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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 801 reviews

March 29, 2021

They had a really great deal on a car that I really liked. I got there 10 minutes before they closed but Chris still worked hard to give me the best service possible, and he was able to secure the sale More

by lanebuckingham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Suburban Nissan of Farmington Hills responded

Lanebuckingham, thank you for sharing your positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon! Che' Shaydak GSM/ROM

March 25, 2021

This was the best customer service l ever had in my life. I told him what I wanted and he gave me just that. They need more customer service representative like you. Thanks Blake More

by latonya.yates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Murley
Mar 30, 2021 -

Suburban Nissan of Farmington Hills responded

Latonya, we are glad we could help! Hi Latonya.yates, thank you so much for your positive comments about Blake and Suburban Imports of Farmington Hills! Che' Shaydak GSM/ROM

March 23, 2021

I am extremely pleased with my new Nissan My sales I am extremely pleased with my new Nissan My sales person Kaila Malone what’s the most helpful it was a great experience I would highly recomm More

by vickilstrickland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaila Malone
Mar 30, 2021 -

Suburban Nissan of Farmington Hills responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak GSM/ROM

March 23, 2021

The leasing experience was great! It's my 4th leased rogue from here. I've always had great service. I would definitely recommend this dealership. More

by Brettbaier
Recommend Dealer
Yes
Employees Worked With
Kaila Malone
Mar 30, 2021 -

Suburban Nissan of Farmington Hills responded

Brettbaier, we really appreciate your feedback! Thanks again for the recommendation, and have an amazing day! Che' Shaydak GSM/ROM

March 22, 2021

My service was great! Everyone was great! Friendly atmosphere. I feel like I fit right in. The process was smooth relatively fast and easy. Thanks so much! More

by cwalk826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Shaun Bradley
Mar 23, 2021 -

Suburban Nissan of Farmington Hills responded

Thank you for taking the time to let us know how we did. We are happy to pass along your comments to the team here at Suburban Nissan of Farmington Hills! We hope you have a great day! Che' Shaydak GSM/ROM

March 22, 2021

Kaila was very nice and welcoming and took the time to explain all the questions I had asked about the car. The car was brand new and the detail department did a great job getting it ready for me. More

by etiennex.13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaila Malone
Mar 23, 2021 -

Suburban Nissan of Farmington Hills responded

We appreciate your positive review about your recent experience with us! Thank you so much for your positive comments about Kaila and Suburban Nissan of Farmington Hills! Che' Shaydak GSM/ROM

March 10, 2021

My experience was the best I have had in years.Aaron went above and beyond to assist me.I would purchase the rest of my vehicles from Suburban.Thank you. More

by Jqamarsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron the bowtie Guy Stokes
Mar 16, 2021 -

Suburban Nissan of Farmington Hills responded

Jqamarsh, thank you for your kind review; we are happy to pass along your comments to Aaron and the team here at Suburban Nissan of Farmington Hills! Che' Shaydak GSM/ROM

March 03, 2021

Location good . store always clean .waiting area comfortable good snacks and coffee Service excellant .people always friendly Hours are good to come and do business. Always received excelle More

by barriegramm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Barriegramm1, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! Che' Shaydak GSM/ROM

March 02, 2021

Overall a great experience buying across the country. I've been searching for what is my 'dream car' nationwide for a few months. It appeared at this dealership and I jumped right on it. Within an ho More

by Dknutson1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Blake Murley
Mar 04, 2021 -

Suburban Nissan of Farmington Hills responded

Dknutson1991, we really appreciate your feedback! We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan of Farmington Hills. Che' Shaydak GSM/ROM

February 15, 2021

Kaila was amazing! So accommodating to my questions. She was very easy to talk to and made you feel right at home. What a great experience. More

by cheric1128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaila Malone
Mar 04, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Cheric1128, thank you so much for your positive comments about Kaila and Suburban Nissan of Farmington Hills! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. Che' Shaydak GSM/ROM

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