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Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
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4040 SW College Rd

Ocala, FL

34474

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Showing 654 reviews

June 07, 2024

They sent appt reminders. Were very efficient.in taking my appt.. waiting room has water and snax ..very busy dealership More

by SENJRLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefania adaro
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Jun 10, 2024 -

Sullivan Cadillac responded

Thank you for taking the time to share your feedback. We appreciate your positive comments about our efficient appointment process and amenities in the waiting room. At Sullivan Cadillac, we strive to provide a top-notch experience for all of our valued customers. If you have any further feedback or need assistance in the future, please don't hesitate to reach out to us directly. We look forward to serving you again soon. Sincerely, The Sullivan Cadillac Team

June 06, 2024

Very helpful service advisor, solved our auto issue quickly and communicated with us and answered all of our questions. More

by JUSTINEAREILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us at Sullivan Cadillac. We are delighted to hear that our service advisor provided helpful and efficient assistance with your auto issue. Communication and answering questions are top priorities for us, and we are pleased to know that we met your expectations. Please feel free to visit us again next time or share your experience with others. Your feedback is truly appreciated. Sincerely, The Sullivan Cadillac Team

June 02, 2024

This is my second vehicle from Sullivan. No need to go anywhere else. Always a good experience More

by allsworth.david
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Corbett’s
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Jun 04, 2024 -

Sullivan Cadillac responded

Thank you, David, for choosing Sullivan Cadillac for your second vehicle purchase! We are delighted to hear that you had a positive experience with us. We appreciate your loyalty and look forward to assisting you in the future. Feel free to share your experience with others, and we can't wait to welcome you back for your next vehicle! Sincerely, The Sullivan Cadillac Team

June 02, 2024

Good service great work and reliable, bath rooms clean and show room, salesmen knowledgeable about cars on show room More

by ANGELVANZQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Sullivan Cadillac responded

Thank you for the positive review and for highlighting our reliable service, clean facilities, and knowledgeable sales team at Sullivan Cadillac. We appreciate your feedback and hope to see you again soon. Sincerely, The Sullivan Cadillac Team

May 31, 2024

The customer service was outstanding. Dennis made sure we had a great experience and our shuttle driver Curtis was so incredibly nice to us!!! Can’t thank everyone enough for our wonderf More

by jharveynsa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis
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Jun 03, 2024 -

Sullivan Cadillac responded

Thank you for sharing your positive experience with us! We're delighted to hear that Dennis and Curtis provided outstanding customer service during your visit to Sullivan Cadillac. We appreciate your kind words and look forward to welcoming you back. Safe travels! Sincerely, The Sullivan Cadillac Team

May 30, 2024

Outstanding service department - they consistently follow up with you, inform you of the progress of your service, and are always polite and patient. Dennis and Edwin are superb customer service representati More

by mark.s.long
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin and Dennis in service
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May 31, 2024 -

Sullivan Cadillac responded

Thank you for the glowing review! We are thrilled to hear about your exceptional experience with our service department, especially with Dennis and Edwin. It's fantastic to know that your XT4 is now fixed, and you are enjoying the entertainment features. We aim to provide top-notch service from sales to service, and we are delighted that you see us as the complete package! We look forward to welcoming you back to Sullivan Cadillac in the future. Sincerely, The Sullivan Cadillac Team

May 30, 2024

We weren’t rushed into the purchase and treated with respect by our salesperson Jessica Perez. We loved her. More

by THINKPINK552003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2024 -

Sullivan Cadillac responded

Thank you, for sharing your positive experience with us at Sullivan Cadillac. We are thrilled to hear that Jessica provided you with excellent service and treated you with respect throughout your car purchase. We appreciate your kind words and look forward to welcoming you back. Sincerely, The Sullivan Cadillac Team

May 28, 2024

Absolutely thrilled with my experience at Sullivan Cadillac! From start to finish, purchasing my used Mercedes convertible was a breeze. The car was in impeccable condition, and the entire process was More

by SolHotFl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Sullivan Cadillac responded

Thank you for the glowing review of your experience at Sullivan Cadillac! We are thrilled to hear that purchasing your used Mercedes convertible was a breeze and that the car was in impeccable condition. We appreciate your kind words about Ronnie and Enoch; they will be delighted to know they made such a positive impact. Thank you for recommending Sullivan Cadillac, and we can't wait to assist you again in the future! Sincerely, The Sullivan Cadillac Team

May 28, 2024

I was extremely satisfied with my experience. Edwin was very professional. explained everything. Very helpful. More

by blinstrubcarol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin, Service Dept.
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May 30, 2024 -

Sullivan Cadillac responded

Thank you for the 5-star rating and positive feedback. We are thrilled to hear about your satisfaction with your experience at Sullivan Cadillac. Edwin will be pleased to know that you found him professional, helpful, and informative. We look forward to serving you again in the future. Sincerely, The Sullivan Cadillac Team

May 27, 2024

Professional atmosphere . ., 2nd dealing with them and both were excellent. great customer welcoming right from the minute we walked in the door . More

by ed.dorie.r
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reece Vaughan-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Sullivan Cadillac responded

Thank you for your kind words, Ed. We are thrilled to hear that your experiences at Sullivan Cadillac have been excellent. We strive to provide a professional and welcoming atmosphere for all our customers. We appreciate your loyalty and look forward to assisting you again in the future. Sincerely, The Sullivan Cadillac Team

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