Sullivan Cadillac

I had a nail in my tire causing low pressure. The nail was easily visible. Two hours and $59.00 later we left the dealer. I've had tire repair like this before on other cars and the service took The nail was easily visible. Two hours and $59.00 later we left the dealer. I've had tire repair like this before on other cars and the service took 15 minutes and cost $15.00. So, My only complaint is the time it took and what I feel was an over charge. I paid it without a word but I will say I will not be back to your dealer unless it's a recall and at no cost. More

I appreciated them bringing the car to me for viewing and driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been ser driving, also arranging the tag. It made the deal easier for a senior. Having a free Ceefax is a good idea too as I know this car has always been serviced and not been in an accident. More

Best srvice department ever. They are knowledgeable and caring and I cannot thank them enough for all they do They are knowledgeable and caring and I cannot thank them enough for all they do More

Feedback from the Service lady was not good. I didn’t know when my car was gonna be done. I think her name was Stephanie. She just did not feedback well at all. They had to order and they didn’t I didn’t know when my car was gonna be done. I think her name was Stephanie. She just did not feedback well at all. They had to order and they didn’t come in when they thought but I didn’t. I had to keep calling to find out what was going on. More

First time I had my new car serviced here for the oil change and tire rotation. I feel the service department did a great job. Thanks guys change and tire rotation. I feel the service department did a great job. Thanks guys More

The people employed at this dealership have been a constant and consistent joy to work with. Each issue I’ve encountered has been lighter because of each person’s care for my wellbeing. constant and consistent joy to work with. Each issue I’ve encountered has been lighter because of each person’s care for my wellbeing. More

This was the first time buying a vehicle on line. The final price was good The final price was good More

I been giving the runaround trying to return my second car after I discovered I was charged the price of used car as if it’s brand new car cheated for extra $8700 Very unprofessional not returning phone car after I discovered I was charged the price of used car as if it’s brand new car cheated for extra $8700 Very unprofessional not returning phone call when I needed Cadillac towing to help me for no avail over 8 hours stranded I hade to hire local towing company at 1 am cost me out of my pocket over $417 Since the car was dropped at Sullivan dealer at Ocala tell today I’m renting a car so far it’s over $800 tell tomorrow Monday I deserve the general Manager professional attention at least return my calls I was told that he is in New York I felt hopeless without a car tomorrow is Monday October 14 hope that this complain reach the owner and reach out to me ASAP Dr Gamal Omar More

I had a terrible experience with the service department last time I was there. Not happy Edit: I went back to the dealership and was taken care of and I will be coming back for the health of my car. last time I was there. Not happy Edit: I went back to the dealership and was taken care of and I will be coming back for the health of my car. More

A simple tire patch cost $53. 00 and took nearly 2 hours. I cannot say the cost or the wait was a good experience. 00 and took nearly 2 hours. I cannot say the cost or the wait was a good experience. More