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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.9
804 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 804 reviews

August 02, 2017

John sold us!! We were prepared to leave John's office but his efforts kept in and we leave with a Altima!! I was upset what I consider false advertising was prepar More

by John Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ashcraft
Aug 06, 2017 -

Suburban Nissan of Farmington Hills responded

Thanks for the feedback! We’re glad you had a great experience with John! Looking forward to your next visit!

July 31, 2017

It was good It was helpful and good. I can recommend it to my friends and colleagues. I hope they maintain their service throughout. John played a good role and I More

by Nupur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ashcraft
Aug 06, 2017 -

Suburban Nissan of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

July 18, 2017

Was very easy to purchase a vehicle My salesman, John Ashcraft, was very pleasant to work with, and when they didn't have the vehicle I wanted at their dealership, they were able to get More

by T.M. Tarpey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lydia Reed, John Ashcraft
Jul 30, 2017 -

Suburban Nissan of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again!

June 19, 2017

Excellent this is my first car in USA and its awesome, with great deal. Thank you so much for John your amazing customer service and for being so detailed!! Yo More

by anilchougale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ashcraft, Che Shaydak
Jun 21, 2017 -

Suburban Nissan of Farmington Hills responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

June 14, 2017

Fantastic service from Che Shaydak - Diane T. The first time I ever spoke with Che on the phone, I new that my next automobile would be from him. He is a great manager, very professional, polite, More

by CCLJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Shaydak
Jun 18, 2017 -

Suburban Nissan of Farmington Hills responded

We appreciate your loyalty to Suburban! We hope you enjoy your new vehicle!

June 07, 2017

You Are Amazing!!! Thank you so much Chantel for your amazing customer service and for being so detailed!! You helped me with my purchase all the up until 3 weeks after More

by LenaDanielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantel Mitchell
Jun 13, 2017 -

Suburban Nissan of Farmington Hills responded

Thanks for the positive review! We hope to see you again soon!

April 30, 2017

Fantastic place and great costumer service. This dealership was top notch! John went above and beyond to make sure I purchased the van that i've been wanted for years. He was outstanding. No sli More

by NV3500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ashcraft
Jun 14, 2017 -

Suburban Nissan of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

April 21, 2017

One Happy Customer John Ashcraft's pleasant demeanor and patience made purchasing the car easy. He was helpful and professional. Definatelt recommend this dealership. More

by Amira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ashcraft
Jun 14, 2017 -

Suburban Nissan of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

April 06, 2017

Great customer service John was very helpful and professional, I will be coming back to this dealer again, because they treat you very well and give you great deals. It was More

by CCLJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Che Shaydak, John Ashcraft
Jun 13, 2017 -

Suburban Nissan of Farmington Hills responded

Thanks for the feedback! We’re glad you had a great experience with us! Looking forward to your next visit!

April 03, 2017

Amazing Customer Service! I live in Arizona and have purchased a few cars out of state. I recently finished purchasing a used Mini Cooper from them and this by far has been the More

by Philgjetman25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Berry
Jun 13, 2017 -

Suburban Nissan of Farmington Hills responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again in the future!

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