Suburban Nissan of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Aaron is a fantastic and fun salesman. Helped me with an out-of-state transaction. Was welcoming to my family who was in-state and able to check out the car in-person for me. The vehicle is exactly as adver out-of-state transaction. Was welcoming to my family who was in-state and able to check out the car in-person for me. The vehicle is exactly as advertised. Great quality and fair price. Highly recommend. More
I recently purchased a used car from Saburban Nissan. I was extremely satisfied with the whole experience and how friendly and accommodating were sales representatives. was extremely satisfied with the whole experience and how friendly and accommodating were sales representatives. More
The service was excellent and impeccable. Our sales person Aaron was knowledgeable and this was added value to the purchase experience. I love my car. person Aaron was knowledgeable and this was added value to the purchase experience. I love my car. More
Better than expected! Blake is very easy to talk with and not pushy at all. Even though we came to the dealership almost at closing time, he made us feel welcomed and not Blake is very easy to talk with and not pushy at all. Even though we came to the dealership almost at closing time, he made us feel welcomed and not rushed. He answered questions politely and was willing to get help from others to get the information he did not know. His demeanor through the entire process was friendly and engaging. More
Shaun was very professional, easy to work with and all around great guy! I have leased with Nissian for 9 years now and this has been, the easiest transition and my best experience yet! Thank you, Shaun! around great guy! I have leased with Nissian for 9 years now and this has been, the easiest transition and my best experience yet! Thank you, Shaun! More
Blake was knowledgeable and nice. He answered questions appropriately, and if he didn’t know the answer, he found someone who did. The dealership was able to work with me on a difficult financial situation appropriately, and if he didn’t know the answer, he found someone who did. The dealership was able to work with me on a difficult financial situation, which I appreciated. More
Blake was awesome. He was great at communication through the whole process. The car was perfect and ready to go right when I got there. The manager and finance guy were great too. Not pushy at all and we’re the whole process. The car was perfect and ready to go right when I got there. The manager and finance guy were great too. Not pushy at all and we’re very friendly. More
Professional, great service If you go to Suburban Nissan I would highly recommend seeking out this young man, Blake Murley. He was a pleasure to deal with from start to finish. If you go to Suburban Nissan I would highly recommend seeking out this young man, Blake Murley. He was a pleasure to deal with from start to finish. Blake indicated he had recently started at the dealership and its his first time in sales. You would never know it. He had a very calming, no pressure approach yet when it came to what we wanted/needed he was aggressive and effective. While we don't live in the area, we will certainly keep this Dealership and Blake in mind for our next vehicle purchase. They were worth the drive. More
Good Unrushed Experience, Good Deal, Professionalism I was coming off of a subpar customer service experience at another dealer when I came in to this dealership. I had been at the early stages of my res I was coming off of a subpar customer service experience at another dealer when I came in to this dealership. I had been at the early stages of my research in determining a few cars to consider purchasing and had just come from a Toyota dealer which went from engaged to entirely disinterested as soon as I mentioned I was not going to be making a purchase that very day. My experience at Suburban Nissan of Farmington Hills was a complete 180 by comparison. I worked with a genuine, patient and professional salesman, Blake Murley. All in, Blake must have spent 8-10 hours over the course of 3 visits to answer all my questions, provide complete transparency and access to all the vehicles I was interested in and was agile and responsive over the phone, proactively making contact when a new vehicle he knew I'd be interested in came into the possession of the dealership. I tend to be a very analytical and thoughtful purchaser (hence the 3 visits), and Blake was cognizant and supportive of my process. As a result, he quickly built a rapport with me and I was committed to making a deal with Blake if the financials of the deal were fair. Long story short, they were. I felt I pushed the deal fairly close to their bottom line (certainly by every metric of research and information I was able to dig up on the internet on the car in question) and we both parted satisfied (we were only a few hundred dollars off from where I wanted to be). Mike Rogers, a manager at the dealership is definitely cut from a different cloth. He's a business man through and though and a very straight shooter, which I appreciated. If you are not prepared however, he may come off as curt or aggressive, but that's partly your fault. It's the age of technology, you should know how much a car costs before you ever step into the dealership. He came in once or twice during the process to give the "bottom line" on certain cars/deals. Definitely do your research and due diligence because he's not a time waster and you want to have a good idea if you're in the ballpark of where you want your deal to end up at by the time he gets involved. I got low balled on the price of my trade in, which I was expecting (and you should too), but was able to negotiate it up without fuss. You should know what the trade in value of your vehicle is before entering the dealership as well. Mike Rogers gets 4 stars just because I spent but a few moments with him after all was said and done. More
The car purchase was a good transaction and everything was done professionally by the dealership. Chris handled the transaction very well. The car it was a very good value. was done professionally by the dealership. Chris handled the transaction very well. The car it was a very good value. More