Suburban Toyota of Farmington Hills

I love my car! The whole experience was very easy and quick. They fixed the things I wanted and I couldn't be more happier. quick. They fixed the things I wanted and I couldn't be more happier. More

Great service! Great guy! He was the only salesman that approached us when we arrived to this dealership, all others ignored us. We will come back! approached us when we arrived to this dealership, all others ignored us. We will come back! More

My wife and I knew exactly what we wanted and we were not willing to settle for a different trim, color, or one lacking the accessories we desired. We also did not have time to wait the 3+ months it would ta willing to settle for a different trim, color, or one lacking the accessories we desired. We also did not have time to wait the 3+ months it would take to special order. There were no HiHys available within a 200 mi radius that met our wants, as confirmed by this and the four other local Toyota dealerships that were competing for my business. Olivia and James were able to scour through the database and locate a not-yet-built HiHy that met our specs but with one caveat, it was allocated to another dealership. They negotiated with the other dealership to have what would be our Blizzard Pearl HiHy Platinum delivered straight from the assembly plant to Suburban Toyota of Farmington Hills. It was built on St. Patrick's Day, and eight days later, we took delivery with five miles on the odometer. Within one month of us walking through the door, we had exactly what we wanted. Not once did Olivia try to get us in a different spec HiHy for an easier sale. Each of the other dealerships I was working with tried to convince me to buy something close in spec that they had on their lot. Overall, our experience was great and we really appreciate the exceptional customer service. And a special thanks to the service department for getting the car cleaned up first thing in the morning and not making us wait another day to take delivery. Cheers! More

Suburban was great to work with! They were patient and courteous as we determined what vehicle we wanted to purchase. Once we made our selection, it was a quick process to finalize the sale. Michael (MJ) courteous as we determined what vehicle we wanted to purchase. Once we made our selection, it was a quick process to finalize the sale. Michael (MJ) was great to work with! We have purchased a vehicle from Suburban before and we highly recommend them! More

I worked with Awring to lease my very first car. She was extremely professional and helpful. She answered all my questions patiently and helped me make a decision to get the car & deal that best suits me. extremely professional and helpful. She answered all my questions patiently and helped me make a decision to get the car & deal that best suits me. More

Suburban Toyota is where we lease our car for past 10 yrs. Thank you for great customer service, Alex was very professional, knowledgeable and was able to help us Check him out yrs. Thank you for great customer service, Alex was very professional, knowledgeable and was able to help us Check him out More

Alex found the car I was looking for after very convenient test drives of different models. He is very easy to deal with and I'm more than happy to recommend him. convenient test drives of different models. He is very easy to deal with and I'm more than happy to recommend him. More

A great communicator by phone and text, Joe made my first online purchase seamless by removing all uncertainty about the process. He was prompt, reliable and trustworthy. He even helped arrange the deliver online purchase seamless by removing all uncertainty about the process. He was prompt, reliable and trustworthy. He even helped arrange the delivery. 100% satisfied customer! More