Suburban Nissan of Farmington Hills

Exceptional “ALL AROUND” Service A+++ My husband and I leased 2 new Nissans during a few days of each other. That should tell you something. My husband & I worked with Chantel Mitchell, Sa My husband and I leased 2 new Nissans during a few days of each other. That should tell you something. My husband & I worked with Chantel Mitchell, Sales Consultant & Lydia Reed, Sales Manager. Both Lydia Reed & Chantel Mitchell went above & beyond to make sure my husband & I were taken care of with our purchases. Chantel Mitchell was Professional, Knowledgeable and Customer Service Oriented, she was Genuine and straight forward. Something you rarely experience with sales people at a car dealership. She was very patient with my many many questions and I truly enjoyed the experience of getting, not 1, but 2 cars within 3 days of each other. Everyone that we worked with or came in contact with was friendly and eager to assist. I don’t fill out many surveys, but this experience merited a very good one! Extra Note: When Chantel & I went to turn in my old car to Ford, down the street, there was a couple who was admiring my new Nissan Rouge in the parking lot and we got to chatting. They were in the market to buy 1 (possibly 2) vehicles. They really liked the look of my new Nissan Rouge. Anyway, we went about our separate business. Me turning in my old lease & they were in and out of the floor models waiting for someone to help them. Surprisingly, NOBODY ever approached them. Not one person! Crazy!! Keep in mind, this was a newly remodeled, big, & fancy dealership with so many sales people sitting around. When I left, the couple came out after being completely ignored. I HIGHLY recommended Chantel & Suburban Nissan and they went there and ended up buying their car from Nissan. Customer Service Guaranteed! Chantel & Lydia, many thanks for making our car buying experience quick & painless. We appreciate it more than you know! Very pleased with our decision. Never underestimate the power of true customer service! More

Awesome My salesperson Brian Evans is just fabolous. So nice and accomating. I would recommend him to anyone who wants the best. So helpful and knowledgeable. My salesperson Brian Evans is just fabolous. So nice and accomating. I would recommend him to anyone who wants the best. So helpful and knowledgeable. No non sense More

So nice Brian Evans is awesome. So knowledge and friendly. I recommend him to anyone looking for the best deal around. Always hooks me and my family up. Go Brian Evans is awesome. So knowledge and friendly. I recommend him to anyone looking for the best deal around. Always hooks me and my family up. Go see him. More

Great Buying Experience Chantel Mitchell (our sales consultant) was wonderful to work with. She was knowledgeable, accomedating and non-pressured. She made sure we had every Chantel Mitchell (our sales consultant) was wonderful to work with. She was knowledgeable, accomedating and non-pressured. She made sure we had everything we needed, answered all our questions and the follow up has been superb. More

Brian Evans is the BEST! My wife and I have been leasing Nissans from Brian Evans at Suburban Nissan of Farmington Hills for many many years. Brian is always the consummate p My wife and I have been leasing Nissans from Brian Evans at Suburban Nissan of Farmington Hills for many many years. Brian is always the consummate professional. He is always there for us no matter what the situation is with a friendly smile, handshake and "What can to do for you today"! Brian...YOU DA MAN! More

Professional and Fun! I Love working with Brian Evans over at Suburban Nissan of Farmington. He's professional, friendly, knowledgeable and even entertaining. If you're thi I Love working with Brian Evans over at Suburban Nissan of Farmington. He's professional, friendly, knowledgeable and even entertaining. If you're thinking of getting a Nissan, make sure you ask for Brian. My wife and I have been going here for years. More

Awesome Brian Evans was exceptional. I recommend him to anyone looking for the best salesperson in the business. Thank u again for making my experience amazin Brian Evans was exceptional. I recommend him to anyone looking for the best salesperson in the business. Thank u again for making my experience amazing More

BrianEvans is Awesome! January 8, 2018 I would like to pay a well deserved compliment to Brian L. Evans (my Sales Consultant). Upon my visit on January 2, 2018, Brian was v January 8, 2018 I would like to pay a well deserved compliment to Brian L. Evans (my Sales Consultant). Upon my visit on January 2, 2018, Brian was very attentive to my concerns about getting out of my 2 year lease. He went over and beyond to treat me with Excellent Customer Service...Very Polite, Honest and Concentration on what I needed in a car and payment. Brian, was very detailed in teaching me every step about how to use my new car. He kept his promise, he followed up the next day and the day after to see if I had any questions and to thank me once again for my business. On January 5, 2018, I called Brian he immediately returned my call to assist me with my car. He was a pleasure to work with and I am enjoying the comfort and the style of my new Nissan Rogue Sport. Thank you Brian for being a "Real Person." Carolyn D. More

Amazing customer service I have been car shopping for years and I’ve never experienced such an amazing sales person. Every question I asked he had the answer. A true profess I have been car shopping for years and I’ve never experienced such an amazing sales person. Every question I asked he had the answer. A true professional in every sense of the word. He introduced me to service, showed me every feature on the car, paired my Bluetooth and showed me how to work my navigation. If anybody is looking for a hasslefree experience I would highly recommend Brian Evans. More

My Experience with them is worst. Absolute sales stuff. I am surprised to see his rating a 5 star, either this is cooked up or he has treated me really very bad. This guy emotionally confuses you to take hi I am surprised to see his rating a 5 star, either this is cooked up or he has treated me really very bad. This guy emotionally confuses you to take his sales to a new level. Later I could find out from some my friends to had same experience from him in the past. I dont even rate this dealership as I have seen a better one. More