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Suburban Nissan of Farmington Hills
Farmington Hills, MI
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 801 reviews
June 19, 2017
Excellent this is my first car in USA and its awesome, with great deal. Thank you so much for John your amazing customer service and for being so detailed!! Yo this is my first car in USA and its awesome, with great deal. Thank you so much for John your amazing customer service and for being so detailed!! You helped me with my lease More
by anilchougale
Employees Worked With
John Ashcraft, Che Shaydak
June 14, 2017
Fantastic service from Che Shaydak - Diane T. The first time I ever spoke with Che on the phone, I new that my next automobile would be from him. He is a great manager, very professional, polite, The first time I ever spoke with Che on the phone, I new that my next automobile would be from him. He is a great manager, very professional, polite, down to earth and respects his customers. I have leased two SUV's from Che so far and will keep returning to him. More
by CCLJ
Employees Worked With
Che Shaydak
June 07, 2017
You Are Amazing!!! Thank you so much Chantel for your amazing customer service and for being so detailed!! You helped me with my purchase all the up until 3 weeks after Thank you so much Chantel for your amazing customer service and for being so detailed!! You helped me with my purchase all the up until 3 weeks after I had my car. I never had a sales person check on me and see how everything is, you should be promoted!!!! Thank you More
by LenaDanielle
Employees Worked With
Chantel Mitchell
April 30, 2017
Fantastic place and great costumer service. This dealership was top notch! John went above and beyond to make sure I purchased the van that i've been wanted for years. He was outstanding. No sli This dealership was top notch! John went above and beyond to make sure I purchased the van that i've been wanted for years. He was outstanding. No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accomodating service. Because of the large distance I needed to travel to get to his dealership, John went out of his way to have all of the vehicle preparation and paperwork ready to allow the purchasing process to be completed smoothly and quickly. John showed tremendous customer service and made the buying experience pleasurable. I will definitely recommend the Suburban Nissan of Farminton Hills. Thanks for everything John. More
by NV3500
Employees Worked With
John Ashcraft
April 21, 2017
One Happy Customer John Ashcraft's pleasant demeanor and patience made purchasing the car easy. He was helpful and professional. Definatelt recommend this dealership. John Ashcraft's pleasant demeanor and patience made purchasing the car easy. He was helpful and professional. Definatelt recommend this dealership. They worked hard to find me the perfect car. Highly satisfied. More
by Amira
Employees Worked With
John Ashcraft
April 06, 2017
Great customer service John was very helpful and professional, I will be coming back to this dealer again, because they treat you very well and give you great deals. It was John was very helpful and professional, I will be coming back to this dealer again, because they treat you very well and give you great deals. It was a pleasure to have dealt with this dealership and it's sales rep. John. More
by CCLJ
Employees Worked With
Che Shaydak, John Ashcraft
April 03, 2017
Amazing Customer Service! I live in Arizona and have purchased a few cars out of state. I recently finished purchasing a used Mini Cooper from them and this by far has been the I live in Arizona and have purchased a few cars out of state. I recently finished purchasing a used Mini Cooper from them and this by far has been the smoothest out-of-state purchase that I have ever had! My salesman, Danny Berry, was very professional and always responded to my texts and calls in a timely manner and the price of the Mini was phenomenal!! I would definitely purchase a car from him again! More
by Philgjetman25
Employees Worked With
Danny Berry
March 29, 2017
Very good sales persons They were good & looking to give their best price to help customers . The person I met is very help ful & tried his best to help us getting the car we They were good & looking to give their best price to help customers . The person I met is very help ful & tried his best to help us getting the car we want More
by Sr613
Employees Worked With
John Ashcraft
March 14, 2017
Awesome experience I had a great experience with my salesperson Chantel Mitchell, she was very thorough and patient with me and kept a very professional attitude the who I had a great experience with my salesperson Chantel Mitchell, she was very thorough and patient with me and kept a very professional attitude the whole way through. I didn't feel pressured to compelete the purchase, even after being there past closing time. Thanks again Chantel for your expertise and great customer service. More
by Rogue Owner
Employees Worked With
Chantel Mitchell
March 09, 2017
Aaron Stokes Rocks! Aaron Stokes is very honest, will get you the best deal possible and make sure that you drive away happy. I was also impressed with Mr. Biggs in fin Aaron Stokes is very honest, will get you the best deal possible and make sure that you drive away happy. I was also impressed with Mr. Biggs in financing. Efficient and organized! More
by CVARBLE
Employees Worked With
Aaron the bowtie Guy Stokes
