Suburban Nissan of Farmington Hills

Great and Effiicient Experience Jaime DePalma was awesome to work with! She listened to what we wanted and kept the test drive cars within our price range without pressure. We walked Jaime DePalma was awesome to work with! She listened to what we wanted and kept the test drive cars within our price range without pressure. We walked out with a great deal and felt great about the buying experience. More

Great Experience! Jamie made it quick and easy to purchase our Honda Odyssey! Even with our kids running around she was a pleasure to work with! Would recommend Suburba Jamie made it quick and easy to purchase our Honda Odyssey! Even with our kids running around she was a pleasure to work with! Would recommend Suburban Nissan to anyone! More

great experience fast, no nonsense service i saw a used jeep online and went to check it out. looked in great shape and asked if i could take it to my mechanic. was told "no problem" and they g i saw a used jeep online and went to check it out. looked in great shape and asked if i could take it to my mechanic. was told "no problem" and they gave me the keys. i took it to highland tire and auto repair, who also have a great reputation for honesty and great customer service. Don, the owner, and his top mechanic BOTH checked vehicle and both said it was a great car, buy it! took it back and went forth with purchase. later,the sales person discovered a glitch with sunroof, called me and said they were going to fix it before they let me take it. they ended up having to put a new motor for sun roof, with no extra charge to me. they could have let me take the vehicle, since i basically already purchased it, without telling me about sun roof. that's integrity and great service. the sales manager, Mark, was super nice too. you don't find used car dealers that go the extra mile like they did. there's a lot of dealerships much closer to my home, but i would go back to them next time. More

Great service! I had a problem with the car I just purchased, and after calling the dealership Brian told me to bring it in and they'd take care of it. Robert in the I had a problem with the car I just purchased, and after calling the dealership Brian told me to bring it in and they'd take care of it. Robert in the service department did a great job of helping me figure out the problem and making sure it was fixed! The best car service experience I've ever had! From purchasing my first car through Shaun and Brian getting me through to Robert and a great service team, my mind is certainly put at ease in choosing Suburban of Farmington for a used car. Thanks guys!!!! More

After arriving to an appointment to look at a vehicle, I was sold within the first 30 minutes. Brian was very helpful in answering all questions I had, and was able to work out easy financing options that was sold within the first 30 minutes. Brian was very helpful in answering all questions I had, and was able to work out easy financing options that best suited my budget. I couldn't have asked for a better experience in purchasing a vehicle. More

Our experience at suburban Nissan of Farmington hills was Our experience at suburban Nissan of Farmington hills was great! Brian answered all of our questions and helped us find the perfect car, I will defi Our experience at suburban Nissan of Farmington hills was great! Brian answered all of our questions and helped us find the perfect car, I will definitely recommend to others. More

I had a very positive experience working with Shane. He was very friendly and polite. I liked that he wasn't "pushy" as I've had prior experiences with car salesmen who were. Everything went smoothly and I was very friendly and polite. I liked that he wasn't "pushy" as I've had prior experiences with car salesmen who were. Everything went smoothly and I'm very happy with the vehicle I purchased. I would definitely recommend Shane and this dealership to my friends and family! More

Shane had a particularly "different" experience as far as providing customer service to me in my car purchase. I was out of town on government travel and had to handle almost everything over the ph as far as providing customer service to me in my car purchase. I was out of town on government travel and had to handle almost everything over the phone. Shane was very courtious and always responded to my emails in a timely manor. He was patient when my auto insurance took FOREVER to get my paper work over and when I arrived at the car dealership Shane had all of my final purchase paper work ready. I also had an EXCELLENT finance manager assist me named Dave who got me an unbelieveable interest rate. Even when there was a slight hiccup in the process Dave and Shane quickly rectified the matter and made things right (Not every sale can be perfect). I love my new vechicle and plan on returning to Suburban with in a year to purchase a another vechicle for my wife. I plan on dealing with Shane again in this endevor. More

I love my new Altima! Brian was my sales person, very informative as well as friendly! His sales manager Lydia made sure I was being taken care of at all times. Everything from the price of the car, as w informative as well as friendly! His sales manager Lydia made sure I was being taken care of at all times. Everything from the price of the car, as well as offering to go get my wife lunch! I was able to get a brand new 2013 Altima for under $22k as well as 0% for 60 months!! lSuburban Nissan has huge end of model your close outs right now! Never at anytime did i feel presurred or mis lead. Brian and Lydia were very transperant with all rebates and incentives available to me and my wife. The price i was given was not a "mystery" but yet explained to me and my wife thoroughly. Brian and Lydia gave great customer service from beginning to end. This is why im giving them such high marks, and would refer them to all my friends and faimly! Thank you Suburban for making this such a great experience! More