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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
712 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

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Showing 712 reviews

June 20, 2024

Very friendly service department employees! Best around. Nice waiting area too and keep you well informed. More

by THINKPINK552003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Perez, Joseph Trott
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Jun 21, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for sharing your positive experience with us. We are thrilled to hear that our service department employees provided you with friendly service, and that you found our waiting area comfortable. We take pride in keeping our customers well-informed. We look forward to assisting you again in the future! Sincerely, The Sullivan Cadillac Team

June 18, 2024

Great Service - even the car wash was great - scheduled online and had no issues Work was completed in a timely manner More

by rogert1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 20, 2024 -

Sullivan Cadillac responded

Thank you, Roger, for the fantastic 5-star review! We're thrilled to hear that you had a great experience with Sullivan Cadillac for your service and car wash. We appreciate your kind words and look forward to assisting you with any future needs. Safe travels! Sincerely, The Sullivan Cadillac Team

June 16, 2024

Matthew was great, car finished well ahead of schedule. Will be back next time car needs service More

by SIGSBEE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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Jun 18, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us at Sullivan Cadillac. We appreciate your feedback and are thrilled to hear that your car was completed ahead of schedule. We look forward to welcoming you back for your next service appointment. Safe travels! Sincerely, The Sullivan Cadillac Team

June 16, 2024

Thank you Ronnie for being so supportive and caring about my needs. Thank you Ronnie. More

by TOBIN.TRAHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for the positive feedback about Ronnie, we appreciate it. We strive to provide excellent service tailored to your needs. We look forward to assisting you in the future. Thank you again for choosing Sullivan Cadillac. Sincerely, The Sullivan Cadillac Team

June 13, 2024

1- dirty shop rag on passenger seat. 2 - grease smudge on passenger seat.3- d i c all messed up. 4- radio was all scrambled. More

by KENNETH.PARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Sullivan Cadillac responded

Thank you for your feedback. We take customer satisfaction very seriously, and your feedback will be reviewed with our team. Please reach out to us if you would like to discuss your experience in greater detail. Thank you. Sincerely, The Sullivan Cadillac Team

June 13, 2024

Sullivan dealership has been very helpful and professional. The service department or very pleasant and helpful. More

by CHARMAINEB1@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with Sullivan Cadillac, and for recognizing our helpful and professional service department. We truly appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Sullivan Cadillac Team

June 11, 2024

Great Dealership, drove an hour and a half and got there an hour before closing on a Saturday. Daniel, our salesman took the time to gave us a test drive and explaining all the accessories on a maxed out tr More

by TKIMBLE1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Barkelar,
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Jun 13, 2024 -

Sullivan Cadillac responded

Thank you so much for choosing Sullivan Cadillac and leaving such a fantastic review! We are thrilled to hear about your positive experience with Daniel. We truly appreciate your kind words and look forward to welcoming you back whenever you're ready for another great deal. Drive safely in your new truck! Sincerely, The Sullivan Cadillac Team

June 09, 2024

Awful service experience. Overpriced for the services provided, Little explanations for what was needed and why. Random fees were added onto the bill. Took much longer than qu More

by asprascak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin Mejia
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Jun 11, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. Please reach out to us directly so we can address your concerns. We strive to maintain high standards and take your feedback seriously. Thank you for letting us know about your experience. Sincerely, The Sullivan Cadillac Team

June 07, 2024

They sent appt reminders. Were very efficient.in taking my appt.. waiting room has water and snax ..very busy dealership More

by SENJRLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania adaro
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Jun 10, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback. We appreciate your positive comments about our efficient appointment process and amenities in the waiting room. At Sullivan Cadillac, we strive to provide a top-notch experience for all of our valued customers. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us directly. We look forward to serving you again soon. Sincerely, The Sullivan Cadillac Team

June 06, 2024

Very helpful service advisor, solved our auto issue quickly and communicated with us and answered all of our questions. More

by JUSTINEAREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us at Sullivan Cadillac. We are delighted to hear that our service advisor provided helpful and efficient assistance with your auto issue. Communication and answering questions are top priorities for us, and we are pleased to know that we met your expectations. Please feel free to visit us again next time or share your experience with others. Your feedback is truly appreciated. Sincerely, The Sullivan Cadillac Team

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