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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
743 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 743 reviews

March 16, 2025

Estefania is wonderful in service! She took the time to let me know exactly what was done to my car and what needed to be done in the future. She is a real asset to Sullivan. Since More

by CB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania, Edwin, Matt
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Mar 16, 2025 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We truly appreciate your kind words about Estefania, Edwin, and Matt. It's fantastic to hear that our team's efforts made your visits personal and informative. At Sullivan Cadillac, we value long-term relationships with our customers and strive to provide exceptional service. We look forward to serving you for many more years to come! Please don’t hesitate to reach out to us anytime you need assistance. Sincerely, The Sullivan Cadillac Team

March 16, 2025

Great customer service by Estefania. She is very polite and friendly. Over all service is great. More

by samuelspatidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Samuel! We're delighted to hear that Estefania provided you with great customer service and that you found her polite and friendly. At Sullivan Cadillac, we strive to create a positive experience for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

March 16, 2025

Was good just took too long. Snacks were running low and not ones I like. More

by laverneward0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dep.
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Mar 18, 2025 -

Sullivan Cadillac responded

Thank you for your feedback! We appreciate hearing about your experience at Sullivan Cadillac. While we’re glad to know you had a good visit, we understand that the wait time could have been better and we’ll work on improving our snack selection. If you have any further comments or suggestions, feel free to reach out to us. We look forward to your next visit! Sincerely, The Sullivan Cadillac Team

March 16, 2025

No pressure sales person Extremely professional. Shelby was very good in showing the features of the vehicle. Would recommend Shelby to any one who is interested in buying a new vehicle. More

by cindy_lay25
Recommend Dealer
Yes
Employees Worked With
Shelby Moscorelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Sullivan Cadillac responded

Thank you, Cindy, for your wonderful review! We are thrilled to hear that Shelby provided you with a no-pressure experience and expertly demonstrated the features of your new vehicle. We appreciate your recommendation and look forward to assisting you and anyone you refer to Sullivan Cadillac in the future. Safe travels in your new ride! Sincerely, The Sullivan Cadillac Team

March 14, 2025

He is soo great wonderful person always helpful and very knowledgeable very very professional thanks More

by alikhurshid83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
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Mar 17, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We’re thrilled to hear about your positive experience at Sullivan Cadillac. Our team strives to provide the best service, and it’s fantastic to know you found them helpful and knowledgeable. We appreciate your support and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

March 14, 2025

The staff was wonderful both with information and getting the job done in a timely fashion More

by BAB2RBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
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Mar 14, 2025 -

Sullivan Cadillac responded

Thank you for your kind words! We're thrilled to hear that our staff was able to provide you with great information and complete the job efficiently. At Sullivan Cadillac, we strive to ensure a positive experience for all our customers. We look forward to welcoming you back on your next visit! Sincerely, The Sullivan Cadillac Team

March 14, 2025

It was a pleasure to work with Estefania Adaro in the service department. Upon arrival she greeted us with a smile and was very professional. She explained everything to us regarding our vehicles recall. More

by CATERESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro- Service Department
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Mar 15, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We appreciate your kind words about Estefania and are thrilled to hear that you had such a pleasant experience at Sullivan Cadillac. Providing professional and timely service is our priority, and it’s great to know our efforts make a difference. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

March 13, 2025

I work with Edwin in service area and he treated me very well and keep me inform on the process of work . He is very kind and helpful and a plus to the dealership. Thanks Edwin. More

by OGEECHAUN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service
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Mar 14, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Edwin in our service area. It's great to know he was kind and helpful while keeping you informed throughout the process. We appreciate your feedback and hope to see you again at Sullivan Cadillac soon! Sincerely, The Sullivan Cadillac Team

March 10, 2025

They were great and efficient. Normally I would expect a hassle from asking for a ride back to work while the car was being worked on, but it was not an issue here. More

by STEPHENCARDASSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know employee names
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Mar 10, 2025 -

Sullivan Cadillac responded

Thank you for your kind words, Stephen! We're thrilled to hear that you found your experience at Sullivan Cadillac to be efficient and hassle-free. Providing excellent service, including rides while your vehicle is being serviced, is our priority. We appreciate your feedback and hope to see you again soon! Sincerely, The Sullivan Cadillac Team

March 07, 2025

The service department is very professional, experienced and thorough. I would definitely recommend this business. More

by STACY.BAKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Adaro service consultant
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Mar 08, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review, Stacy! We truly appreciate your kind words about our service department at Sullivan Cadillac. It's great to hear that you found us professional and thorough. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

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