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Sullivan Cadillac

Ocala, FL

4.6
741 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 741 reviews

January 23, 2025

John is service was professional and informative. He kept us updated on the progress of our repair and guided us as to the steps that needed to be taken to get my extended warranty to cover the cost More

by BREEZY826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jan 23, 2025 -

Sullivan Cadillac responded

Thank you, John, for your wonderful review! We're thrilled to hear about your positive experience with our service team at Sullivan Cadillac. It's great that our staff kept you informed throughout the repair and assisted you with your extended warranty. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

January 23, 2025

Stefania was helpful in answering all my questions. .came to the car and gave me a crash course on stering wheel controls. It was very helpful and appreciated. More

by islandstream01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that Stefania provided you with helpful answers and a great walkthrough of the steering wheel controls. At Sullivan Cadillac, we strive to ensure our customers have an exceptional experience. We hope to see you again soon and look forward to assisting you with any future needs! Sincerely, The Sullivan Cadillac Team

January 23, 2025

Bob Vitrano was a pleasure to work with. He knew the product and had a great sense of humor as we bantered back and forth. He went over the features of the new car and set up the app on the More

by jeff.nettles
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us at Sullivan Cadillac! We're thrilled to hear that you enjoyed working with Bob Vitrano and appreciated his product knowledge and sense of humor. It's our goal to ensure a comfortable and pressure-free environment for our customers. We look forward to seeing you again soon and hope you enjoy your new car! Sincerely, The Sullivan Cadillac Team

January 22, 2025

Our Salesman, Bob Vitrano, was knowledgeable and kind. General Manager Rich Gruber gave us a great deal! We are repeat customers and completely satisfied More

by Donna Rodriquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2025 -

Sullivan Cadillac responded

Thank you, Donna! We truly appreciate your kind words about Bob and Rich. It's fantastic to hear that you are a repeat customer and that you had a great experience with us at Sullivan Cadillac. We look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

January 22, 2025

Our experience was great. The process was stress free with no hassles or pressure sales. Love my Caddie More

by HILLSIDEHEIERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris F.
Jan 22, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Sullivan Cadillac and found the process stress-free. Enjoy your new Cadillac, and we hope to see you again soon! Sincerely, The Sullivan Cadillac Team

January 18, 2025

This was the best experience we have had at a dealership so far. We have purchased many vehicles in the past for our business. This time we put a request in on the internet and we dealt with Joey. He was ve More

by bellomidlevel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2025 -

Sullivan Cadillac responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had the best experience at Sullivan Cadillac and that Joey was able to assist you in finding the perfect vehicle for your business. Your trust in us means a lot, and we look forward to helping you with your next vehicle purchase. Don’t hesitate to reach out to us anytime! Sincerely, The Sullivan Cadillac Team

January 17, 2025

When I got into the car at the delaership after the repair was complete, I noticed a distinct odor, I thought it might be coming from the installaiton of the rain sensor, but after I got home I noticed More

by SHARON.STEVE.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand that finding an odor and cleanliness issues in your vehicle can be frustrating, especially after a repair at Sullivan Cadillac. Your feedback is valuable, and we appreciate you bringing this to our attention. We encourage you to reach out to us directly, so we can address these concerns and ensure your vehicle is in the best condition. Thank you again for your input, and we look forward to assisting you further. Sincerely, The Sullivan Cadillac Team

January 16, 2025

Thank you Bob for making my buying experience easy and smooth. My salesman was very knowlegable and friendly. Im very greatful to have a very reliable mode of transportation now. :) More

by WOLFBELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that Bob made your buying experience easy and smooth. At Sullivan Cadillac, we pride ourselves on our knowledgeable and friendly team. Enjoy your new reliable mode of transportation, and we look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

January 15, 2025

Sullivan Cadillac was great to deal with, Joey Frampton was very helpful friendly and straight forward. He went out of his way to show and help us with any questions we had on the new car. More

by dzevas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with Sullivan Cadillac and that Joey provided you with exceptional service. It's fantastic that he was able to assist you with your questions about your new car. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

January 15, 2025

need to explain how controls work better spend more time on delivery!!! other than that pretty good More

by dennye1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Perry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We appreciate your insights regarding the explanation of controls and will definitely take that into consideration for future interactions. We're glad to hear that your overall experience with Sullivan Cadillac was positive. If you have any more suggestions or need further assistance, feel free to reach out to us. We look forward to serving you again! Sincerely, The Sullivan Cadillac Team

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