Suburban Nissan of Farmington Hills

Kaila was new, but very helpful and professional. She was there every step of the way to make sure we were not only happy, but were able to find the best car for us. No pressure, no hidden fees, an overall p there every step of the way to make sure we were not only happy, but were able to find the best car for us. No pressure, no hidden fees, an overall pleasant experience. More

This was probably the smoothest experience I’ve ever had at a dealership. Very happy with the level of service I received and I love my new car! at a dealership. Very happy with the level of service I received and I love my new car! More

Kayla was fantastic she took care of us from when we stepped into Nissan to when we were handed our keys. If you need anything Kaila will take care of it for you! stepped into Nissan to when we were handed our keys. If you need anything Kaila will take care of it for you! More

The service was excellent I told them what I wanted and was given exactly that my next car purchase will probably be with them T. was given exactly that my next car purchase will probably be with them T. More

Bought my first car here and had an absolutely amazing experience! They took the time to explain everything. A HUGE thank you! Aaron was phenomenal! experience! They took the time to explain everything. A HUGE thank you! Aaron was phenomenal! More

Brian Evans was great! He was super helpful and informative. He made the whole process quick and easy. I love my new car! I highly recommend this dealership! informative. He made the whole process quick and easy. I love my new car! I highly recommend this dealership! More

I got my second car from the same dealership and I am highly impressed by the entire team for being so patient and finding me the right vehicle. A special mention to my sales representative, “Chris Cl highly impressed by the entire team for being so patient and finding me the right vehicle. A special mention to my sales representative, “Chris Clark”. One of the finest in the industry, it was a pleasure doing business with him. As a customer, I was picky and always wanted to be on the priority and Chris handled me really well. He made sure to get back to me whenever I had questions. When he was unavailable, he connected me with someone else who can handle my questions. He totally understood that every customer and their needs are different and once he knew my demands, his personalized recommendations were the best. Even after seeing a few vehicles and not closing the deal, Chris was patient and followed up with me there after, ensuring that he is there to find me the best deal. The entire process with him was smooth and I am happy that he was the person to find me a car! More

I met this nice man brian Evans at the gas station. He saw me in a panic cause I had a flat tire and had my 3 small children with. He offered to help. He not only changed my tire on my ford explorer but h saw me in a panic cause I had a flat tire and had my 3 small children with. He offered to help. He not only changed my tire on my ford explorer but he had me follow him to his dealership down the road (which is a Nissan). He had his service department fix my tire for free. Washed my car for me. I mean wow, who does that? He got me and my boys refreshments and snacks while we waited. Gave me his card if I needed anything else with my vehicle to call him. Didnt ask me for anything, no money, no sale, nothing. This is customer service. Let's just say, my next vehicle is a nissan. More

This is how car buying should be, less than an hour in the dealership and most of the transaction was performed online. Shaun was very professional, personable and responsive. Excellent experience all the the dealership and most of the transaction was performed online. Shaun was very professional, personable and responsive. Excellent experience all the way around from initial contact to picking up the vehicle about 7 hours later. Shira was also very responsive and professional. This will be my new dealership for sure. More