Suburban Toyota of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,081 reviews
Excellent It was a really good experience. I am very satisfied with their service what they provided to me.i would like to recommend to my friends. It was a really good experience. I am very satisfied with their service what they provided to me.i would like to recommend to my friends. More
Above and Beyond what I expected We traded in our lease 10 months early; Matt and Cody from the dealership made it easy to return. I asked to look at some used cars and picked one tha We traded in our lease 10 months early; Matt and Cody from the dealership made it easy to return. I asked to look at some used cars and picked one that I liked. I drove it a couple of miles and the engine light came on. Again Matt and Cody took the car back and said to pick another car which I did. I will be back for future cars. This is a great place to purchase a new or used car. I want to thank all the people at Suburban Toyota of Farmington Hills especially Matt & Cody. More
Can't get a service appointment It's impossible to get a service appt, even though my car is still covered by its Toyota warranty. The service scheduling Web page does not work. No It's impossible to get a service appt, even though my car is still covered by its Toyota warranty. The service scheduling Web page does not work. No one answers the phone, even though they are open & it is mid day. The 2 On Line helpers who responded by text messaging were no help at all. This dealership had good service when it was owned by Serra, but now it is awful. I live only a couple miles from Suburban, but now it I'll have to go elsewhere. This dealership only cares about selling new cars, and has no interest in auto service or customer service. More
Fantastic experience at Suburban Toyota Don Yu is an excellent salesman. Don ask what I was looking for and made it happen. I highly recommend Suburban Toyota and Don Yu. Before I left Don s Don Yu is an excellent salesman. Don ask what I was looking for and made it happen. I highly recommend Suburban Toyota and Don Yu. Before I left Don showed how to operate every function of the car. Who does that, Don does. Fantastic experience. The entire staff are welcoming and they get you in and out quickly. A+++++ Experience! More
Great customer service- Kelvin Kelvin was very friendly and patient and provided excellent customer service. He worked with me closely in getting a good price for my trade in and fo Kelvin was very friendly and patient and provided excellent customer service. He worked with me closely in getting a good price for my trade in and for the new car as well. I will definitely recommend him to my friends More
Excellent service Sales Chris is knowledgeable. Finance manager Bobby demonstrates great care in helping us choose the right package. Transaction goes smoothly. Good t Sales Chris is knowledgeable. Finance manager Bobby demonstrates great care in helping us choose the right package. Transaction goes smoothly. Good team work. Recommend if you are shopping for cars. More
Don Yu’s Exceplent Service October 21, 2017 Hello Don! I would like to thank you for the excellent customer service you provided. Your timely and helpful advice regarding October 21, 2017 Hello Don! I would like to thank you for the excellent customer service you provided. Your timely and helpful advice regarding the various vehicles and their features made it easier for me to make a decision to purchase. You were attentive and you listened to all my concerns with a great deal of patience. I appreciate the time you spent in sharing your knowledge and helping me finalize my purchase and obtain a quick delivery of my new vehicle. I will refer my friends and family to you when they are in need of a car. I am confident you will take good care of them! Thank you again Don! Sincerely your happy customer! Karen Messineo More
The best in the business... I've dealt with many years dealers in my life, and Don Yu is the only one I'd actually consider a friend. I am a buyer from Kansas City, MO. I made co I've dealt with many years dealers in my life, and Don Yu is the only one I'd actually consider a friend. I am a buyer from Kansas City, MO. I made contact with Don expressing my interest in a 13 tacoma. He went above and beyond to make sure this was an experience, and (a flight with a crappy 12 hour drive) that I would do again in a heartbeat. From getting me detailed information with pictures and videos, carfax with service history, to making sure all the gears were in motion before I even woke up that morning. He also arranged a ride from the airport to the dealership. This is a hard working guy and his team at Suburban Toyota at Farmington Hills are a class act. I couldn't recommend them enough. A+ More
We Did It Yvette Speights professionalism, patients, knowledge of the vehicle, and her ability to listen to my concerns and many questions were the deciding fac Yvette Speights professionalism, patients, knowledge of the vehicle, and her ability to listen to my concerns and many questions were the deciding factors in purchasing the 4 Runner. I will definitely purchase another vehicle from her if need be. She is a great saleswoman and asset for the Toyota family to have on their team. Keep up the Good work. More
Excellent service I gave these Gentlemen such high reviews because they truly have the customers heart in mind. They helped me get into the car I’ve always wanted. And I gave these Gentlemen such high reviews because they truly have the customers heart in mind. They helped me get into the car I’ve always wanted. And when minor issues came to my attention about the car, they worked with me on getting them fixed and keeping me satisfied as a customer. I would recommend them to anyone, they were awesome! More