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Suburban Nissan of Farmington Hills
Farmington Hills, MI
802 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 802 reviews
October 17, 2019
Excellence Personified! From the moment I walked in and was greeted by Shaun Bradley I knew that I had chosen a dealership wisely.It was my first visit to Suburban Nissan and From the moment I walked in and was greeted by Shaun Bradley I knew that I had chosen a dealership wisely.It was my first visit to Suburban Nissan and I was so impressed by the cleanliness and by the efficiency. Shaun took the time to show me both new and pre-owned vehicles, I was not quite sure if I would purchase either. Shaun was patient and i never at any time felt pressured in any way. He answered each question thoroughly. I am also grateful for the time the Mostapha Farris took with me. He too was very thorough and took the time to explain a number of issues that I had. Again I never once got the feeling that I was pressured. He was simply helpful. Scotte Spencer was also very helpful. I forgot to remove two items from my old car and Scotte was kind enough to have those for me when I returned to the dealership. More
by keveo11
Employees Worked With
Other Employees :
I had received some calls and e mails from a woman who was very nice. I'm so sorry that her name escapes me., Mostapha Farris, Shaun Bradley
October 15, 2019
Good experience! The salesman and used car Manager were both professional, and answered all of my questions, overall very friendly and helpful to me! I am happy with The salesman and used car Manager were both professional, and answered all of my questions, overall very friendly and helpful to me! I am happy with my recent purchase and would recommend anyone to purchase a car at that dealership. More
by jen18
Employees Worked With
Michael Rogers, Chris Clark
October 04, 2019
Did not debate on the rate part for the used car Just sticking on the price what they have offered online. No marketing skills at all. Should have the potential to convince if the car has the right m Just sticking on the price what they have offered online. No marketing skills at all. Should have the potential to convince if the car has the right market price. More
by Mike
Employees Worked With
Aaron the bowtie Guy Stokes
September 27, 2019
Purchased a Pre-Owned Vehicle I purchased a pre-owned Audi from this dealership. Chris Clark, John C, and the team provided top notch service from start to finish. I planned on v I purchased a pre-owned Audi from this dealership. Chris Clark, John C, and the team provided top notch service from start to finish. I planned on visiting other dealerships that same day, but was happy with their service and patience (as I drove a few vehicle models), I couldn't turn away. I felt I got a fair price for the pre-owned vehicle and my trade in. More
by Michael
Employees Worked With
Brian Plauman, Michael Rogers, John Chatzopoulos, Chris Clark
September 15, 2019
Superb customer service from Chris Friendly service from beginning to the end and after. Very helpful and highly recommend. Love my used M4 transaction. I will come back for future car Friendly service from beginning to the end and after. Very helpful and highly recommend. Love my used M4 transaction. I will come back for future car purchase. More
by Sam
Employees Worked With
Chris Clark
September 07, 2019
Awesome Murano Buying Experience Thanks to our sales guy Bobby and the whole Suburban Nissan team. They made our new car buying experience seamless and frankly, awesome! Shout out t Thanks to our sales guy Bobby and the whole Suburban Nissan team. They made our new car buying experience seamless and frankly, awesome! Shout out to Scott and our finance manager (love the digital document table). I fully recommend Suburban Nissan to anyone looking for a great buying process. More
by Dutch
August 27, 2019
Highly recommended They are super friendly and helpful. They're not pushy at all like most dealerships. Got a great deal on the car I bought! Would definitely recommend They are super friendly and helpful. They're not pushy at all like most dealerships. Got a great deal on the car I bought! Would definitely recommend taking a look at this dealership for your car needs! More
by Julie7785
Employees Worked With
Michael Rogers, Chris Clark
August 12, 2019
great attention to detail. took well care of me. Shaun is a great guy. got really good pricing on a pathfinder. even when i later decided for a different brand i still received good input from him. g Shaun is a great guy. got really good pricing on a pathfinder. even when i later decided for a different brand i still received good input from him. great service and follow up from his side. recommended. More
by germandude78
Employees Worked With
Shaun Bradley
July 27, 2019
Amazing I was given amazing help choosing the right car for me. Everything was clear and I could tell the salesman had a real interest in helping me. I was given amazing help choosing the right car for me. Everything was clear and I could tell the salesman had a real interest in helping me. More
by QuayLew
Employees Worked With
July 26, 2019
Great experience I really enjoyed the customer service from both Chris and Mo. I was able to purchase the exact vehicle that I wanted. Flawless experience. I highly re I really enjoyed the customer service from both Chris and Mo. I was able to purchase the exact vehicle that I wanted. Flawless experience. I highly recommend this dealership!! More
by Visualize
Employees Worked With
Mostapha Farris, Michael Rogers, Shaun Bradley, Chris Clark
