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Suburban Nissan of Farmington Hills
Farmington Hills, MI
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
About The Suburban Collection
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations.
The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 801 reviews
January 12, 2021
I had a great experience with Kaila and Suburban Nissan! I love everything about my new vehicle! Customer service was fantastic and I definitely recommend. I love everything about my new vehicle! Customer service was fantastic and I definitely recommend. More
by Myeta Davis
Employees Worked With
Kaila Malone
January 03, 2021
The customer service we received was outstanding! Aaron was very friendly, informative and helpful. He made the buying experience a pleasure. We recommend Aaron and Suburban to anyone looking for a vehic was very friendly, informative and helpful. He made the buying experience a pleasure. We recommend Aaron and Suburban to anyone looking for a vehicle. More
by Gladwechosesuburban
Employees Worked With
Aaron the bowtie Guy Stokes
January 03, 2021
Kaila and the entire team were professional, accommodating and made our experience painless! We would highly recommend this dealership. We love our new 2021 Rouge! accommodating and made our experience painless! We would highly recommend this dealership. We love our new 2021 Rouge! More
by Amyschneider2013
December 31, 2020
Easily one of the smoothest transactions I’ve had buying a car. Aaron in sales and Jonathon in finance were great to work with. I will definitely come back for my next car purchase! a car. Aaron in sales and Jonathon in finance were great to work with. I will definitely come back for my next car purchase! More
by GPatricio
Employees Worked With
Aaron the bowtie Guy Stokes
December 24, 2020
Chris Clark is a kind caring and delightful young man. He is very easy to talk to and relate to. He performed my test drive and answered all my questions. I felt very fortunate to be working with him. I woul is very easy to talk to and relate to. He performed my test drive and answered all my questions. I felt very fortunate to be working with him. I would recommend him highly. More
by lizpaton
December 22, 2020
From the very moment we met Kaila we felt completely at ease! She actually listened to us and understood what we were looking for. It was never really the price we were concerned about, it was ride, comfor ease! She actually listened to us and understood what we were looking for. It was never really the price we were concerned about, it was ride, comfort, and space and she hit the ball out of the park with our Murano! We kid you not, she made our buying experience completely painless! She’s our new go to for cars!!! Merry Christmas Kaila!!! Thank you again! More
by kraused125
Employees Worked With
Kaila Malone
December 22, 2020
Our experience with Suburban Nissan was top rate from the time my daughter and I walked into the dealership to the time we left with a Nissan Rogue. Aaron quickly understood what we were looking for, Showed time my daughter and I walked into the dealership to the time we left with a Nissan Rogue. Aaron quickly understood what we were looking for, Showed us some options, and put the perfect vehicle in front of us in no time. Aaron and the Suburban team treated us fairly and we felt we walked away with a great car at a great price point. Team was very professional, friendly and efficient throughout the process. High marks all around. Great job and Merry Christmas, Aaron and Jessica Clark More
by aclark67
Employees Worked With
Aaron the bowtie Guy Stokes, Michael Rogers
December 17, 2020
Great dealership that remains focused on the customer, giving the best quality for a fair price. An inviting environment that makes an auto purchase an enjoyable experience. giving the best quality for a fair price. An inviting environment that makes an auto purchase an enjoyable experience. More
by cprophitt2
Employees Worked With
Michael Rogers, John Chatzopoulos, Rionna Clements
December 16, 2020
Fastest purchase ever! Aaron was an awesome salesman to work with. I walked in at 2pm and drove off at 6pm. Only suggestion I have is to listen when customer says which financial company to try. I was alre work with. I walked in at 2pm and drove off at 6pm. Only suggestion I have is to listen when customer says which financial company to try. I was already pre approved with capital one and they still ran me through other banks which hurt my credit score! Besides that everything was amazing! More
by edri201
Employees Worked With
Other Employees :
Aaron the bowtie Guy Stokes, Blake Murley, Rionna Clements
December 09, 2020
I had a great experience at Suburban Imports of Farmington Hills. I was traveling there from out of state to purchase a used car and Blake Murley was very helpful in getting everything done up fron Farmington Hills. I was traveling there from out of state to purchase a used car and Blake Murley was very helpful in getting everything done up front before I made the trip. I felt confident that once I got there and saw the car, there wouldn't be any surprises. More
by Devin
Employees Worked With
Blake Murley
