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Sullivan Cadillac
Ocala, FL
649 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 649 reviews
September 08, 2024
Service consultant could benefit from additional customer training. I was not greeted, she did not introduce herself or ask who I was. The first thing she said was ‘do you have your keys” training. I was not greeted, she did not introduce herself or ask who I was. The first thing she said was ‘do you have your keys” More
by lorichale
Verified CustomerEmployees Worked With
Stephanie Adaro
September 08, 2024
Stephaine was so polite very knowledgeable on what was going on with my car. Only thing I was surprised about was how much the labor bill was. going on with my car. Only thing I was surprised about was how much the labor bill was. More
by CINDY.WHITING
Employees Worked With
Stephanie in service. Excellent
September 07, 2024
The service department personnel is good. Edwin is a pleasure to work with and Chuck is a very knowledgeable and helpful mechanic. The waiting area needs some updating, though. In my opi Edwin is a pleasure to work with and Chuck is a very knowledgeable and helpful mechanic. The waiting area needs some updating, though. In my opinion, however, the management and sales staff are blatant thieves whom give car sales in general their slimy reputation. They tried to offer me a pittance for my car which after 1 day I have already been offered almost 5 times what they offered. They also tried to inflate the price of a car in their lot by claiming someone wanted the car - so much so they moved the car out of the lot and said someone was test driving it when it was stuck out of sight in the back. If I were to buy another Cadillac, which is unlikely after my repeated experience with this dealership's management, it will be in Orlando or Tampa, not from these clowns. More
by SCOTTMINOS
September 05, 2024
The Salesman was Courteous. The managers were professional. The Staff was personable. Everyone was friendly and conscientious. The managers were professional. The Staff was personable. Everyone was friendly and conscientious. More
by Ken Foster
September 05, 2024
Sullivan always does a good job . Been going there for 15 years . Keep up the good work. Been going there for 15 years . Keep up the good work. More
by DEET655
September 04, 2024
Excellent customer service! Sales staff is there to work for you and get the best deal possible. Sales staff is there to work for you and get the best deal possible. More
by JERRY.HELLER47
September 01, 2024
Great customer service Timely fashion in checking in Came back and gave and update on my car in Came back and gave and update on my car More
by PEACEHOLYSPECIAL
Employees Worked With
September 01, 2024
This car is number five at Sullivan Cadillac. I have always been pleased with any purchase that I have made there. Great guys. I have always been pleased with any purchase that I have made there. Great guys. More
by FUMICELLO
Employees Worked With
August 30, 2024
This was a major job on my SRX and it was handled very well. I was given time to get a second opinion which verified what the service department said. When it was time for service, I was able to secure well. I was given time to get a second opinion which verified what the service department said. When it was time for service, I was able to secure a loaner car since the service would take most of the day. Estafania was super! She kept me informed before and after the service. She is definitely an asset to Sullivan. More
by CB
Employees Worked With
Estafania in service
