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Sullivan Cadillac

Ocala, FL

4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

April 23, 2024

Everything was good though did have the kit in case of a flat. The procedures and speed of process was excellent. More

by MARCOSCABRERA0925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Sullivan Cadillac responded

Thank you for your review of our sales team, Marcos. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

April 22, 2024

The sales person polite with knowledge was patient answer question the place very clean thank you More

by lrivet23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle james
Apr 24, 2024 -

Sullivan Cadillac responded

Thank you for the wonderful rating! We greatly appreciate your time with us and feel free to see us again if we can be of any assistance. Sincerely, The Sullivan Cadillac Team

April 20, 2024

This was one of the BEST car buying experiences I have had. The team was wonderful from Joey and Reese the sales people to Richard the GM. The dealership was up front, honest, direct and extremely accommo More

by artv07@outlook.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaughan-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Sullivan Cadillac responded

We are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Sullivan Cadillac Team

April 20, 2024

All who I came in contact with were pleasant and very helpful. All my questions and concerns were answered to my satisfaction. More

by ADPMTP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Apr 23, 2024 -

Sullivan Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Sullivan Cadillac Team

April 20, 2024

The 25 dollar gift card was not available from your used car manager.unless I went in to talk to him.That is not what it said on the bottom of his letter. The service was still good and I might come back in More

by a7iron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not see the female service person who took care of me.
Apr 23, 2024 -

Sullivan Cadillac responded

Thank you for sharing your feedback with us. We take these matters very seriously and would like to learn more about your time spent with us. Please contact us at your earliest convenience. Sincerely, The Sullivan Cadillac Team

April 19, 2024

I have had great service will Sullivan Cadillac of Ocala, it's good Dealership. I recommend it my friends and others. More

by MARTENER78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Sullivan Cadillac responded

We cannot thank you enough for your wonderful review of Sullivan Cadillac and your referrals and recommendations! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Sullivan Cadillac Team

April 19, 2024

Very professional, Ron our sales rep. Was excellent, very helpful and understanding. Took his time to make sure we were satisfied. Thank you. More

by lando1127
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Sullivan Cadillac responded

We are delighted to hear that you had a positive experience with us. We strive to provide the best customer service possible and are glad that we could meet your expectations. Thank you for your kind words! Sincerely, The Sullivan Cadillac Team

April 18, 2024

Always finished on time and at the price quoted. Excellent communication. Will continue to use them. More

by SCOTT@SCOTTSRECREATION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 19, 2024 -

Sullivan Cadillac responded

Thank you for your wonderful feedback, Scott. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Sullivan Cadillac Team

April 18, 2024

The tech rep made aware of a free service I didn't know I had coming. That w as a pleasant surprise More

by GARYPROHOOK
Recommend Dealer
Yes
Employees Worked With
Service
Apr 19, 2024 -

Sullivan Cadillac responded

We appreciate you for letting others know about your experience, Gary! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sullivan Cadillac Team

April 17, 2024

Waiting area for people getting service on vehicles is not welcoming. Didn’t even have coffee made and area around coffee dirty. Thankfully service was on time with my appointment but seemed to take aw More

by pcepparo73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember name of employee
Apr 18, 2024 -

Sullivan Cadillac responded

We appreciate you taking the time to share this review with us. Your comment is a great help for us so that we can improve our facilities to promote a comfortable visit to all of our customers. Thank you and please don’t hesitate to contact us if you have any questions or concerns about your car. Sincerely, The Sullivan Cadillac Team

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