September 08, 2023

Very professional and courteous. Did a great job servicing my car. Appreciated the car being washed also. More

by BJS1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 11, 2023 -

Sullivan Cadillac responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Sullivan Cadillac Team

September 08, 2023

Waiting time was quick and the service lady was always informative not to mention that the refreshments were readily available. More

by JKINEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service lady that handle my vechile.
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Sep 11, 2023 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

September 07, 2023

Appreciate Jamie’s professional handling of my drop in service request for immediate service to my Escalade. More

by JFINKECONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie - Service was excellent.
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Sep 08, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Jamie was able to provide an efficient and overall positive experience. Sincerely, The Sullivan Cadillac Team

September 06, 2023

Love this dealership they are the best. My 2019 Cadillac has been trouble free.. They are truly great dt More

by doris.houghtaling
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 08, 2023 -

Sullivan Cadillac responded

Doris, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Sullivan Cadillac Team

September 06, 2023

Very quick and reliable service. Courteous employees and let’s you know if you need to service your vehicle for other ongoing issues to be on the lookout for. More

by FRETJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Sowell
Report | Print
Sep 08, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 03, 2023

The service department away works hard to give a superior customer experience and they do not disappoint! More

by LMAYFIELD2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime and Dennis
Report | Print
Sep 05, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

September 02, 2023

Always very professional goes out of there way to help gets service done timely matter More

by cjchrist2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Tucker
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Sep 05, 2023 -

Sullivan Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Sullivan Cadillac Team

September 02, 2023

I had my oil changed they were very efficient. I was out in no time. More

by GOODDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Sep 05, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

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