Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Sullivan Cadillac

Ocala, FL

Overview
Employees
Reviews
Vehicles
4.6
654 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 654 reviews

July 16, 2024

Stephanie was my service advisor and took excellent care of me. She helped me so much as I have vertigo. Thank you More

by debralynn1744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephanie
Report | Print
Jul 17, 2024 -

Sullivan Cadillac responded

We're thrilled that Stephanie took excellent care of you. Your kind words mean a lot to us. We look forward to assisting you again at Sullivan Cadillac! Sincerely, The Sullivan Cadillac Team

July 16, 2024

Reece was excellent to work with, the whole experience was one of the best. Made the transaction flawless. More

by COLLINS4195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reece Vaughan-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac! We're thrilled to hear about your excellent experience with Reece. We appreciate your kind words and are glad to have made your transaction flawless. We look forward to seeing you again! Sincerely, The Sullivan Cadillac Team

July 14, 2024

As usual, the service department and its personnel continue to care for both the consumer and their automobile. More

by BEABUZ7600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service
Report | Print
Jul 16, 2024 -

Sullivan Cadillac responded

Thank you for the kind words and for choosing Sullivan Cadillac. We're thrilled to hear about your positive experience with our service department. Feel free to visit us again for all your automotive needs. Drive safely! Sincerely, The Sullivan Cadillac Team

July 12, 2024

Matt and Dennis were top notch as usual. All team members are very nice and do a great job. More

by TOM-STACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Dennis
Report | Print
Jul 15, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for the kind words! We appreciate your loyalty and are thrilled to hear that Matt, Dennis, and the rest of the team provided excellent service. We look forward to your next visit and appreciate you sharing your positive experience! Sincerely, The Sullivan Cadillac Team

July 11, 2024

I brought my car in for my 15,000 mile check and Estephania made sure everything was completed and it did not take very long. I am very satisfied with the service I received. More

by debracardamon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephania in the service department
Report | Print
Jul 14, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac and for sharing your positive experience, Debra! We're delighted to hear that Estephania provided efficient service during your 15,000-mile check. We appreciate your kind words and look forward to assisting you in the future. Drive safely! Sincerely, The Sullivan Cadillac Team

July 09, 2024

I called with an issue that there was an issue with brakes. The Service Manager had me bring the car in immediately. They gave me a loaner vehicle to use as they looked at the car. Thankfully it was an More

by TOM55LMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Report | Print
Jul 10, 2024 -

Sullivan Cadillac responded

Thank you, Tom, for sharing your experience with us at Sullivan Cadillac. We are pleased to hear that our team promptly assisted you with your brakes and provided a loaner vehicle. We appreciate your kind words and are glad we could resolve the issue efficiently. We look forward to seeing you again in the future and thank you for choosing Sullivan Cadillac. Drive safely! Sincerely, The Sullivan Cadillac Team

July 09, 2024

They seem to care about their customers. Good communication to customers. Edwin is great. My wife had told me that he was very helpful and a delight to work with when she takes the care in f More

by cjreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin in service is great.
Report | Print
Jul 10, 2024 -

Sullivan Cadillac responded

Thank you, CJ, for sharing your positive experience with Sullivan Cadillac and highlighting the excellent service provided by Edwin. We are thrilled to hear that he was very kind and helpful during you and your wife's service visit. We appreciate your feedback and look forward to welcoming you both back for another outstanding experience! Sincerely, The Sullivan Cadillac Team

July 09, 2024

I made the wrong appt online with Sullivan Buick! !! I have a Cadillac and should have been made with them. Arrived at Cadillac and they fit me in; even though I made it with Buick by mistake. Thank y More

by WOLFBELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Sowell
Report | Print
Jul 10, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac for servicing your Cadillac, we appreciate your 5-star review! We're glad Matt was able to accommodate you, even with the mix-up in appointments. We look forward to assisting you with your Cadillac again in the future! Sincerely, The Sullivan Cadillac Team

July 06, 2024

We had a great experience and felt the salesman and his manager did a great job in putting a package together that worked for us. More

by JANET_OLOUGHLIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reece Vaughan-Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Sullivan Cadillac responded

Thank you for the positive review, Janet! We're thrilled to hear about your great experience at Sullivan Cadillac with our salesman and manager. We always strive to put together the best packages for our customers. See you next time! Sincerely, The Sullivan Cadillac Team

July 05, 2024

the service department was prompt in receiving my vehicle. they checked with me several times to update me on the progress of the service. i was very happy with the results More

by zackery511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Report | Print
Jul 08, 2024 -

Sullivan Cadillac responded

Thank you for choosing Sullivan Cadillac for your service needs. We are thrilled to hear that our service department provided you with prompt and informative updates throughout the service process. Your satisfaction is our priority, and we are delighted that you were pleased with the results. We look forward to welcoming you back for your future service needs. Sincerely, The Sullivan Cadillac Team

1
...
10
11
12
...
66