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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 801 reviews

October 15, 2019

Good experience! The salesman and used car Manager were both professional, and answered all of my questions, overall very friendly and helpful to me! I am happy with More

by jen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rogers
Oct 16, 2019 -

Suburban Nissan of Farmington Hills responded

Hi Jen18! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

Oct 17, 2019 -

Suburban Nissan of Farmington Hills responded

Hi Jen18! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

October 04, 2019

Did not debate on the rate part for the used car Just sticking on the price what they have offered online. No marketing skills at all. Should have the potential to convince if the car has the right m More

by Mike
Recommend Dealer
No
Employees Worked With
Aaron the bowtie Guy Stokes
Oct 16, 2019 -

Suburban Nissan of Farmington Hills responded

Hi there, Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (248) 741-7850.... Che' Shaydak GSM/ROM

September 27, 2019

Purchased a Pre-Owned Vehicle I purchased a pre-owned Audi from this dealership. Chris Clark, John C, and the team provided top notch service from start to finish. I planned on v More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Plauman, Michael Rogers, John Chatzopoulos
Sep 28, 2019 -

Suburban Nissan of Farmington Hills responded

Hi Michael, we are very happy to have provided you with such a positive experience! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Imports of Farmington Hills. Che' Shaydak GSM/ROM

September 15, 2019

Superb customer service from Chris Friendly service from beginning to the end and after. Very helpful and highly recommend. Love my used M4 transaction. I will come back for future car More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Suburban Nissan of Farmington Hills responded

Sam, we are glad we could help! Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

September 07, 2019

Awesome Murano Buying Experience Thanks to our sales guy Bobby and the whole Suburban Nissan team. They made our new car buying experience seamless and frankly, awesome! Shout out t More

by Dutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert "Bobby" Lundwall
Sep 09, 2019 -

Suburban Nissan of Farmington Hills responded

Hi Dutch, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! We are happy to pass along your comments to Bobby and the team here at Suburban Nissan of Farmington Hills! Che' Shaydak GSM/ROM

August 27, 2019

Highly recommended They are super friendly and helpful. They're not pushy at all like most dealerships. Got a great deal on the car I bought! Would definitely recommend More

by Julie7785
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rogers
August 12, 2019

great attention to detail. took well care of me. Shaun is a great guy. got really good pricing on a pathfinder. even when i later decided for a different brand i still received good input from him. g More

by germandude78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley
Aug 16, 2019 -

Suburban Nissan of Farmington Hills responded

We appreciate your positive review about your recent experience with us! Che' Shaydak GSM/ROM

July 27, 2019

Amazing I was given amazing help choosing the right car for me. Everything was clear and I could tell the salesman had a real interest in helping me. More

by QuayLew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2019 -

Suburban Nissan of Farmington Hills responded

We appreciate your positive review about your recent experience with us! Che' Shaydak GSM/ROM

July 26, 2019

Great experience I really enjoyed the customer service from both Chris and Mo. I was able to purchase the exact vehicle that I wanted. Flawless experience. I highly re More

by Visualize
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mostapha Farris, Michael Rogers, Shaun Bradley
Jul 30, 2019 -

Suburban Nissan of Farmington Hills responded

Visualize, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

July 23, 2019

Best service ever Suburban Nissan of Farmington Hills is the best dealership I have been to. Scotte Spencer and Shaun Bradley went above and beyond to help get me into More

by Sarah12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Bradley
Jul 24, 2019 -

Suburban Nissan of Farmington Hills responded

Sarah12345, your satisfaction is our top priority and we're happy you found our staff to be so supportive during your experience here at Suburban Nissan of Farmington Hills. Che' Shaydak GSM/ROM

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