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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
674 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 674 reviews

October 16, 2024

This was the first time buying a vehicle on line. The final price was good More

by johnsonw7575
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Sullivan Cadillac responded

Thank you for your review! We're glad to hear that you had a positive first experience buying a vehicle online with us at Sullivan Cadillac. If you have any further questions or need assistance, please don’t hesitate to reach out. We hope to serve you again in the future! Sincerely, The Sullivan Cadillac Team

October 14, 2024

I been giving the runaround trying to return my second car after I discovered I was charged the price of used car as if it’s brand new car cheated for extra $8700 Very unprofessional not returning phone More

by GAMALOMAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Richard Gruber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard,Gruber
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Oct 16, 2024 -

Sullivan Cadillac responded

Hello Gamal, we invite you back in to address your concerns and answer any questions you have related to charging your new EV at home. General Motors also offers a charging adapter which will allow you to use Tesla charging stations. Sincerely, The Sullivan Cadillac Team

October 12, 2024

I had a terrible experience with the service department last time I was there. Not happy Edit: I went back to the dealership and was taken care of and I will be coming back for the health of my car. More

by gretchenabaez1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was service department
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Oct 14, 2024 -

Sullivan Cadillac responded

Thank you for sharing your updated experience with us. We're glad to hear that your most recent visit to Sullivan Cadillac was positive and that you will be returning. We look forward to assisting you and ensuring your vehicle remains in great condition. See you next time! Sincerely, The Sullivan Cadillac Team

Oct 18, 2024 -

gretchenabaez1416 responded

I was contacted by Dennis woods the service manager at Sullivan and he took care of everything and the most important part for me. He explained everything to me. I left satisfied and happy with the whole experience.

October 09, 2024

A simple tire patch cost $53. 00 and took nearly 2 hours. I cannot say the cost or the wait was a good experience. More

by george.a.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't recogize the service person
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Oct 09, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand that you found the cost and wait time for your tire patch to be less than satisfactory. At Sullivan Cadillac, we strive to provide quality service in a timely manner, and your feedback is important to us. Please feel free to reach out directly to discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, The Sullivan Cadillac Team

October 06, 2024

Bob was friendly, courteous and no pressure, he worked with to make the deal workout for us. More

by TAH1766
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to leave such a wonderful review! We’re glad to hear that you had a positive experience with us at Sullivan Cadillac. It’s great to know that our team was able to assist you in making the deal work for you. We appreciate your feedback and hope to see you again soon for your next visit! Sincerely, The Sullivan Cadillac Team

October 05, 2024

I DROVE OVER FROM THE EAST COAST HAD THE DEAL I WANTED AND 2 HRS I WAS ON MY WAY HOME 100% SATIFIED. More

by PMYCKANIUK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear that you were able to drive over from the East Coast and get the deal you wanted so efficiently. At Sullivan Cadillac, we strive to provide a seamless experience for our customers. We truly appreciate your business and look forward to seeing you again in the future! Safe travels! Sincerely, The Sullivan Cadillac Team

October 04, 2024

Very pleasant and helpful staff. Makes you feel comfortable and takes care of their customers.. More

by njrfw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Sullivan Cadillac responded

Thank you for your kind words! We truly appreciate your positive feedback about our staff at Sullivan Cadillac. It's wonderful to hear that you felt comfortable and well taken care of during your visit. We look forward to welcoming you back next time! Sincerely, The Sullivan Cadillac Team

October 04, 2024

James has good people skills, is congenial, and knows his job well. Enock took care of the F&I and was also very knowledgeable and pleasant. Overall It was a quick and easy purchase. More

by bobrickel24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Sullivan Cadillac responded

Thank you, Bob, for your wonderful review! We're thrilled to hear that you had a quick and easy purchase experience at Sullivan Cadillac, and that both our team members, including Enock and Jacob, provided you with knowledgeable and congenial service. We truly appreciate your feedback and look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

October 04, 2024

Very good experience as usual Dennis Woods is top notch he always is on top of everything I'M very meticulous about CT5 Blackwing and Sullivan Cadillac takes care of me every time. Fantastic service Depart More

by Mikemcquade13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Sullivan Cadillac responded

Thank you so much for your kind words about Sullivan Cadillac, and for recognizing Dennis's top-notch service! We’re thrilled to hear that your experience with the CT5 Blackwing has consistently met your high standards. Our team is dedicated to providing fantastic service, and it's wonderful to know that we are taking great care of you. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

October 03, 2024

Bob and Joey were both very helpful in finding "the perfect car" for us ! We have bought several cars from Sullivan and will continue to come back for our next one ! Thank You for a great experience. More

by tkdisanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear that Bob and Joey were able to help you find the perfect car and that you had a great experience at Sullivan Cadillac. We appreciate your loyalty and look forward to assisting you again for your next vehicle! Safe driving! Sincerely, The Sullivan Cadillac Team

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