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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

March 27, 2024

Loving my car thanks to Jessica she is an awesome sales representative I will recommend her to everyone, Manager and finance manager is awesome thank you. More

by Gertilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Sullivan Cadillac responded

Gertilyn, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Sullivan Cadillac. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Sullivan Cadillac Team

March 27, 2024

Very helpful with explaining the extended warranty and also taking time to put the new floor mats inside for me. More

by LGILBERT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Jones
Mar 29, 2024 -

Sullivan Cadillac responded

I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Sullivan Cadillac Team

March 25, 2024

The buying experience was made easy and went smoothly. Very helpful in transporting the car home. More

by dlsnead
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaughan-Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Sullivan Cadillac responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Sullivan Cadillac Team

March 25, 2024

Thank you James Betancourt, we will be grateful for your hard work to get our truck approved. Thank you to everyone who worked with you and those who were kind. Thank you all, the truth is that everyone is More

by ANAYAMARIA2141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Sullivan Cadillac responded

Thank you for your great review, Anaya! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

March 25, 2024

**Title: Driving Pleasure Redefined: My Experience with buying a new car** I recently made an exhilarating addition to my life by purchasing the 2024 XT5, and I couldn't be more thrilled to share my exp More

by kensdeli005
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Sullivan Cadillac Team

March 24, 2024

Jared made my buying process as easy and smooth as possible, had all my paperwork ready when I walked in. Walked me through the car options and I was on my way in about 30 minutes! More

by Imran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Sullivan Cadillac responded

Your kind words mean a lot to us, Imran. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Sullivan Cadillac Team

March 22, 2024

Our sales person Jared was knowledgeable and professional. Our transaction was efficient and without any of the nonsense often encountered at car dealerships. As we are “car” people this is very More

by fishermanscove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Sullivan Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Sullivan Cadillac Team

March 22, 2024

Another great service appointment at Sullivan Cadillac. Edwin greeted us and very efficiently process our service order double checking what exactly we were having done. The service was finished in a reas More

by repete8850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Sullivan Cadillac responded

We are glad to hear you enjoyed your recent visit to our service department. At Sullivan Cadillac we believe clean cars make happy customers and are pleased to hear you appreciated your car wash! Sincerely, The Sullivan Cadillac Team

March 20, 2024

Took delivery of new XT4. No driver assist features worked. Have been back for 2 appointments in 1.5 months. Driver assist worked for a few miles and quit. Now scheduled f More

by BDOTSON30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Sullivan Cadillac responded

We take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact us at your earliest convenience. We look forward to speaking with you. Sincerely, The Sullivan Cadillac Team

March 18, 2024

I’m just used to going to the dealership I’m familiar with in Jacksonville & Atlanta my gut tells me that my car was getting better service. More

by henderstimmothy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure no person exactly.
Mar 20, 2024 -

Sullivan Cadillac responded

Thank you for reaching out to us. Please contact us to further discuss your experience so we may continue to grow as a dealership and continue to provide excellent customer service. Sincerely, The Sullivan Cadillac Team

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