Suburban Nissan of Farmington Hills

Excellent Service My experience was excellent !!!!! John and the staff was very friendly, helpful and understanding . Love , Love my Car..... I will refer people to the My experience was excellent !!!!! John and the staff was very friendly, helpful and understanding . Love , Love my Car..... I will refer people to the dealership...!!! More

We are so excited about our new Nissan Rogue We just purchased a Nissan Rogue from John Ashcraft at Suburban Nissan. The car is so comfortable and great looking. Our salesman was so knowledgeab We just purchased a Nissan Rogue from John Ashcraft at Suburban Nissan. The car is so comfortable and great looking. Our salesman was so knowledgeable and did a great job pointing out all the great features on this car. Looking forward to a great relationship with the car and the dealership. They went above and beyond to make this car purchase easy for us. More

Great buying experience Fast and easy no pressure buying experience. Very noligible on the products.worked hard to make the deal.will go back and work with him on my next veh Fast and easy no pressure buying experience. Very noligible on the products.worked hard to make the deal.will go back and work with him on my next vehicle purchase. More

Great People I enjoyed working with John Ashcraft, salesman and Lydia Reed, sales manager, even though I was never introduced to her; but she is the behind the sce I enjoyed working with John Ashcraft, salesman and Lydia Reed, sales manager, even though I was never introduced to her; but she is the behind the scenes person who can make or break a deal with the Salesperson. The main thing I would suggest is know what you want before you go. By being prepared, I knew what John was talking about when he mentioned certain model features to me. I could tell he genuinely wanted to make sure I got the vehicle I wanted at a price I would be comfortable; and it would not break my budget. I also enjoyed the fact that no pressure was placed on me to purchase warranties for tires, etc. More

Excellent Experience/Great Dealership I have purchased/leased a number of cars over the past 30 plus years and I have to say that my experience at Suburban Nissan was by far one of the bes I have purchased/leased a number of cars over the past 30 plus years and I have to say that my experience at Suburban Nissan was by far one of the best. Great customer service and a great price. I would highly recommend this dealership, particularly John Ashcraft and Lydia Reed to anyone in the market for a new vehicle. As a Human Resources executive who conducts training sessions on customer service I would gladly give this dealership the highest praise possible. Great job. More

great experience John Ashcraft is a very knowledgeable and friendly salesperson. He answered all our questions and explained all our options. He personally demon John Ashcraft is a very knowledgeable and friendly salesperson. He answered all our questions and explained all our options. He personally demonstrated all the features of our new vehicle and was very thorough. I highly recommend Suburban Nissan and John to anyone looking for a vehicle. We left the dealership satisfied. I believe the feeling of satisfaction was heightened by dealing with a human being rather than a computer. More

Yannie I think the fact that my brother was there getting a vehicle a week after I gotten 2 from John says it all. He was very professional, friendly, and p I think the fact that my brother was there getting a vehicle a week after I gotten 2 from John says it all. He was very professional, friendly, and pleasant to work with. I'm Definitely going back to see him in future. I also want to mention that manager Che Shaydak was excellent as well, made entire experience seemless. GREAT experience. More

Great customer care DeAndre worked hard to help me get out of a horrible lease and into a great car at a great price. He was very friendly and patient DeAndre worked hard to help me get out of a horrible lease and into a great car at a great price. He was very friendly and patient More

Great fast easy Deandre was a very helpful salesman. Showed me only what i wanted to see and was interested in. I will definately go back if i look for another car in Deandre was a very helpful salesman. Showed me only what i wanted to see and was interested in. I will definately go back if i look for another car in the future More

So easy to work with, great experience. John was very attentive to our wants and needs. My wife and I had the impression that he was working for us. We left with our new Pathfinder with no d John was very attentive to our wants and needs. My wife and I had the impression that he was working for us. We left with our new Pathfinder with no doubts about being treated fairly. John is thinking long term in the way he treats clients. - if you aren't careful you will end up friends- I also want to mention Lydia, she worked with me via email when I couldn't visit the showroom and was so great to work with. Very professional. More