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Suburban Nissan of Farmington Hills
Farmington Hills, MI
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 801 reviews
December 18, 2014
Very Pleasant Experience! Great car buying experience! Brian Evans, who was our salesperson was wonderful. The great selection along, fair prices along with a knowledgeable sta Great car buying experience! Brian Evans, who was our salesperson was wonderful. The great selection along, fair prices along with a knowledgeable staff kept us from wasting our time driving all over town. More
by lala
Employees Worked With
December 17, 2014
Great Service & Sales Professional! I visited Nissan after speaking with Brian Evans about a Nissan Rogue. He was very friendly and responded to my emails right away. He was very profe I visited Nissan after speaking with Brian Evans about a Nissan Rogue. He was very friendly and responded to my emails right away. He was very professional and gave me the honest truth about my questions and concerns. He made me feel safe in making a huge purchase. I strongly recommend everyone to go see him on your next Nissan purchase. More
by clar
Employees Worked With
December 03, 2014
See Alex Gentry at Suburban Nissan of Farmington Hills Typically I don’t take time to write reviews unless I receive stellar customer service, and this is one of the times. Alex Gentry is one of the most p Typically I don’t take time to write reviews unless I receive stellar customer service, and this is one of the times. Alex Gentry is one of the most professional and friendly car salesmen I have dealt with throughout my years of purchasing vehicles – over 20 years. He answered all of my questions and did not pressure me to make a deal. He talked with his sales manager and got the price I requested for a vehicle. Also, one of my family members tagged along with me during my vehicle purchase, and Alex ensured that she was comfortable during the sales transaction. If you’re in the market for a vehicle go see Alex, you will not be disappointed with your experience. More
by deon313
November 26, 2014
2015 Nissan Xterra I recently purchased a 2015 Xterra Pro-4X. I worked with Allen Smith and he was very professional and very knowledgeable when it came to asking about I recently purchased a 2015 Xterra Pro-4X. I worked with Allen Smith and he was very professional and very knowledgeable when it came to asking about the model I was interested in. He was very helpful and worked with me to get me a good deal. I appreciate all of his efforts. I would definitely recommend him to anyone else interested in purchasing a Nissan. More
by Kevin Pobursky
November 06, 2014
New car with dent This dealer sucks!! They sell cars with dents which you really cant observe when you get the car! They take no responsibility of it when you complain This dealer sucks!! They sell cars with dents which you really cant observe when you get the car! They take no responsibility of it when you complain to them later!! Its better to go for other nissan dealers!! This dealer sucks, be-careful before buying car from them! They dont care about customer satisfaction! Even though i personally like the nissan altima but definitely not this showroom More
by shashankrallapalli
Employees Worked With
Micheal, sales manager
October 29, 2014
Great Vehicle Buying Experience! This was a very smooth and easy experience. I explained what I was looking for as to the vehicle details and the budget I had to work with. Very frien This was a very smooth and easy experience. I explained what I was looking for as to the vehicle details and the budget I had to work with. Very friendly and caring service was provided by the financing specialist as well. Lastly, I am very happy with my purchase and will be back for all of my family vehicle needs. More
by aspenlatunski
Employees Worked With
Aaron Stokes
October 28, 2014
Great place to buy a car!!! Awesome sales person! Not pushy at all and knows so much about cars! I will send all my family and friends to Mike! He took his time to find me everyt Awesome sales person! Not pushy at all and knows so much about cars! I will send all my family and friends to Mike! He took his time to find me everything that suited my needs. I love my Kia! It really helps that Mike previously was a mechanic , he was very patient and knowledgeable. Great guy and very trustworthy! Thanks sooooo much Mike! More
by WhitneyLawren
October 28, 2014
Great Experience In the past I have dreaded going into dealerships. You hear the stories about the terrible experiences that people have like dealing with dishonest an In the past I have dreaded going into dealerships. You hear the stories about the terrible experiences that people have like dealing with dishonest and less than professional sales. But my experience with Suburban Nissan of Farmington Hills was great! The atmosphere from the time you walk in till the time you leave is wonderful. I was treated with kindness, respect and understanding! Thanks to Columbus Smith and the entire Suburban Nissan staff those guys are awesome! I am truly satisfied! More
by Barbara Harper
October 20, 2014
my experience with the dealership They were all friendly and took good care of me. The car I purchased was what exactly I wanted and I am really happy with getting it with a great serv They were all friendly and took good care of me. The car I purchased was what exactly I wanted and I am really happy with getting it with a great service. More
by emiko tawarada
October 15, 2014
Wonderful Experience Columbus Smith was very professional...personable. very nice.. He went over and beyond to meet my expectations and get the deal done.. Im very pleased Columbus Smith was very professional...personable. very nice.. He went over and beyond to meet my expectations and get the deal done.. Im very pleased and looking forward to doing business with him again.. More
by kandyskyy
