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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
1,038 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 1,038 reviews

April 19, 2024

I have had great service will Sullivan Cadillac of Ocala, it's good Dealership. I recommend it my friends and others. More

by MARTENER78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

April 18, 2024

Always finished on time and at the price quoted. Excellent communication. Will continue to use them. More

by SCOTT@SCOTTSRECREATION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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Apr 19, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Scott. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

April 18, 2024

The tech rep made aware of a free service I didn't know I had coming. That w as a pleasant surprise More

by GARYPROHOOK
Recommend Dealer
Yes
Employees Worked With
Service
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Apr 19, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Gary! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

April 17, 2024

Waiting area for people getting service on vehicles is not welcoming. Didn’t even have coffee made and area around coffee dirty. Thankfully service was on time with my appointment but seemed to take aw More

by pcepparo73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name of employee
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Apr 18, 2024 -

Sullivan Cadillac responded

We appreciate you taking the time to share this review with us. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, The Sullivan Cadillac Team

April 12, 2024

The service manager seems to be over his head. Service department customer's waiting area is not very good. Volkswagen of Ocala blows it away! More

by NWROB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Rodriguez
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Apr 15, 2024 -

Sullivan Cadillac responded

Your feedback is important to us, and we'd like to hear more about your visit to our Sullivan Cadillac's Service Department. Please contact us at your convenience, so we can discuss your experience. Sincerely, The Sullivan Cadillac Team

April 11, 2024

Very helpful and friendly service. Keep me informed of how the process was going. Washed my car when finished and I left Very happy with all the work completed. More

by BOBSUELTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer. Female
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Apr 12, 2024 -

Sullivan Cadillac responded

We are glad to hear you enjoyed your recent visit to our service department. At Sullivan Cadillac we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Sullivan Cadillac Team

April 11, 2024

Good experience. Bob was patient as we shifted gears from vehicle to vehicle. Worth the 45 minute drive. More

by Jono
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Sullivan Cadillac responded

We appreciate your review and are glad to hear that you had a great experience with our team. We look forward to working with you again soon! Sincerely, The Sullivan Cadillac Team

April 11, 2024

Great customer experience from start to finish by all involved. They were able to locate the the vehicle desired promptly. Highly recommend the Sullivan Cadillac experience!!! I look forward to workin More

by dmccoy921
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Sullivan Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Sullivan Cadillac Team

April 10, 2024

Great service department great communication . All work was do quick and right. We will use again More

by YANKEEBOY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Sowell
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Apr 12, 2024 -

Sullivan Cadillac responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Sullivan Cadillac Team

April 09, 2024

Excellent communication. Loved working with this dealership! I would definitely recommend them. My sales guy went above and beyond! More

by rickbawiec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Jordan
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Apr 11, 2024 -

Sullivan Cadillac responded

Thank you for providing this amazing feedback, Rick! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Sullivan Cadillac Team

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