Back

Sullivan Cadillac

Ocala, FL

4.6
683 Reviews
The team at Sullivan Cadillac would like to welcome you to our dealership in Ocala, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Cadillac vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Ocala, you can always count on the professional technicians in our Cadillac service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Ocala count on the high-quality vehicles and services found at Sullivan Cadillac, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

4040 SW College Rd

Ocala, FL

34474

Directions

By Type

Showing 683 reviews

January 13, 2025

Damage to the paint when my vehicle was returned. Addressed the damage with the representative. She argued with me telling me the damage was old. Contacted the service manager who seemed disintereste More

by lorichale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
January 10, 2025

Fast, friendly, and well taken care of. Haven’t had any issues when coming here. More

by RcCola0501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin
Jan 11, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful review! We truly appreciate your kind words about your experiences at Sullivan Cadillac. It's great to hear that you have felt well taken care of and have had a hassle-free experience. We look forward to seeing you again soon! Sincerely, The Sullivan Cadillac Team

January 09, 2025

20 minutes to get registered, I was also charged $498 for an oil change and wheel rotation. I’ll take it someplace else next time. More

by PAULBERG05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
Jan 10, 2025 -

Sullivan Cadillac responded

Thank you for your feedback, Paul. We understand that your experience with us at Sullivan Cadillac did not meet your expectations regarding the registration time and service charges. We appreciate you bringing this to our attention. If you would like to discuss this further, please feel free to reach out to us directly. Your input is valuable in helping us up hold our standards. Sincerely, The Sullivan Cadillac Team

January 08, 2025

Always pleasant folks. My original buying experience was very good with Bob Vitrano, we've purchased 3 caddy's through him. We come to terms quickly (having a super credit s More

by esponewproducts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Sullivan Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your experiences with Sullivan Cadillac, especially with Bob, have consistently been positive. It’s great to know that your purchasing and service experiences have been smooth and efficient. We appreciate your loyalty and look forward to assisting you with your next Cadillac purchase or service. See you next time! Sincerely, The Sullivan Cadillac Team

January 06, 2025

Super friendly, easy to make a deal (no haggling needed)! They were also VERY accomodating ... they delivered our new car and picked up our trade in too! Being very knowledgeable about the can, they took t More

by LindaGrossman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with us at Sullivan Cadillac. It’s great to know that our team made the car buying process seamless and that you found them knowledgeable about your new vehicle. We truly appreciate your recommendation and look forward to serving you again in the future! Enjoy your new car! Sincerely, The Sullivan Cadillac Team

January 06, 2025

Bob Vitrano was very helpful and he had a great sense of humor. He went over the new vehicle functions at delivery and that was very helpful since this was our first Cadillac. I would recommend Sullivan and More

by jeff.nettles
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Vitrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

Sullivan Cadillac responded

Thank you, Jeff, for your wonderful review! We're thrilled to hear that you found our delivery process helpful and that Bob's sense of humor made your experience even better. At Sullivan Cadillac, we strive to provide exceptional service, especially for first-time Cadillac owners. We appreciate your recommendation and look forward to assisting you with your next Cadillac! Sincerely, The Sullivan Cadillac Team

December 29, 2024

Jay Tracey is the best salesman in the world. However I bought A Cadillac and he is not allowed to sell them. I was sent over to the Cadillac division. I paid cash and the paperwork took 4 hour More

by smannmbs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Betancourt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2024 -

Sullivan Cadillac responded

Thank you for sharing your experience with us. We appreciate your continued support and loyalty to Sullivan Cadillac after purchasing your 11th car! While we're glad you had a positive impression of Jay, we understand that the lengthy paperwork process in the finance department was frustrating. Your feedback is important, and we will look into ways to improve efficiency in that area. If you have any further concerns, please feel free to reach out to us directly. We look forward to serving you again in the future! Sincerely, The Sullivan Cadillac Team

December 27, 2024

First off, Over 2. 5 hours to do a motor service, When I went to check my car in the service writer said I had no appointment. ( Said their system was not showing any ap More

by harley95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Estefania Adaro
Dec 30, 2024 -

Sullivan Cadillac responded

Thank you for sharing your feedback with us. We understand your frustration regarding the service experience you had at Sullivan Cadillac, especially with the delays and missing valve stem cap. We encourage you to reach out to us directly so we can address your concerns more effectively and ensure a better experience in the future. Thank you for your understanding, and we hope to regain your trust. Sincerely, The Sullivan Cadillac Team

December 27, 2024

I would think that buying a car this expensive the first service oil change service would be on Mr Gruber as it was on the last 3 cars I bought.. this was not offered it was a disappointment. Ronnie was More

by CORPZERO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Sullivan Cadillac responded

Thank you for your feedback about your recent purchasing experience. We strive to meet our customers' needs and will take your comments into consideration. We're glad to hear that Ronnie provided great service during your visit! If you have any further questions or concerns, feel free to contact us at Sullivan Cadillac. We hope to see you again soon! Sincerely, The Sullivan Cadillac Team

December 26, 2024

Best buying experience that I ever had. Friendly and efficient,clean, knowledgeable, appreciative of my business More

by FAIR66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Gruber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Enoch Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Frampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Betancourt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Dallett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Sullivan Cadillac responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had the best buying experience at Sullivan Cadillac and that our team provided you with friendly, efficient, and knowledgeable service. We truly appreciate your business and look forward to welcoming you back for your next visit! Sincerely, The Sullivan Cadillac Team

1
...