Back

Suburban Volkswagen of Farmington Hills

Farmington Hills, MI

4.6
150 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
Contact Dealership

37911 Grand River Avenue

Farmington Hills, MI

48335

Directions

By Type

Showing 150 reviews

May 23, 2015

Very Helpful I was in Novi, MI for an appointment with my son. The car leaked and then gushed coolant leaving us stranded 2 1/2 hours from home on a Friday of a h More

by leah0471
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Thomsen
Jun 03, 2015 -

Suburban Volkswagen of Farmington Hills responded

We are very pleased to hear that we fixed your car in a timely manner! We always strive to have our customers in and out as quick as possible, while still providing them with the highest quality of work. We hope you enjoyed your holiday weekend and we look forward to serving you again!

Jun 03, 2015 -

Suburban Volkswagen of Farmington Hills responded

We are very pleased to hear that we fixed your car in a timely manner! We always strive to have our customers in and out as quick as possible, while still providing them with the highest quality of work. We hope you enjoyed your holiday weekend and we look forward to serving you again!

May 15, 2015

2 year service As always the service was great and accommodating to my schedule. Shawn Carr was very helpful and nice. First time working with him. Will recommen More

by carol small
Customer Service
Recommend Dealer
Yes
Employees Worked With
Shawn Carr
Jun 03, 2015 -

Suburban Volkswagen of Farmington Hills responded

Thank you for the positive feedback! We always strive to accommodate our customers schedule to the best of our ability. We're so happy to hear that you had a pleasant experience with us and we hope to serve you again in the future!

April 11, 2015

2nd time and it only improved! Today I leased my second VW a Jetta, I work in the customer service industry and I have always been impressed with Suburban VW of Farmington Hills exp More

by NateKarlyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darren Nitz, Joe Shannon
March 20, 2015

Great Experience Purchased a CPO VW Passat through this dealership. Chris Pugh listened to the few issues I had with the car. He went over the top with solving them. More

by TonyR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Pugh
February 27, 2015

Oil Change Based on my work schedule, its very hard for me to schedule service work too far in advance. I needed an oil change and had a bit of time in the after More

by Rid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dont recall
November 02, 2014

Joe Shannon went the extra mile to find me a rare 2015 TDI Passat with manual transmission. I am completely satisfied with the car and I remain impressed with the work that Joe did More

by NorthRob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shannon
October 16, 2014

Suburban Does It Again with Mike Schuholz I've had the pleasure of working with The Suburban Collection many times over the past few years that I've lived in Michigan. It's been nothing but po More

by nikkiholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
October 12, 2014

Vorte Joe Shannon for Salesman of the year ! In the beginning, I must say our internet buying experience was terrible at best. The dealership is located in Farmington Hills, Michigan and we are r More

by consuelag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Shannon
September 22, 2014

2014 Passat I have been a customer of Surburban VW of Farmington Hills for a number of years and have always had good service and felt like the cared. I have to More

by Roblo6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence carpenter
September 18, 2014

Best Experience For My 1st Car Excellent service I received from Jaime D. in finding the perfect car for me; connected great and got a great car at a great price. More

by JECurry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes