Back

Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
Contact Dealership

37901 Grand River Avenue

Farmington Hills, MI

48335

Directions

By Type

Showing 801 reviews

February 12, 2016

Excellent client service, speedy process Worked with Brian Evans. He got both myself and my fiancée out of our old Nissans and into brand new, shiny vehicles. The process was smooth from star More

by Kevin V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2016 -

Suburban Nissan of Farmington Hills responded

Kevin, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicles and your experience with Brian met all of those goals! Enjoy your new vehicles, and we look forward to working with you and your fiance again!

February 03, 2016

Very Helpful and Really worked with us. After going to a couple dealerships, we walked into the Suburban Nissan of Farmington Hills, Brian greeted us very warmly, which really made us feel m More

by Joshua Bayani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2016 -

Suburban Nissan of Farmington Hills responded

Joshua, thank you for your positive feedback! We are happy to hear that Brian was able to go above and beyond your expectations and could make your experience with us such a great one. We hope you enjoy your new vehicle and we look forward to working with you again!

January 31, 2016

3rd Lease in a row! Thank you Feross (Ross) Harajli for making me a three time leasing customer! I am always satisfied with Suburban Farmington Hills. My sales rep Feross More

by Fshuayto1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feross Harajli
Feb 01, 2016 -

Suburban Nissan of Farmington Hills responded

Thank you for your feedback and continued business! It is great that you have received such exceptional customer service when working with Feross! We hope you are enjoying your new lease and we can't wait to help you find the next one!

January 29, 2016

Outstanding Customer Service I had the pleasure to work with Dave Simmons and the used car manager to find the perfect used car. They listened to all my concerns and went way beyo More

by Karen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Simmons
Jan 29, 2016 -

Suburban Nissan of Farmington Hills responded

Karen, thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Dave met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

January 28, 2016

Willing to accommodate needs Ross was very helpful in guiding my experience and working within my boundaries to make the deal happen. Before I entered the dealership I thought I w More

by BonJoros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feross Harajli
Jan 29, 2016 -

Suburban Nissan of Farmington Hills responded

Thank you for your feedback! We are happy to hear that Ross found a vehicle that you love and could work within your boundaries. Customer service is our top priority and we are glad that you were provided that! Enjoy your new vehicle and we look forward to working with you again!

January 20, 2016

Hassle free and pretty quick A colleague at work recommended me to go this dealership as I was looking to lease a vehicle. He specifically asked me to talk to Brian. Brian Evans w More

by Manu Prateek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2016 -

Suburban Nissan of Farmington Hills responded

Thank you for your positive feedback! Customer service and satisfaction are our top priorities and we are so pleased that Brian was able to provide that for you and was honest! Enjoy your new vehicle and we look forward to working with you again when you are ready for the next one!

January 10, 2016

Brian Evans very heplful and professional Went in to see if I could get a deal on a new car that I would feel comfortable with on the budget I wanted to spend. I am a repeat customer of Brian' More

by SportyKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2016 -

Suburban Nissan of Farmington Hills responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. It is great that Brian could give you another positive experience and we hope he can continue to do that! Enjoy your new car and we hope to work with you again when you're ready for another one!

December 17, 2015

Great Christian was helpful in every way. He got me into my first new car, and I am completely satisfied with the Nissan rogue. I would definitely recommend More

by Tcano31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Jehmlich
Dec 18, 2015 -

Suburban Nissan of Farmington Hills responded

Thanks for the great feedback! Customer service and satisfaction is always a top priority, and we're glad to hear that you had a positive experience with Christian! Congratulations, and enjoy your first new car! We look forward to working with you when you're ready for your next one, and taking care of all your service needs in between!

December 07, 2015

Feross Harajli and Lydia Reed - Excellent Customer Service Ross and Lydia were very helpful when it came time to trade in my 2008 Nissan Rouge. Even though I thought I knew what vehicle I wanted, the choices More

by Saver2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feross Harajli, Lydia Reed
Dec 07, 2015 -

Suburban Nissan of Farmington Hills responded

It is so great to hear that Ross and Lydia made your experience with us such a positive one! We are happy to know that you trusted in us helping you find the right car even if it wasn't what you thought you wanted. We hope you enjoy your new 2016 Nissan Rouge and we hope to work with you again in the future!

December 04, 2015

Waste of time Staff could not make decision unless sales manager was present, as a result tons of wasted time and at the end the salesman was bold enough to say it More

by connerbarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christian Jehmlich
Dec 10, 2015 -

Suburban Nissan of Farmington Hills responded

Thank you for your feedback. Customer service and satisfaction is our number one priority. We would like the opportunity to hear more about your experience so that we may find a way to rectify the situation. Please contact our Sales Manager, Lydia Reed, at 248-471-0800 or lreed@suburbancollection.com at your earliest convenience.

...
65
...