Suburban Toyota of Farmington Hills

Mr. Rowe, I hope you, your coworkers, and your GM Mr. Cody Adams read this review. My hope is for you to reflect on your behavior regarding how you treat people and learn. If you don't like your job - Cody Adams read this review. My hope is for you to reflect on your behavior regarding how you treat people and learn. If you don't like your job - quit! But as long as you're getting paid, step up to the plate. I'm certain your leadership expect you to earn your salary, or at least make an effort. I will gladly speak to you or any member from your leadership team. You have my contact information. Below is my experience with Mr. Rowe: If you leave a message, don't expect a call back from Mr. Rowe (if he's already got your money) - unless he needs something from you. One of the poorest customer service as demonstrated by a professional. It took Mr. Rowe 3 weeks to return my call, and then only to tell me that the bank had not paid the dealership and asked me to (help him) call the bank to make things right. Furthermore, Mr. Rowe forgot to send me my registration, and I have yet to receive it 4 weeks later as of the date of this post. (9/7/2023). More

I got excellent service from Awring at Suburban Toyota! Thank you for the fantastic service! Thank you for the fantastic service! More

We got excellent service from Mikey at Suburban Toyota! He was extremely communicative and forthcoming when buying an older Prius. Thank you for the fantastic service! He was extremely communicative and forthcoming when buying an older Prius. Thank you for the fantastic service! More

Our family bought a 4runner through Dontae, Michael, and James, and I was very impressed with their knowledge, persistence, and responsiveness. They made sure that we were taken care of every step of the wa James, and I was very impressed with their knowledge, persistence, and responsiveness. They made sure that we were taken care of every step of the way and I was very happy with the purchase. More

Good like location and appreciate the drive home from their friendly driver ty will be back. their friendly driver ty will be back. More

Dontae was very kind to me when I was buying a car this past week. He listened to my concerns and helped me find the best deal on the car, give my monetary limitations. He was also available after to help past week. He listened to my concerns and helped me find the best deal on the car, give my monetary limitations. He was also available after to help me out. I appreciated having him during my car buying experience. More

Customer Service is best and super friendly, very supportive.. very fast service, I definitely recommend this dealership. supportive.. very fast service, I definitely recommend this dealership. More

This dealership provides very poor customer service. They don’t answer or return your calls They don’t answer or return your calls More

A couple weeks ago I decided it was time to start the process of getting my next car. I wanted to get another Toyota Hybrid and the two choices I was considering were the Camry and Corolla, my first choi process of getting my next car. I wanted to get another Toyota Hybrid and the two choices I was considering were the Camry and Corolla, my first choice being the Camry in either Red or Blue. I sat down with my sales consultant, Awring Ahmed, who I had worked with when I bought my current 2021 Camry a few years ago. It was most likely going to take about six months to find a hybrid. On Saturday (8/12) I had an appointment to get the 30,000 maintenance done on my current Camry. While there, I went over to the showroom to look at the two vehicles they had on display while I was waiting for my car over in service. I checked the inventory currently available and found a blue 2024 Toyota Camry right there on the lot and it had a sun roof! Something I have wanted in a car for over 50 years is a sun roof. The car is not a hybrid. But it still only took about 20 minutes for me to decide that I found my new car. I waited around for the showroom to open and for Awring to arrive. When she did, I explained that I had decided not to wait for a hybrid and in fact, "I had found my new car right there on the lot and would like to buy it today." This was the second time I worked have with Awring and both times it was a real pleasure to do so. She and her fellow team members there at Suburban Toyota all did fantastic work and in a few hours I was on my way home with my brand new Blue Toyota Camry SE with a sunroof! More