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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

May 26, 2024

The facility presents in a very pleasant way Every one very nice. Ron R internet manager very knowledgeable and pleasant person to work with. I would certainly recommend the dealership to-my fellow Villa More

by cml121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Sullivan Cadillac responded

Thank you for your excellent review! We are thrilled to hear that you had a pleasant experience at Sullivan Cadillac, and we appreciate your recommendation. Ron is a valuable member of our team, and we are glad to hear that he provided you with exceptional service. We look forward to serving you and your fellow Villagers again in the future! Sincerely, The Sullivan Cadillac Team

May 24, 2024

My wife took our vehilce up for servicing. So am answering on her behalf. At this point, I do relay what she tells me and she has been pleased with the workmanship every time she brings the More

by stephenatba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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May 28, 2024 -

Sullivan Cadillac responded

Thank you for sharing your feedback on the positive experiences with Sullivan Cadillac's servicing. We appreciate you and your wife's loyalty to us. Rest assured, we always aim to meet your maintenance requests promptly and effectively. Please feel free to reach out if there's anything else we can assist you with in the future. Thank you again for choosing Sullivan Cadillac. Sincerely, The Sullivan Cadillac Team

May 24, 2024

I have been taking my Cadillacs to Sullivan for the last five years ,I always receive Great service! More

by PIOPILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Mejia, Dennis Wood
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May 28, 2024 -

Sullivan Cadillac responded

Thank you for being a loyal customer, we appreciate your continued trust in Sullivan Cadillac for the past five years. We are delighted to hear that you have consistently received great service. We look forward to serving you and your Cadillacs for many more years to come! Sincerely, The Sullivan Cadillac Team

May 22, 2024

Vary professional, no pressure. Excellent sales reps. Made sure I was satisfied with my purchase. More

by lando1127
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Sullivan Cadillac responded

Thank you, Lando, for the positive review! We're thrilled to hear that you had a great experience at Sullivan Cadillac. We always strive to provide a professional and pressure-free environment for our customers. Please feel free to visit us again for any future automotive needs or share your experience with others. Your satisfaction is our priority! Sincerely, The Sullivan Cadillac Team

May 18, 2024

Appointment on time. Great service and careful with car. Recommended experience. Plus my fifteen words! More

by rjcinva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with Sullivan Cadillac! We're glad to hear that your appointment was timely, and you received great service. We appreciate your recommendation and look forward to assisting you in the future. Sincerely, The Sullivan Cadillac Team

May 18, 2024

Everything was fine, i think it would be nice for the Service Writer to automatically give and employee the discount without having to ask for it AND they should ask customer if they have any rewards poi More

by Donna Rodriquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024 -

Sullivan Cadillac responded

Thank you for sharing your feedback with us, Donna! We appreciate your suggestions regarding the Service Writer process. At Sullivan Cadillac, we always strive to enhance the customer experience, and your input is valuable to us. We will review your comments with our team for improvement opportunities. We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

May 16, 2024

Mathew, service Mgr was great. Was concerned about my problem . Said the mechanic found problem and they fixed it . More

by hpg326
Workmanship
Recommend Dealer
Yes
Employees Worked With
Mathew service
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May 17, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience! We're thrilled to hear that Mathew and our team were able to address your concerns promptly. We appreciate your trust in Sullivan Cadillac, and we look forward to serving you again in the future. Safe travels! Sincerely, The Sullivan Cadillac Team

May 15, 2024

Very pleased with service & w/ Stefanie's professionalism. Hopefully, Stefanie will stay there for a very long time! More

by TSCHUSTER20
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania Adaro
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May 17, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with Sullivan Cadillac and highlighting Stefanie's professionalism. We value your feedback and look forward to serving you again in the future. Rest assured, we are committed to providing excellent service consistently. Sincerely, The Sullivan Cadillac Team

May 12, 2024

Mike the salesperson went above and beyond to get me the right truck for my business. Service @Sullivan is always top of its class More

by MSHAMIRA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in service always go beyond and above to make sure I’m satisfied @ all times
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May 14, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Mike provided you with exceptional service and helped you find the perfect truck for your business needs. At Sullivan Cadillac, customer satisfaction is our top priority, and we're delighted that you found our service to be top-notch. We look forward to serving you again in the future. Drive safely! Sincerely, The Sullivan Cadillac Team

May 10, 2024

Matthew was great . . I really appreciated all the help I was given . Will be back More

by justinhoward1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
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May 13, 2024 -

Sullivan Cadillac responded

We're thrilled to hear about your positive experience with us at Sullivan Cadillac. We look forward to welcoming you back whenever you're ready. Drive safely! Sincerely, The Sullivan Cadillac Team

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