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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
709 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 709 reviews

November 09, 2024

Professional and friendly but a little pricey. When I purchased 4 tires a few years ago I paid extra for each tire to include rotation and balancing for the life of the tire. Suddenly the agreeme More

by OMORENO0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Moreno is friendly and professional.
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Nov 11, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the pricing and changes to your tire service agreement. At Sullivan Cadillac, we strive to maintain transparency and deliver good value to our customers. We encourage you to reach out to us directly to discuss your concerns, as we would like to better understand the situation and assist you. Thank you for choosing Sullivan Cadillac, and we hope to resolve this for you soon. Sincerely, The Sullivan Cadillac Team

November 07, 2024

Service advisor tried to tell me the collision sensor malfunction was due to. New tire installation Idiot light has been coming on for 2 weeks prior to new tires Spent 1 1/2 hours and problem is not f More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin
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Nov 08, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your frustration regarding the collision sensor issue and the time spent without a resolution. Your feedback is important, and we encourage you to reach out to us directly so we can address your concerns further. At Sullivan Cadillac, we strive for high standards in service and want to ensure your vehicle is operating properly. Thank you again for your feedback. Sincerely, The Sullivan Cadillac Team

November 04, 2024

I had a 12pm appt for an oil change and this place took 3 and a half hours to do it. That is obnoxious and ridiculous. I had a xxxx appt. More

by James Stombaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
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Nov 06, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us, James. We appreciate your feedback regarding the oil change appointment at Sullivan Cadillac. We understand your frustration with the extended wait time and acknowledge it does not meet our usual standards. Please feel free to reach out to us directly, as we would like the opportunity to discuss this further and improve your experience. Thank you again for your input. Sincerely, The Sullivan Cadillac Team

November 03, 2024

Nice from start to finish. They found the car that I Wanted. Color and the items that I really wanted. In my budget I was looking for a left over and they got Me into 2025. More

by larry@bmbfasteners.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Old Bob And young Bob, Steven Persavich
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Nov 05, 2024 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that you found the perfect 2025 car with the color and features you wanted, all within your budget. At Sullivan Cadillac, we strive to provide the best experience possible, and it's great to know we met your expectations. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new car! Sincerely, The Sullivan Cadillac Team

November 02, 2024

Professional, efficient and timely service. Oil and filter change, inspection and tire rotation went well. More

by Larry@larsenoutdoors.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear that your service experience at Sullivan Cadillac was professional, efficient, and timely. It's great to know that the oil change, inspection, and tire rotation went smoothly. We appreciate your support and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

November 01, 2024

I love this service Department they always take care of me very professional Thank You Sullivan Cadillac. More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Sullivan Cadillac responded

Thank you so much for your kind words! We're thrilled to hear that you love our service department and that our team has taken great care of you. At Sullivan Cadillac, we strive to provide the best experience possible for our customers. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 31, 2024

I have bought 4 or 5 cars from Ronnie and I enjoy talking with him wether I am in the market for a new vehicle or just interested in new models. He is a wealth of information and has always been a great con More

by MANNONFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear about your positive experiences with Ronnie at Sullivan Cadillac. It's wonderful to know that he has been a valuable resource for you, whether you're shopping for a new car or just looking to learn about new models. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

October 29, 2024

All the employees were so nice and friendly. I feel like I got a good deal on my new car and it was a good experience. The sales manager and finance manager were very knowledgeable and efficient More

by ANNECARR200
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Eller
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Oct 31, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Cadillac and found our team friendly and knowledgeable. It's fantastic that you felt you received a good deal on your new car. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

October 25, 2024

Wonderful experience! I had deal negotiated prior to arriving with Ronnie. I arrived and he had car pre-washed and ready for test drive. Best car purchase ever! More

by lizzey25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Sullivan Cadillac responded

Thank you, we truly appreciate your kind words! We’re thrilled to hear about your wonderful car-buying experience with Ronnie and the rest of our team at Sullivan Cadillac. It’s great to know we exceeded your expectations! We look forward to serving you again in the future. Enjoy your new vehicle! Sincerely, The Sullivan Cadillac Team

October 25, 2024

Service was perfect and on time. Car wash was sloppy… did not dry car sent it out all wet!😩 More

by michaelmasters4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Sullivan Cadillac responded

Thank you for your feedback! We're thrilled to hear that the service was perfect and on time. We understand your concerns about the car wash; however, we use spot-free water instead of drying the vehicles to ensure a better result and make your vehicle look its best. If you would like to discuss this element of our service further, feel free to reach out. We hope to see you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

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