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Suburban Volkswagen of Farmington Hills

Farmington Hills, MI

4.6
217 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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37911 Grand River Avenue

Farmington Hills, MI

48335

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Showing 217 reviews

September 25, 2026

I bought a very nice car yesterday from Mariah She was very detailed and helpful! More

by arianabieker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2026

Great atmosphere, easy process and respectful/honest. That’s what I can say about this place. Mariah took care of me from the very beginning, never left my side. If I can buy multiple cars from her, bel More

by Imamhujjah3133
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for your five-star review! We’re thrilled to hear Mariah provided an easy, respectful, and honest experience, staying by your side from start to finish and helping you find the right vehicle at Suburban Volkswagen of Farmington Hills. Congratulations on your purchase, and we look forward to welcoming you back in the future!

September 24, 2026

Great customer service , very detailed and very knowledgeable along with the ability to explain what’s going on when purchasing a car. More

by fahadjirjis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2026

Mariah was awesome! She gave me all the details I needed to make the best decision. More

by KPoll
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thanks so much! The Suburban Volkswagen of Farmington Hills team looks forward to seeing you again down the road.

September 16, 2026

Mariah was very helpful when I visited the dealership to check on the VW. She was very patient and didn’t hesitate to let me test drive different model multiple times. That made all the difference with the More

by rave04
Recommend Dealer
Yes
Employees Worked With
Peter Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2026 -

Suburban Volkswagen of Farmington Hills responded

We are grateful for your glowing review of Mariah! We are thrilled to hear that she provided such a thorough and accommodating experience that brought you peace of mind at Suburban Volkswagen of Farmington Hills.

September 11, 2026

Came in looking for a car. Shout out to Mariah for assisting me through the process. Very helpful and made the process as smooth and easy as possible. Thanks! More

by Daveyg313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Suburban Volkswagen of Farmington Hills responded

We appreciate your feedback! It's fantastic to hear Mariah made your experience so seamless. Thank you for choosing Suburban Volkswagen of Farmington Hills, and we hope to serve you again with any future needs. Safe travels!

September 10, 2026

they charged me over $400 to have two fobs made. Very expensive.would not recommend More

by sjcasefi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Acevedo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for sharing your experience. We understand your concerns regarding the cost of replacing two key fobs and the value you felt you received for the service provided. Vehicle keys and key programming can be a significant expense, and we recognize that the cost did not align with your expectations. We appreciate you taking the time to provide your perspective on the visit. If you'd like to discuss the services performed or the pricing in greater detail, please contact our management team. We'd welcome the opportunity to speak with you. Keith Haverty - Service Manager - (248) 991-8323

September 05, 2026

Great dealership, Derrick is a expert in his field, was able to answer every question and got me out of my lease early & a lower car payment, very easy and joyful experience More

by Tjdmllc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Munson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Suburban Volkswagen of Farmington Hills responded

We're happy to hear Derrick answered all your questions and helped you get a lower payment at Suburban Volkswagen of Farmington Hills! Thank you for your business and enjoy the new ride! Safe travels!

August 26, 2026

Excellent customer service and pleasant to work with. Looking forward to doing more business with you guys! More

by ASHRAFMOKHTAR.ENGINEERING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2026 -

Suburban Volkswagen of Farmington Hills responded

Thank you for the kind words! We are so pleased to hear you had a great experience with our team. We look forward to seeing you again at Suburban Volkswagen of Farmington Hills!

August 18, 2026

I had a great experience at the Suburban Volkswagen dealership. Staff was very helpful and made the process as smooth, easy, and stress free as it could be. Shout out to Mariah who helped me through th More

by dave313go
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariah Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2026 -

Suburban Volkswagen of Farmington Hills responded

Dave, thank you for choosing Suburban Volkswagen of Farmington Hills and for sharing your experience with Mariah! We're glad you had a seamless and stress-free journey with us. Safe travels!

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