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Suburban Volkswagen of Farmington Hills
Farmington Hills, MI
150 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 150 reviews
January 21, 2023
Mayce was amazing. She listened to all of my needs with the car choosing process. I highly recommend using Suburban VW..& ask to speak with Mayce!! She listened to all of my needs with the car choosing process. I highly recommend using Suburban VW..& ask to speak with Mayce!! More
by Jaelynns
Employees Worked With
Mayce Bazzi
January 13, 2023
Good experience for purchasing my VW. Macy's is very knowledgeable and friendly. She guided about vehicle and helpe me picked the best one. Macy's is very knowledgeable and friendly. She guided about vehicle and helpe me picked the best one. More
by Mjarral09
Employees Worked With
Mayce Bazzi
January 12, 2023
Highly recommend coming here for your next car purchase! We had a few hiccups but Sam, Nick, and Walter were there each step of the way to make sure our problems were solved! Once we purchased our car Sam r We had a few hiccups but Sam, Nick, and Walter were there each step of the way to make sure our problems were solved! Once we purchased our car Sam reached out to make sure we were happy with our purchase. We highly recommended this dealership and the team here, specifically Sam, Walter, and Nick! ill definitely be back for my next Volkswagon! More
by Tiguan22
January 06, 2023
Nick had amazing customer service and was really knowledgeable about the car and service offered. We will be back to buy another car from him soon. knowledgeable about the car and service offered. We will be back to buy another car from him soon. More
by Nyonny
Employees Worked With
Nicholas Dingman
January 02, 2023
Everything has been been pretty great so far. Had a couple small communication issues, but got those all worked out. Grace is fantastic! This the first VW that I have owned and the first vehicl Had a couple small communication issues, but got those all worked out. Grace is fantastic! This the first VW that I have owned and the first vehicle ever to have such personal treatment! Grace came over to my house to show me how to use the vehicle! Really amazing… More
by webers00
Employees Worked With
Other Employees :
Walter Houk, Grace Schnepp, Mayce Bazzi, Mike Mikha
December 24, 2022
Nick,is the best one out there… he helped me a-lot getting my SQ5. I couldn’t get it for two weeks and 3 people wanted to buy my car and thanks to Nick that trusted me and saved the car for me,he is getting my SQ5. I couldn’t get it for two weeks and 3 people wanted to buy my car and thanks to Nick that trusted me and saved the car for me,he is really hard worker gentleman. ⭐️⭐️⭐️⭐️⭐️ More
by Robert
Employees Worked With
Nicholas Dingman
December 20, 2022
Mayce was excellent. She went into unfamiliar waters with me to help me buy my used Madza 3. Super nice and courteous, could not have ask for a better dealer. I hope to g She went into unfamiliar waters with me to help me buy my used Madza 3. Super nice and courteous, could not have ask for a better dealer. I hope to get to buy a vehicle from her in the future. More
by david.jewell1985
Employees Worked With
Mayce Bazzi, Mike Mikha
December 15, 2022
I had a great experience at Surburban Volkswagen. Thanks you Che for making the dollars and cents work to get me into my Tiguan. Special shout out to Grace who came to my house three times to run t Thanks you Che for making the dollars and cents work to get me into my Tiguan. Special shout out to Grace who came to my house three times to run through new features and sync the garage door with car opener. Also she did a dry run on the freeway to show me some of the high away driving features. This is my second car with Suburban and would recommend them to anyone looking for a great car at a fair price. Sander Paul More
by sjpauldoc
December 14, 2022
Mayce was a pleasure to work with. She went above and beyond what was required to make sure I was satisfied. Good customer service is nonexistent nowadays, Mayce is a rare exception. She went above and beyond what was required to make sure I was satisfied. Good customer service is nonexistent nowadays, Mayce is a rare exception. More
by Solon
Employees Worked With
Mayce Bazzi
