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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

July 03, 2023

The difference in dealerships is the personal touch and attention. From the beginning we believed that Luke was honest and would always tell us the truth. His attention to detail is outstanding! More

by preynoldssr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Reynolds, John Rollin
Jul 05, 2023 -

Sullivan Cadillac responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Sullivan Cadillac Team

July 02, 2023

Jared Reynolds was very helpful. Whole process was very quick, sales wasn't pushy. Didn't have to argue with finance over using my lifetime credit union for financing. Overall a good More

by shanesands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with Jared. Please let us know if we can help you with anything else. Sincerely, The Sullivan Cadillac Team

July 01, 2023

Jamie & Chuck were terrific professional & knowledgeable! Thanks That’s all I really need to say. More

by DMSTENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 05, 2023 -

Sullivan Cadillac responded

Thank you for your business and this review. We are happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Sullivan Cadillac Team

July 01, 2023

Great and friendly customer service. The best service I have had. Love Sullivan Cadillac service department. More

by DSJULUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 05, 2023 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that our service team was able to assist you with all of your automotive needs. Please let us know if there is anything else that we can assist you with. Sincerely, The Sullivan Cadillac Team

June 30, 2023

Good service nice waiting area with good snacks and drinks friendly service people keep you informed on status of your vehicle More

by andytaco928
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley
Jul 03, 2023 -

Sullivan Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Sullivan Cadillac Team

June 29, 2023

Our salesman Bob V was very good and Rich G did all he could to seal the deal. Everything was top notch. More

by ANDYPIETRZYK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Diagle
Jul 03, 2023 -

Sullivan Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Sullivan Cadillac Team

June 28, 2023

Service department is very good. Easy to make appointments, they run on time and clean your car. More

by DCALDWELL2439
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Sowell, Dylan Tucker
Jun 30, 2023 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

June 28, 2023

Couldn't solve visibility problem with HU display wearing sunglasses. I can see it in my Corvette. I also had a 2016 Acadia and a 2002 Corvette and could see the HU Display. One suggestion, try different More

by ptgd2055
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service personnel.
Jun 29, 2023 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Sullivan Cadillac Team

June 28, 2023

Great service. The mechanic who worked with me was Outstanding, wish I remembered his name but he was Great!!! More

by LAM1871
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John
Jun 30, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Sullivan Cadillac Team

June 28, 2023

Service is good Staff is friendly and always tries to help Labor charge is a bit high More

by 2JLDAMATO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Jun 30, 2023 -

Sullivan Cadillac responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sullivan Cadillac Team

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