Suburban Volvo Cars
Troy, MI
Filter Reviews by Keyword
By Type
355 Reviews of Suburban Volvo Cars
Suburban Volvo and Kelley Ashton provided a comprehensive proposal for the 2013 XC60 vehicle that included all relevant options of model, accessories, lease terms, pricing and financing. Then they worked wit proposal for the 2013 XC60 vehicle that included all relevant options of model, accessories, lease terms, pricing and financing. Then they worked with my specific requirements and timetable. After 2-3 meetings they surpassed the best offer from a competitor and arranged to acquire my previous leased vehicle in the bargain. Their responsiveness, the understanding of my individual needs and their persistence was the winning formula. More
I just purchased a vehicle about two weeks ago through Volvo. Bob Morris was great and easy to work with. He was not pushy nor did he try and sell me something I din't want. I would gladly work with him a Volvo. Bob Morris was great and easy to work with. He was not pushy nor did he try and sell me something I din't want. I would gladly work with him again and refer him to anyone I know that is in the market for a new or used vehicle. Scott More
Mark was very accommodating and friendly. He made my transaction go as smoothly as possible. I will definitely refer my family and friends and I look forward to Marks assistance on my next purchase. transaction go as smoothly as possible. I will definitely refer my family and friends and I look forward to Marks assistance on my next purchase. More
Mark presented a solid customer service focus, offering great insight, information and answers to all my questions, at the same time offering solid advice when asked. Mark worked diligently to put me i great insight, information and answers to all my questions, at the same time offering solid advice when asked. Mark worked diligently to put me in the car (Volvo C30 T5) of my dreams, discounting $1000 of the asking price, handling the finance and vehicle prep, and had me driving the car home in about two (2) hours from the time he allowed my son and I to take it for a test drive - I've found most dealer sales staff at other stores outside of the Suburban Collection insist that they be present in the car for a test drive. To my surpise, no sooner did I get home and Mark called and said "Do you want to pick the car up tonight?". I was thrilled!! This is my second Volvo purchased at Suburban Volvo, and we have have purchased three (3) other cars from Suburban Imports. Mark, Brent, Bob White are all outstanding representatives of Suburban Collection and will continue to get our business as well as future business from our friends and family. I very much enjoyed my purchase experience with Mark, and honestly can say it was the best car purchase experience I've ever had - no stress, quick, easy and enjoyable. Mark was very hospitable (love the Cafe') I almost want to do it all over again it was that much fun!! Sincerely, Kurt Van De Wiele More
I recently purchased a pre-owned Volvo from Bob Morris at Suburban. This was a very positive experience, and I found him to be very easy to work with. I will admit that I shopped around a little bit before g Suburban. This was a very positive experience, and I found him to be very easy to work with. I will admit that I shopped around a little bit before going to the dealership, and I was very turned off by the pushy salespeople that I encountered. When I contacted Bob I found him to be very professional, and he was not pushy at all. In my opinion if you offer a quality vehicle at a good price, then there is no need for a salesperson to "high pressure" sell you. The car should sell itself, and it did. More
You feel you are a special Customer. I really enjoyed the personalized service when I picked-up my car. Kelly was with me all along the process. Great experience and great car. personalized service when I picked-up my car. Kelly was with me all along the process. Great experience and great car. More
Stacy Brynes and Chris Romanik did a phenomenal job in meeting my needs in purchasing my Volvo. I was completely satisfied with the performance of both sellers. This was my 2nd Volvo, so it was a piece meeting my needs in purchasing my Volvo. I was completely satisfied with the performance of both sellers. This was my 2nd Volvo, so it was a piece of cake to go in and come back out happily. I recommend both highly to any purchaser. More
We have leased/bought a few cars over few years and I will have to say that service at this dealership has been the best amongst all. We just bought an SRX from Mark and completely satisfied with the pro will have to say that service at this dealership has been the best amongst all. We just bought an SRX from Mark and completely satisfied with the process. Nidhi, Novi More
Very satisfied with service. Everybody was very nice and interested in making me happy. I also appreciated the patience of everyone we worked with. Thank you. interested in making me happy. I also appreciated the patience of everyone we worked with. Thank you. More
Purchased our fourth Volvo from Chris, and probably wouldn't have gone with another had it not been for him. Excellent price, excellent service. Although Chris works within the finance department at Su wouldn't have gone with another had it not been for him. Excellent price, excellent service. Although Chris works within the finance department at Suburban, he is still available for sales. Experience was great, price was fantastic, quality of work was wonderful, and the overall experience will prompt us to come back. More






