Sullivan Cadillac
Ocala, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Damage to the paint when my vehicle was returned. Addressed the damage with the representative. She argued with me telling me the damage was old. Contacted the service manager who seemed disintereste Addressed the damage with the representative. She argued with me telling me the damage was old. Contacted the service manager who seemed disinterested as he never asked for my name or date of service More
Always pleasant folks. My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit s My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit score helps) and purchase and pickup always goes smoothly. My recent service visit(s) have also gone very well, easy to schedule and quickly thru the whole process. More
Super friendly, easy to make a deal (no haggling needed)! They were also VERY accomodating ... they delivered our new car and picked up our trade in too! Being very knowledgeable about the can, they took t They were also VERY accomodating ... they delivered our new car and picked up our trade in too! Being very knowledgeable about the can, they took the time to explain the new cars features. HIGHLY RECOMMEND! More
Bob Vitrano was very helpful and he had a great sense of humor. He went over the new vehicle functions at delivery and that was very helpful since this was our first Cadillac. I would recommend Sullivan and humor. He went over the new vehicle functions at delivery and that was very helpful since this was our first Cadillac. I would recommend Sullivan and Bob for your next Cadillac. More
Jay Tracey is the best salesman in the world. However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hour However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hours. It wasn't the salesman's paperwork but the finance dept... Ridiculous. This is the 11th car we have bought from Sullivan. More
First off, Over 2. 5 hours to do a motor service, When I went to check my car in the service writer said I had no appointment. ( Said their system was not showing any ap 5 hours to do a motor service, When I went to check my car in the service writer said I had no appointment. ( Said their system was not showing any appointments that were made online) Car sat finished for almost an hour before service writer came to tell me my car was ready. When I got home I found one of the valve stem caps missing. My husband and I ran our own automotive repair shop for over 30 years and I know this would have never happened. I asked for a certain tech witch never happened This is what you get when these young kids are hired, They take no pride in what they are doing. More
I would think that buying a car this expensive the first service oil change service would be on Mr Gruber as it was on the last 3 cars I bought.. this was not offered it was a disappointment. Ronnie was service oil change service would be on Mr Gruber as it was on the last 3 cars I bought.. this was not offered it was a disappointment. Ronnie was great as always More
Best buying experience that I ever had. Friendly and efficient,clean, knowledgeable, appreciative of my business Friendly and efficient,clean, knowledgeable, appreciative of my business More