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154 Reviews of Sullivan Buick GMC - Service Center
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July 27, 2025
my 1 year service apt went smoothly. started on time and complete within the promised finish point. all good. no complaints. started on time and complete within the promised finish point. all good. no complaints. More
by DAVIDRBAKER3971
Verified CustomerEmployees Worked With
July 27, 2025
They were fast and friendly. The waiting room was rather loud. People went crazy for the popcorn. The waiting room was rather loud. People went crazy for the popcorn. More
by ammjoyink
Employees Worked With
July 25, 2025
I was in and out for an oil change my service person Craig was very nice keep me informed and not waiting in a waiting room all day. Craig was very nice keep me informed and not waiting in a waiting room all day. More
by PHILIPMUSIAL
July 24, 2025
You did not resolve the problem with my truck. Which is low power mode. It’s still doing it. Which is low power mode. It’s still doing it. More
by DONALS55
Employees Worked With
July 23, 2025
After waiting over 2 hours for an oil change I finally was told I had a stripped lug .nut and that my tires could not be rotated It took 2 1/2 hours for a oil change that I had made an appointment for was told I had a stripped lug .nut and that my tires could not be rotated It took 2 1/2 hours for a oil change that I had made an appointment for Therefore I am not happy More
by COOKCOOKS
July 21, 2025
Great service and an invested interest in my particular problem. Flexible and willing to work with me regarding scheduling. Explained everything that would be done and when in detail. problem. Flexible and willing to work with me regarding scheduling. Explained everything that would be done and when in detail. More
by Robert Bickler
Employees Worked With
July 18, 2025
I was charged $245 for a simple diagnostic, and was told I would need a $4000 repair. When I got there, the claim showed the repair would cost $1000 (similar to online prices), and Craig panicked and said t I would need a $4000 repair. When I got there, the claim showed the repair would cost $1000 (similar to online prices), and Craig panicked and said that he had to reprint it. The new quote showed the $4000 price. When taken elsewhere, the immediate quote was a maximum of $2000, half the price at GMC. More
by eds.gigi
Employees Worked With
July 14, 2025
Over priced on services and parts. Set up appointments but don’t have the parts in stock, wasting my time driving up there. Set up appointments but don’t have the parts in stock, wasting my time driving up there. More
by dplevell
Employees Worked With
July 12, 2025
I feel I was taken advantage of in my bill. Came in for oil change and tire rotation using your special off of $95. Got charged for a tire rotation. Battery failed test so a new battery was pur Came in for oil change and tire rotation using your special off of $95. Got charged for a tire rotation. Battery failed test so a new battery was purchased. Total labor cost was $167. So no will not recommend you for service nor will I use you again More
by AVDEGRENIA
Employees Worked With
July 11, 2025
I am writing to express my sincere appreciation for Craig in your service department. He was incredibly helpful during my recent visit, and I wanted to make sure his excellent service was recognized. Crai in your service department. He was incredibly helpful during my recent visit, and I wanted to make sure his excellent service was recognized. Craig went above and beyond to assist me, and his knowledge and professionalism were truly impressive. It's employees like Craig who make a significant difference in customer satisfaction. Thank you again for providing such a dedicated and helpful team. Matthew Pasteur More
by MATT@KPDIRECT.US
