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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

September 14, 2023

great service from the service department. Although new (I think) Cassandra was efficient and capable beyond her years. Always a pleasure to bring car in for service. More

by VKSTEVENS0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service Department - Cassandra.
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Sep 15, 2023 -

Sullivan Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Sullivan Cadillac Team

September 10, 2023

I have been with them for over 20 years and service efforts have never waivered More

by DOVEBJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janie Mosley, Dylan Tucker
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Sep 12, 2023 -

Sullivan Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Sullivan Cadillac Team

September 10, 2023

Service department was awesome! Cassandra is super nice and helpful and helped me resolve what needed to be done with my vehicle! Thanks! More

by missmarcy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassandra
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Sep 12, 2023 -

Sullivan Cadillac responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Sullivan Cadillac Team

September 09, 2023

Great efficient service as usual. We are always happy with Cadillac and we tell everyone More

by alsgalfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 11, 2023 -

Sullivan Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Sullivan Cadillac. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Sullivan Cadillac Team

September 09, 2023

The service center is far from "welcoming" and helpful. Its your dealership but you asked for my feedback and here is what I can tell you. I have a Cadillac and a Nissan. I encourage you to go to Nissa More

by Richie5759
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janie Mosley, Dylan Tucker
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Sep 11, 2023 -

Sullivan Cadillac responded

Richie, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Sullivan Cadillac Team

September 09, 2023

The lady who handled the sign in was extremely helpful and gave a very good impression that she wanted to help the customer. More

by RJM1CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janie Mosley
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Sep 11, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

September 08, 2023

Very quick and reliable service. Jaime is always professional and handles my needs. I am extremely pleased with this dealership's service. More

by washington.dwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime (service department
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Sep 11, 2023 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Sullivan Cadillac. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Sullivan Cadillac Team

September 08, 2023

Very professional and courteous. Did a great job servicing my car. Appreciated the car being washed also. More

by BJS1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Sep 11, 2023 -

Sullivan Cadillac responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Sullivan Cadillac Team

September 08, 2023

Waiting time was quick and the service lady was always informative not to mention that the refreshments were readily available. More

by JKINEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service lady that handle my vechile.
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Sep 11, 2023 -

Sullivan Cadillac responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

September 07, 2023

Appreciate Jamie’s professional handling of my drop in service request for immediate service to my Escalade. More

by JFINKECONSULTING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie - Service was excellent.
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Sep 08, 2023 -

Sullivan Cadillac responded

Thank you for taking the time to write this review. We are pleased to hear that Jamie was able to provide an efficient and overall positive experience. Sincerely, The Sullivan Cadillac Team

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