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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

July 09, 2023

First time buying a Cadillac for my Fiance and I it was a great experience for both of us. Our sales person was very nice and helpful. He checks up on us constantly to see if we need help with anything or w More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Sullivan Cadillac Team

July 08, 2023

It was fast, very easy get in for an appointment. Good service! Friendly atmosphere. Will be back! More

by EJEMCNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
Jul 11, 2023 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

July 08, 2023

Very knowledgable sales representative, great customer service, building was clean, beautiful vehicles. One day I’ll have the Escalade, and I know where I’ll be going for it. More

by gross.miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Cruz
Jul 11, 2023 -

Sullivan Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Sullivan Cadillac Team

July 06, 2023

Had a super pleasant experience with this dealership! Top notch! We were coming from out of town and I am super pregnant at the moment so they made every effort to keep the process as short as possible. More

by amassanelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Cruz
Jul 07, 2023 -

Sullivan Cadillac responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Sullivan Cadillac Team

July 06, 2023

Overall a great dealership,I have bought at least 5 vehicles from them and have only good things to say about them. This last purchase was good till did review and was giving all 8 and 9 till a questio More

by wayne_4144
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Sullivan Cadillac responded

Wayne, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your experience. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

July 06, 2023

the service workers,especially, Jamie and Chuck always go out of their way to take care of my requests and always with a smile..they are great people and you are lucky to have them working for the customers. More

by NAPPYFS253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Sullivan Cadillac responded

We appreciate your kind words about our service team. Thank you for choosing Sullivan Cadillac for your vehicle needs. Sincerely, The Sullivan Cadillac Team

July 06, 2023

Everybody's been so kind and so nice that it just a pleasure to go there I will continuously do business with them More

by danya1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie in service the best
Jul 07, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your purchase from Sullivan Cadillac. We can’t wait to see you for your next servicing appointment! Sincerely, The Sullivan Cadillac Team

July 06, 2023

The folks are professional and customer service is the best. Strive to please both the purchase and the service bay More

by KWGVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley, John Rollin
Jul 07, 2023 -

Sullivan Cadillac responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Sullivan Cadillac Team

July 04, 2023

Great customer service handled everything and addressed all of my questions Made the buying a used car process easy and got me an extended warranty More

by janinedworden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us, Janine! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

July 04, 2023

We came in with an intermittent problem which was immediately diagnosed and taken care of. More

by sandy.cleangreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service person on duty
Jul 06, 2023 -

Sullivan Cadillac responded

Sandy, thank you for taking the time to write this wonderful review about our service department. We are extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Sullivan Cadillac and we look forward to your continued business! Sincerely, The Sullivan Cadillac Team

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