Suburban Toyota of Farmington Hills

I had a really great experience buying my first Toyota (a Corolla Cross). Yousuf, was exceptionally friendly, accommodating, and knowledgeable. Not only did he get me a price I wanted, he also got me a prefe Corolla Cross). Yousuf, was exceptionally friendly, accommodating, and knowledgeable. Not only did he get me a price I wanted, he also got me a preferred color and drive train package I was looking for. I tried a different Toyota dealer (Victory) and had a completely different experience. I am very glad I was able to work with Yousuf and with Suburban Toyota. More

A very pleasant experience, we were treated very well. I will refer suburban Toyota to everyone. Thank you I will refer suburban Toyota to everyone. Thank you More

Aiyad was very helpful throughout the whole process of buying my new car. Also he was very informative and patience. buying my new car. Also he was very informative and patience. More

YOU WERE SO NICE IN OUR MEETING . MY CAR WAS TO BE FOUND OR ORDERED RIGHT AWAY.THAT WAS WELL OVER TWO MONTHS AGO THIS HAS TO BEEN THE WORST EXPERIENCE I HAVE EVER HAD WILL NOT REPLY MY CAR WAS TO BE FOUND OR ORDERED RIGHT AWAY.THAT WAS WELL OVER TWO MONTHS AGO THIS HAS TO BEEN THE WORST EXPERIENCE I HAVE EVER HAD WILL NOT REPLY TO ANY KIND OF COMMUNICATION I"VE TRIED TO HAVE AND YOU HAVE WASTED OVER TWO MONTHS OF MY TIME I EVEN TRIED TO CONTACT YOU THRU YOUR MANAGER --HE STATED YOU WOULD GET BACK TO ME SAME DAY ITS SINCE BEEN TWO MORE WEEKS. I FEEL NO ONE SHOULD EVER DEAL WITH YOU OR THIS DEALERSHIP EVER!!!!!!!! More

This salesman was so helpful but not pushy. He really listened and helped us find exactly what we were looking for. We are so happy. Garrett went above and beyond for us. Very happy with Suburb He really listened and helped us find exactly what we were looking for. We are so happy. Garrett went above and beyond for us. Very happy with Suburban Farmongton Hills. More

Garrett Stevens was a pleasure to work with. He was honest, and it was nice that he shared some of his working experiences with me during my visits. He was a good listener and answered all of th He was honest, and it was nice that he shared some of his working experiences with me during my visits. He was a good listener and answered all of the inquiries I had in the purchase of my used 2006 Toytota Sienna. It had been over 20 years since I purchased my last used vehicle and much has changed technologically since then. For older customers such as me, it would have been helpful if Suburban Toyota of Farmington Hills would have explained some of the newer features which came with my 18 year old used vehicle as many of these features were new to me and I had to search the internet to find out about some of them. I imagine if I had contacted the dealership they would have taken the time to explain some these features, but it would have been more helpful if someone would have sat in the vehicle with me at the time of closing and explained the operation of all the levers and knobs. The owners manual was helpful in learning how to operate my new used vehicle, but I am guessing that older customers like me find it frustrating to read (where are my glasses) these somewhat lengthy owners manuals to figure out how things work. Another helpful tool that the dealer could have provided me with would have been a listing of all the reference websites that Toyota owners have identified in forums over the years which are very helpful in answering some of my vehicle specific questions. I also believe that all Toyota dealers should take close up photographs of the driver's side identification door plates and post these photographs on their vehicle sales website(s). There is much important information on these door plates just in case the prospective customer wants to know the specific Color Code (C), Trim (TR), Axle (A), and Transmission (TM) of the vehicle before them make their final purchase. I believe it would also be helpful for older customers such as myself to only be contacted by one sales associate throughout the entire purchasing process. With all of the scammers operating in the world today sometimes older people get confused if too many emails or telephone calls are sent to them from the same dealership. And lastly, please get rid of your bots. Humans are much more helpful and interesting to talk to and even though they get paid very little. Thank you. More

The dealership was not only clean and very cozy, but all of the Staff ensured I was comfortable and happy. of the Staff ensured I was comfortable and happy. More

Josue C. Was a great salesman. He really spent all the time I needed him to, to really work hard with not only finding me my new Tacoma that I was wanting but Was a great salesman. He really spent all the time I needed him to, to really work hard with not only finding me my new Tacoma that I was wanting but getting it to me for a great price. I couldn’t be happier with him and my overall experience with the dealership. It took a few trucks and test drives to find “The One” but he made it happen. I’m so happy with not only my new Tacoma TRD Sport and all its features but the overall experience and attention Josue provided to me during the process. He was friendly, helpful, knowledgeable and it was a pleasure working with him on my new vehicle. Thanks to Him and all of the Team! One Happy Tacoma Owner Right Here! ~Scott B. More

a very good sales guy A very good sales guy, I am satisfied with this service. satisfied with this service. More

Mikey was great I explained what I wanted in a new Tacoma and showed all the options I had that could fit around my budget he was straight forward and clear making my first lease a smooth and easy process an and showed all the options I had that could fit around my budget he was straight forward and clear making my first lease a smooth and easy process and a nice upgrade from a 1997 tacoma to a 2024 More