Suburban Toyota of Farmington Hills

Don was recommended to us by a friend who was very happy with their experience. Don helped us through figuring out which vehicle met all of our needs, and we left there with exactly what we wanted while sta with their experience. Don helped us through figuring out which vehicle met all of our needs, and we left there with exactly what we wanted while staying within our budget. He is very friendly, has lots of personality, and is very knowledgeable about the vehicles he sells. Top notch guy! More

Don was very honest, and answered my thousands of questions with patience. He made me feel comfortable and in was definitely knowledgeable about my car! questions with patience. He made me feel comfortable and in was definitely knowledgeable about my car! More

Alex was great! Informative, friendly, and knowledgeable. Great attitude and always followed up with me during the process. He was a pleasure to work with, and I would recommend him to anyone looking for a c Great attitude and always followed up with me during the process. He was a pleasure to work with, and I would recommend him to anyone looking for a car. More

I sent message to cancel Gap Insurance on July 9th to Zach. He said he can take care of & requested paperwork that I did send to him. I emailed him 2 times to follow up to see if task was completed. He n Zach. He said he can take care of & requested paperwork that I did send to him. I emailed him 2 times to follow up to see if task was completed. He never responded back it’s been over 30 days since original request on 7/7 to salesperson. More

I found dealing with Michael an absolute pleasure. There was no pressure to buy, and I felt like he actually wanted to find what worked for US vs trying to make a sale. He was polite, personable, and very a was no pressure to buy, and I felt like he actually wanted to find what worked for US vs trying to make a sale. He was polite, personable, and very accommodating to our schedule. We test drove one car, and he seemed to know instinctively that we may want to try another. While out, he ran over to grab what he thought we might like more. And sure enough, he was spot on! A salesman willing to hustle for his clients. That's customer service at the sale... A lost art to many other salespeople. Thanks Michael! My wife loves her new RAV4. More

Don is so easy to work with. He makes you feel comfortable & doesn’t pressure you into anything. After selling me the car he personally put the car mats in & went over all the car specs with me. J comfortable & doesn’t pressure you into anything. After selling me the car he personally put the car mats in & went over all the car specs with me. James was also really personable & friendly. I live about an hour away from Farmington but these 2 made the whole experience smooth, easy & definitely worth the drive! More

It was a very long drive from Indiana to this location and we got there with some minor details that we weren't expecting, but in the end it turned out to be an awesome first experience. I've only watched and we got there with some minor details that we weren't expecting, but in the end it turned out to be an awesome first experience. I've only watched my parents go through the process getting a car from the dealership and this was my first time and each one that was involved made it very smooth. They address every issue and made the waiting time worth it in the end. The few minor issues werent as big of an issue, but they went above and beyond for the ones that we brought up to them. More

From my first phone contact through delivery, Don was professional, polite, responsive and available to answer my multitude of questions. He largely anticipated my concerns and addressed most before I ev professional, polite, responsive and available to answer my multitude of questions. He largely anticipated my concerns and addressed most before I even asked. His friendly, no pressure approach put me at ease and made the car buying process truly enjoyable. He is a credit to his profession and a true gentleman. Thanks Don and Suburban Toyota for an excellent car buying experience! More

Easy experience trading and buying a car. Abdul was great to work with and offered great insight on selecting my new vehicle. Zach was great he got me out of the store with a new car fast and professional. to work with and offered great insight on selecting my new vehicle. Zach was great he got me out of the store with a new car fast and professional. More