Suburban Toyota of Farmington Hills

Robert found my Unicorn I knew exactly the vehicle I wanted. I had previously contacted 2 other dealers who made great promises and were unable to find one for me. Robert G I knew exactly the vehicle I wanted. I had previously contacted 2 other dealers who made great promises and were unable to find one for me. Robert Guthrie was able to track down 3 that I know of. When his first target ran into a snag, he changed plans to deliver it from another source. He was able to provide the car for me before an out of state trip. After the sale, I found a minor cosmetic issue. When I spoke with him, he addressed the issue immediately to my satisfaction. Throughout the process, I found him warm, responsive and effective. He understands excellent customer service. More

Terrific Sales Associate During my search for a car I found myself being very fortunate to work with Alex Yushkovsky who is likely my favorite sales associate ever! Alex crea During my search for a car I found myself being very fortunate to work with Alex Yushkovsky who is likely my favorite sales associate ever! Alex created a very safe, interactive, analytical and non-pushy sales experience, unlike I've ever experienced. Moreover, he really did a great job to quickly get to a "walk-in-my-shoes" place with me to really understand what is important, why, and options to consider. As I work through the process of finding the right car and learning how quickly I may need to react to putting in an offer, I'm definitely comfortable and confident Alex will work with me every step of way. Also, I definitely sense he is in this beyond finding me the right car; I sense he will be an advocate and consultant that I can trust for my family as well. All I can say is outstanding customer service! Thanks Alex. More

Great Salesman! Don is great at his job and knows his information about the company very well. Takes great care of his customers and will do anything to help benefit Don is great at his job and knows his information about the company very well. Takes great care of his customers and will do anything to help benefit the customer to their financial needs and circumstances. This is my second car I have purchased from him and I would highly recommend seeing him. Very friendly and very easy to talk to. More

Stan the man!!!! Stan was a great cars salesman. He was very knowledgeable and very understanding when it came to purchasing a vehicle. He went above and beyond to mak Stan was a great cars salesman. He was very knowledgeable and very understanding when it came to purchasing a vehicle. He went above and beyond to make sure I got the vehicle that I wanted. When I purchased my car the radio was not working. He assured me that it would be taken care of, and he did not stop until my radio was replace free of extra charge. Great guy!!! More

A Pleasant experience It is sorefreshing to meet sales people that will work with you, and not try to talk you into buying something else. Yvette was beyond patient with us It is sorefreshing to meet sales people that will work with you, and not try to talk you into buying something else. Yvette was beyond patient with us. And we would recommend her to anyone wanting a Toyota. More

VIP treatment, feeling excited!! Yvette was awesome and professional she went above and beyond several times to accommodate me and my wants! drive home was exciting and very comfortab Yvette was awesome and professional she went above and beyond several times to accommodate me and my wants! drive home was exciting and very comfortable! Thank you to Yvette and Suburban Toyota for all they did!! More

If good service is your thing, you're in the right place. Outstanding service, I consider myself a "picky" customer, Don walked the extra mile and help me with everyone of my requests. I tested 5 different ve Outstanding service, I consider myself a "picky" customer, Don walked the extra mile and help me with everyone of my requests. I tested 5 different vehicles and he made sure the next vehicle was ready while I was testing one. Amazing service, you won't regret it. More

Awesome sales!! Don and James were super helpful the entire time. They totally realized we were obsessed with a white Tacoma after we walked the lot to look at what t Don and James were super helpful the entire time. They totally realized we were obsessed with a white Tacoma after we walked the lot to look at what they had. They did everything they could to make us walk out super happy! It didn’t feel like your standard sales pitch that I’ve had from every other car salesman. I appreciated their honesty and their will to make it work for us. I will recommend this dealership and Don and James to anyone interested in a Toyota, and I’m pretty positive after our friends see our new truck they’ll be asking!! Thanks again Don and James!! More