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Sullivan Cadillac
Ocala, FL
648 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own.
Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 648 reviews
Verified Customer
October 17, 2024
Feedback from the Service lady was not good. I didn’t know when my car was gonna be done. I think her name was Stephanie. She just did not feedback well at all. They had to order and they didn’t I didn’t know when my car was gonna be done. I think her name was Stephanie. She just did not feedback well at all. They had to order and they didn’t come in when they thought but I didn’t. I had to keep calling to find out what was going on. More
by montgomerydarren2
Employees Worked With
Stephanie
October 17, 2024
First time I had my new car serviced here for the oil change and tire rotation. I feel the service department did a great job. Thanks guys change and tire rotation. I feel the service department did a great job. Thanks guys More
by blgunkel
Employees Worked With
October 16, 2024
This was the first time buying a vehicle on line. The final price was good The final price was good More
by johnsonw7575
Employees Worked With
October 16, 2024
The people employed at this dealership have been a constant and consistent joy to work with. Each issue I’ve encountered has been lighter because of each person’s care for my wellbeing. constant and consistent joy to work with. Each issue I’ve encountered has been lighter because of each person’s care for my wellbeing. More
by BEABUZ7600
Employees Worked With
Service
October 14, 2024
I been giving the runaround trying to return my second car after I discovered I was charged the price of used car as if it’s brand new car cheated for extra $8700 Very unprofessional not returning phone car after I discovered I was charged the price of used car as if it’s brand new car cheated for extra $8700 Very unprofessional not returning phone call when I needed Cadillac towing to help me for no avail over 8 hours stranded I hade to hire local towing company at 1 am cost me out of my pocket over $417 Since the car was dropped at Sullivan dealer at Ocala tell today I’m renting a car so far it’s over $800 tell tomorrow Monday I deserve the general Manager professional attention at least return my calls I was told that he is in New York I felt hopeless without a car tomorrow is Monday October 14 hope that this complain reach the owner and reach out to me ASAP Dr Gamal Omar More
by GAMALOMAR
October 12, 2024
I had a terrible experience with the service department last time I was there. Not happy Edit: I went back to the dealership and was taken care of and I will be coming back for the health of my car. last time I was there. Not happy Edit: I went back to the dealership and was taken care of and I will be coming back for the health of my car. More
by gretchenabaez1416
Employees Worked With
It was service department
October 06, 2024
Bob was friendly, courteous and no pressure, he worked with to make the deal workout for us. with to make the deal workout for us. More
by TAH1766
Employees Worked With
October 05, 2024
I DROVE OVER FROM THE EAST COAST HAD THE DEAL I WANTED AND 2 HRS I WAS ON MY WAY HOME 100% SATIFIED. AND 2 HRS I WAS ON MY WAY HOME 100% SATIFIED. More
by PMYCKANIUK
Employees Worked With
