Suburban Volvo Cars
Troy, MI
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355 Reviews of Suburban Volvo Cars
I recently purchased a preowned Volvo from Mark. I found him to be extremel helpful and professional and had very good product knowledge and could answer all of my questions. He was not pushy and gave us a him to be extremel helpful and professional and had very good product knowledge and could answer all of my questions. He was not pushy and gave us a number of options to consider during the purchasing process. I would certainly purchase another car from him More
Bob was great to work with and very helpful, as was everyone at the dealer. The Yukon XL we got was/is beautiful and exactly what we were looking for. So far so good. everyone at the dealer. The Yukon XL we got was/is beautiful and exactly what we were looking for. So far so good. More
I went here to get a used Honda that I found online. It's a great dealer, Mark Naeyaert was a pleasure to deal with. I feel I got a decent price on the car, considering it's a dealer. The whole process was p a great dealer, Mark Naeyaert was a pleasure to deal with. I feel I got a decent price on the car, considering it's a dealer. The whole process was pretty hassle-free and quick, which was great since I can easily get stressed about this sort of thing. I'd recommend them and would consider buying from them again if I need another car. More
We had a great experience with Mark. He was very friendly and patient as well as knowledgable. He gave us all of the information about the vehicle up front and it didn't feel like he was hiding anything. The and patient as well as knowledgable. He gave us all of the information about the vehicle up front and it didn't feel like he was hiding anything. The vehicle is wonderful and we love driving it! More
Greeted us immediately upon entering showroom. Great attention to detail. Cheerful. Jerry had the attitude "Can do". Found answers to all our questions. He truly went out of his way to make this an attention to detail. Cheerful. Jerry had the attitude "Can do". Found answers to all our questions. He truly went out of his way to make this an easy purchase for us. THANKS More
Very happy with the overall experience. Explained all the extras I could get but weren't pushy. Found a discount because I am a Henry Ford Physician. Explained everything about the car and why a Volvo was my extras I could get but weren't pushy. Found a discount because I am a Henry Ford Physician. Explained everything about the car and why a Volvo was my best choice. I would definately go back. More
We initially came in for service on an older XC70 Volvo, but unfortunately found significant repairs were needed. So we looked at sales and fell in love w/ a 2011 XC90. We chose to take the money we would h but unfortunately found significant repairs were needed. So we looked at sales and fell in love w/ a 2011 XC90. We chose to take the money we would have spent on keeping the older wagon going and apply it towards the new model. At *every* turn we found Suburban Volvo's service and sales staff exceptionally friendly, knowledgeable and supportive as we wrestled with this decision (one doesn't abandon their old XC70 'friend' lightly!). We were offered an excellent price on the XC90 (we did MSRP versus dealer cost price comparisons on-line to confirm), received a good trade-in price, a Volvo loyalty discount, and tremendous help in walking us through the entire purchase process. The sales team simply could not do enough to make this as easy on us as possible. As our family's fourth-time Volvo purchase, this experience was truly the most outstanding and positive of all. Our appreciation goes out to Suburban Volvo for creating a friendly atmosphere that is completely the opposite of the stereotypical high-pressure sales scenarios one hears about. When finished, we felt we were dealing with family and not simply conducting a business transaction. We will certainly be coming back for service on the XC90 and sales for our daughter's Volvo in the future! More
Joe was extrememly helpful, from beginning to end. He worked with us to get the car I wanted and was very patient with many visits and calls (including a visit from my dad, who still needs to give his "a worked with us to get the car I wanted and was very patient with many visits and calls (including a visit from my dad, who still needs to give his "approval" for any car I purchase, even though I'm 33 years old). Joe was also great at multi-tasking, as he had several customers at one time. The whole staff was very helpful. More
The salesman was very friendly and helpful and was knowledgeable about the product he was selling. We did not feel pressured in the least bit. The showroom and car lot was spotlessly clean and modern. knowledgeable about the product he was selling. We did not feel pressured in the least bit. The showroom and car lot was spotlessly clean and modern. Most of the negotiating on the deal was done over the phone and they worked very hard to put the deal together for us before we drove the 220 miles to the dealership. I looked for several months to find this particular model car at a price I could afford and Suburban Volvo beat every other offer by a lot. I definitely will return to Suburban in the future and will recommend them to family and friends. More
I had been looking for a new car for about three weeks. I found the car that I loved at Suburban Volvo of Troy. They let me drive the vehicle before they ever coaxed me in to any sales pitch. Mark was an ext found the car that I loved at Suburban Volvo of Troy. They let me drive the vehicle before they ever coaxed me in to any sales pitch. Mark was an extremely through and friendly sales man. I loved the experience that I had here. Everyone was friendly and willing to go the extra mile to put me behind the drivers seat. They worked with my budget to help me put a payment in my price range. The prices are marked and no negotiation is needed. They are the best and most competitive in the market. This is the dealership to go to and know you have a good deal. It made it so east to buy the car. As my first car purchase it was so easy. I hope they are all as easy as this. This dealership is one of the BEST in Metro Detroit. I cannot wait to do business with this dealership again! More






