Suburban Nissan of Farmington Hills

Great Support from Blake and the Whole Staff! Blake was great with all of our needs! Everyone chipped in to answer questions that we had about the Q5 we purchased. A great experience! Blake was great with all of our needs! Everyone chipped in to answer questions that we had about the Q5 we purchased. A great experience! More

A great experience The dealership was great. Shaun Bradley, the salesman that help us was very transparent with everything and made everything easy, within a few short h The dealership was great. Shaun Bradley, the salesman that help us was very transparent with everything and made everything easy, within a few short hours we were in our new vehicle and had the other one traded in. I would recommend seeing Shaun and the staff at Suburban Nissan with your new or use car needs. More

Great Car Buying Experience This dealership delivers great customer service. Scotte greeted me as soon as I entered the building and directed me to their top notch sales person, This dealership delivers great customer service. Scotte greeted me as soon as I entered the building and directed me to their top notch sales person, Shaun Bradley. Shaun helped my husband and I figure out the right vehicle for me. He understood our needs and ensured they were all met. I drove off with a new Altima that evening! More

Exemplary My time spent in the purchase and acquisition of my new Lincoln was the easiest and plush purchase I have ever had. From being greeted joyfully as you My time spent in the purchase and acquisition of my new Lincoln was the easiest and plush purchase I have ever had. From being greeted joyfully as you enter the dealership and then directed to where you experience a almost white glove service approach. Then to add the seamless teamwork approach you see and feel is un matched. While I was sitting at my salesman desk, other salesman would check and ask to see if I was in need of anything. Just those little touches and cues go along way to leave a lasting first impression. One that you would have no hesitation to have a dear loved one served in such a way. Knowing that they were in the hands of consummate professionals. From top to bottom you know it is taught and bought into wholeheartedly as a group. More

Great Experience My husband & I were very happy with the customer service at this dealership. We had previously had a horrible experience at another dealership a few My husband & I were very happy with the customer service at this dealership. We had previously had a horrible experience at another dealership a few days prior to coming here. Aaron was the first person we talked to. He was very polite and informative on the details of the car we were looking at. Mostapha was the financial consultant we worked with. He was very friendly and easy to talk to. He walked us through everything and explained it in detail so we clearly understood. We are very grateful for the excellent customer service ! More

My car buying experience was made perfect Jerrell Hogan restored my faith in buying a vehicle.. His kindness, knowledge and professionalism is unmatched. Two words, highly recommended. I'm ver Jerrell Hogan restored my faith in buying a vehicle.. His kindness, knowledge and professionalism is unmatched. Two words, highly recommended. I'm very pleased. I love my vehicle. More

Great Customer Service! Jarrell H. & Dealership & Finance Manager( truly worked out a win-win deal & great financing options) are very Friendly, Helpful. The atmosphere is v Jarrell H. & Dealership & Finance Manager( truly worked out a win-win deal & great financing options) are very Friendly, Helpful. The atmosphere is very welcoming & the team will effectively work/communicate with you to make sure you get the vehicle you want,. My Salesperson Jarrell, was more that nice about letting me come near closing to test drive a vehicle as well as ordering, following/up, ensuring I had everything I wanted to meet the needs of my vehicle! Catherine H. More

Great car, great service I went to this dealership to test drive a used Volvo from online. Not only was the car great but the service was too! Chris did a great job answering I went to this dealership to test drive a used Volvo from online. Not only was the car great but the service was too! Chris did a great job answering all my questions. More

From the first moment What actually brought me to Suburban Nissan was another Salesman from a different dealership altogether! He secretly told me to check out Suburban’s What actually brought me to Suburban Nissan was another Salesman from a different dealership altogether! He secretly told me to check out Suburban’s used cars. That was my first tip that Suburban was a great place to do business. I know Im not going to spell my salesman’s name correctly. A big friendly teddy bear, Jarrell Hogan, I believe...Wonderful guy......so easy going and kind, always laughing at my silly jokes.....then Mike the Manager who approved EVERYthing I asked for with the car. He was cool, friendly AND most importantly, he made himself available! I mean Mike is a busy guy but when I went to his door, he’d always stop what he was doing. Another shout out to the young financial man Brian who put all the paperwork together AND got me a 3.84 interest rate. How he did that Ill never know. The guys in the back were VERY friendly as they detailed my new car and even the Detailer from an outside company (Bill?) was extremely helpful in showing me how to get cigarette smoke out of a different car of mine. Altogether I had an enjoyable experience at Suburban Nissan of Farmington Hills and highly recommend shopping there for your next vehicle (and NO! I am NOT related to anyone there. It was the first time I had ever stepped foot in the place. More

Excellence Personified! From the moment I walked in and was greeted by Shaun Bradley I knew that I had chosen a dealership wisely.It was my first visit to Suburban Nissan and From the moment I walked in and was greeted by Shaun Bradley I knew that I had chosen a dealership wisely.It was my first visit to Suburban Nissan and I was so impressed by the cleanliness and by the efficiency. Shaun took the time to show me both new and pre-owned vehicles, I was not quite sure if I would purchase either. Shaun was patient and i never at any time felt pressured in any way. He answered each question thoroughly. I am also grateful for the time the Mostapha Farris took with me. He too was very thorough and took the time to explain a number of issues that I had. Again I never once got the feeling that I was pressured. He was simply helpful. Scotte Spencer was also very helpful. I forgot to remove two items from my old car and Scotte was kind enough to have those for me when I returned to the dealership. More