Suburban Volkswagen of Farmington Hills

Suburban VW is a great dealership, this is the third car i have purchased from them and i will keep going back. i have purchased from them and i will keep going back. More

Very happy with the response from Keith and Mikey the service writer experience it was very professional and we are happy with the service we received any future service that’s needed for the car. We wil service writer experience it was very professional and we are happy with the service we received any future service that’s needed for the car. We will be bringing it back to your dealership. Thank you. More

My vehicle delivery was delayed & I was concerned. Mayce, fortunately was a steady reassurance. She responded quickly to my several requests for updates. She assured me the vehicle would arrive and co Mayce, fortunately was a steady reassurance. She responded quickly to my several requests for updates. She assured me the vehicle would arrive and could not be sold elsewhere. Everything she promised did in fact happen. My new Jetta is perfect for me. I am happy with the purchase and am now recommending Suburban VW and Mayce to all my friends. More

Mayce made this process so PLEASANT and easy! She didn’t try to pressure me, didn’t question my numbers and treated me with respect from the moment I walked in the door. I have been doing my ho She didn’t try to pressure me, didn’t question my numbers and treated me with respect from the moment I walked in the door. I have been doing my homework for weeks so came into this appointment well-informed on what I should expect to pay for my ID 4. Walter and Mayce beat my expectations and the best offers I’ve received to date within an hour. I can’t say enough about how nice an experience this was! Who says that about car-buying?? More

Mayce was so helpful and patient. She answered all of our questions, and never made us feel pressured. She went the extra mile and provided a great experience, will definitely recomme She answered all of our questions, and never made us feel pressured. She went the extra mile and provided a great experience, will definitely recommend her. More

She give support during the approval phase and deliver the car properly so helpful and kind focused on customer service the car properly so helpful and kind focused on customer service More

I leased a VW Tiguan from VW dealership in Farmington Hills. My experience has been throughout positive. Macey was always friendly and helpful. I could call / message her anytime and she replied quite qu Hills. My experience has been throughout positive. Macey was always friendly and helpful. I could call / message her anytime and she replied quite quickly on my requests. She and her colleagues spend quite some time and effort on me to make sure all my expectations will be met and that I get the car I want. I got to try the car before I leased it. Also, Macey/Grace explained me all the features of the car. I am very satisfied. The purchase process was quick and easy, although Mike had to face some challenges. Thank you for all your support! I can highly recommend this dealer. More

If NOT FOR Mayce, I wouldn't have gotten a VW today. She showed me the options, I had a test ride and put a small deposit. All along she assured me, I was never stuck due to deposit. This was important She showed me the options, I had a test ride and put a small deposit. All along she assured me, I was never stuck due to deposit. This was important to me that someone did not withhold my money and made me choose a car under that pressure. I wasn’t set under pointless pressure to "make a deal now or it’s gone "I was close to choosing Honda CRV but definitely the relationship and customer service made a DIFFERENCE! More

I visited the place about 2 months before I bought a car the first time to get an impression of the place and had my first contact with Mayce. When I knew which model and extras I wanted, I came back. Mayc the first time to get an impression of the place and had my first contact with Mayce. When I knew which model and extras I wanted, I came back. Mayce showed me the options, I had a test ride, made a down payment and bought the car when I had my paperwork done as I moved from abroad. I wasn’t set under pointless pressure of big mouthed salesmen to make a deal „now or it’s gone“ as at other places, where I left without regrets. It was a good atmosphere at all visits. More

He left office after working on sale vehicle for almost 2 hours without notifying me or his manager. Very unprofessional, with no respect for the customer. His behavior should be a shame for VW of Farmingt hours without notifying me or his manager. Very unprofessional, with no respect for the customer. His behavior should be a shame for VW of Farmington Hills and entire staff. Buy somewhere else if you would like to be treated with minimal respect. His manger lied to me that he will contact me next day and provide explanation. More