Suburban Toyota of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I like this guy. He is easy to work with and makes you feel comfortable. Was able to get into my dream car with his help. Made it a seamless experience. He is easy to work with and makes you feel comfortable. Was able to get into my dream car with his help. Made it a seamless experience. More
I had a great experience, Michael was very helpful and friendly and made sure all my concerns were addressed!! friendly and made sure all my concerns were addressed!! More
Alex, our sales person was very friendly and efficient. Alex, the finance guy, came out of his office to Alex‘s desk to help us finalize the paperwork. Much appreciated. Alex, the finance guy, came out of his office to Alex‘s desk to help us finalize the paperwork. Much appreciated. More
I didn’t like the idea of being forced to buy useless protection plan to be able to buy a car, other than that it was all good protection plan to be able to buy a car, other than that it was all good More
The service department at Suburban Toyota is breathtakingly incompetent. Seriously, I was shocked at how effortlessly they were able to waste my time. My last appointment was to fix a door that breathtakingly incompetent. Seriously, I was shocked at how effortlessly they were able to waste my time. My last appointment was to fix a door that wouldn’t open, and they set an appointment for me but didn’t order the parts to perform the repair. Don’t think the service manager will be of any help, he was more clueless than the mechanic was – and that’s saying a lot. This dealership was the most inept I have ever encountered in my 50+ years. Don’t walk away from this dealership….RUN from it. More
Alex helped me alot in providing continues updates for my rav4 , he explains the things needed carefully. Thank You Alex for your support. rav4 , he explains the things needed carefully. Thank You Alex for your support. More
Excellent service. There was a wide range of options available and a low pressure environment. Dontae was exceptional. He made the buying process very easy, and offered There was a wide range of options available and a low pressure environment. Dontae was exceptional. He made the buying process very easy, and offered helpful insights on the vehicles we were considering. More
Very cooperative Staff and responded to each and every question asked. Very much satisfied by the services provided by Awring and Joe for our First Car. highly recommend Suburban Toyato question asked. Very much satisfied by the services provided by Awring and Joe for our First Car. highly recommend Suburban Toyato More
Outstanding job by your service team on Tuesday 5:45pm. I had a tire blow-out on my new 2023 Sequoia. The tow driver brought the vehicle to the closest Toyota dealer as directed by Roadside assistance. I had a tire blow-out on my new 2023 Sequoia. The tow driver brought the vehicle to the closest Toyota dealer as directed by Roadside assistance. When I arrived Adam Gilbert the Service Mgr and Kieran Townsend the service mechanic quickly met me and revd my options. Rodger Cole quickly searched if their was another tire in stock. Unfortunately, no like tires were available but, Rodger ordered a tire and a sensor that would be at the store by tomorrow 1pm. I sd no problem and asked them if they could put on my spare tire so I can drive home to Canton. Without hesitation and now getting close to 6pm closing time, Kiernan got his floor jack and quickly detached the spare under the vehicle and mounted the spare tire. I was called by Rodger in the am today and was advised the new tire and sensor had arrived. I arrived at the dealer around 9am. Kieran walked right up to m vehicle and drove it around to complete the tire change. They washed the vehicle on top of it. What service, what a team. Thanks all !! More
This was the BEST car buying experience I have ever had! The entire staff was courteous and provided excellent customer service. I will definitely be buying from them in the future! The entire staff was courteous and provided excellent customer service. I will definitely be buying from them in the future! More