Suburban Toyota of Farmington Hills

After a long wait, due to shortage of cars, my wife and I were able to finally drive out of the dealership in our 2023 Toyota Prius. I have to share my wonderful experience that wouldn't be possible if it w were able to finally drive out of the dealership in our 2023 Toyota Prius. I have to share my wonderful experience that wouldn't be possible if it wasn't for the staff at the Suburban Toyota of Farmington Hills. Tanner Tulgetske, Michael 'MJ' Joh, and Rob Lisowski made my experience best in my life. They made the purchase process simple by allowing all necessary documents to be submitted ahead of time over the internet. They used their web site to show me all the details and explain all the options that are included in the vehicle. They suggested warranty options, maintenance plans and presented the cost of all the options. It's much easier to understand if there is no pressure and when it can be done over extended period of time. MJ is an expert with all the electronics that are built into the new version. It's truly amazing that he could cover the presentation of countless settings and myriad of tweaks in just over an hour. He was patient with us and made the initial customization process and new driver registration fun. Thank you MJ! Thank you Tanner for prompt updates on the delivery timeline! Thank you Rob for super simple paperwork signing session. It was truly a pleasure to purchase the car from you, and I promise, we will be back for our next one. PS Top scores for Toyota for manufacturing this marvel of technology. Thanks Toyota! More

Malik Green was excellent! Found us the model we wanted. Very knowledgeable. Great experience. We couldn't be happier with our Highlander. Found us the model we wanted. Very knowledgeable. Great experience. We couldn't be happier with our Highlander. More

Dontae was a huge help in finishing my vehicle! Very knowledgeable on the process and because of him I am a forever customer! Very knowledgeable on the process and because of him I am a forever customer! More

One of the things I appreciated most about this dealership was that if you went on to their website you could find the out the door price for the new cars they were showing that were available. The dealership was that if you went on to their website you could find the out the door price for the new cars they were showing that were available. They out the door price also showed exactly what you were being charged for. More

Great experience! Only thing I recommend is that a little more explanation about extra services that will be offered later should be given upfront by sales as well. Only thing I recommend is that a little more explanation about extra services that will be offered later should be given upfront by sales as well. More

They are a very Very good toyota car dealer and many car options in their inventory options in their inventory More

Started my car search locally and immediately realized I had to broaden a search for a Toyota 4Runner TRD PRO. I was so lucky 🍀 to speak with Michael "MJ" Joh. We discussed the car, the buying process and had to broaden a search for a Toyota 4Runner TRD PRO. I was so lucky 🍀 to speak with Michael "MJ" Joh. We discussed the car, the buying process and the scarcity of the vehicles. Long story short, he helped me with the decision to buy from another dealer and to sell my trade-in at his dealership. Luck struck again and someone made my wife's car available at suburban. Within 48 hours we have one of the hottest vehicles on the market. Trust and integrity abounds at suburban! The team of "MJ" and Tanner was a winning combination. More

Everyone, including Alex Lavrov, the sales manager James and Robert Finan, were very knowledgeable and helpful. Alex thoroughly explained all of the vehicle's features and helped set up the wireless phone c and Robert Finan, were very knowledgeable and helpful. Alex thoroughly explained all of the vehicle's features and helped set up the wireless phone connections. All of our questions were answered. The process was as painless as a car buying experience can be. More

Great dealership! Looks like they have more vehicles than your standard Toyota dealer, even during this car shortage. Clean and very inviting atmosphere. Staff has b Looks like they have more vehicles than your standard Toyota dealer, even during this car shortage. Clean and very inviting atmosphere. Staff has been fantastic online and in person. More

Ms. Awring and Mr. Levy were helpfull at the time of purchasing my new Tahoe 2021. They are great people to work with. purchasing my new Tahoe 2021. They are great people to work with. More