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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
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37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 801 reviews

May 05, 2021

Very accommodating and helpful. I was disappointed that the car I made an appointment to test drive had sold, however, Mr Clark was able to find another option that ultimately a better deal. More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Suburban Nissan of Farmington Hills responded

Stephanie, we are glad we could help! Thank you so much for your positive comments about Chris and Suburban Imports of Farmington Hills! Che' Shaydak AGM

May 05, 2021

Drove out of my way to get my car from the amazing team at Suburban Nissan of Farmington Hills. From their friendly service to their outstanding prices, you can't find a better dealership. Shaun and Scotte More

by bleitson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Bradley
May 11, 2021 -

Suburban Nissan of Farmington Hills responded

Bleitson, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Nissan of Farmington Hills! Che' Shaydak AGM

May 11, 2021 -

Suburban Nissan of Farmington Hills responded

Bleitson, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Nissan of Farmington Hills! Che' Shaydak AGM

May 03, 2021

Farmington and Aaron were great to work with. Our only disappointment was the warranty expired by date just before we purchased the car. They did offer the extended warranty and we chose that for peace of More

by KPerry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron the bowtie Guy Stokes, Mostapha Farris
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Kperry, we're happy you found our staff to be so supportive during your experience here at Suburban Nissan of Farmington Hills. Che' Shaydak AGM

May 03, 2021

Brian and Suburban in general were amazing. Brian was super patient, informative, and listened to our needs. He made partnerships and took the time we needed to make a decision we were comfortable with. More

by tukash
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Plauman, Hanna Grifka
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Tukash! We're so happy we were able to help you out! Thank you so much for your positive comments about Suburban Nissan of Farmington Hills! Che' Shaydak AGM

May 03, 2021

Very impressed! The buying process was so easy with everyone who worked with me. I’m so happy to have the vehicle I’ve been looking for! More

by Christynorris109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Plauman
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Christynorris109, thank you so much for your positive comments about Suburban Nissan of Farmington Hills! Che' Shaydak AGM

May 02, 2021

I found Kaila to be very friendly , knowledgeable, and professional. She made my leasing experience wonderful. She showed me all parts of the dealership and explained each part (i.e. where to take my car More

by LLJ21359
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mostapha Farris, Kaila Malone
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Llj21359, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Che' Shaydak AGM

May 02, 2021

Kaila was awesome! Did not have the car I wanted at Farmington Hills dealership. Kaila made it happen and found exactly what I wanted at another dealership 300 miles away. We are now the proud owners o More

by DEANANGELACC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila Malone
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Deanangelacc, we are so happy to read such a great review about Kaila and Suburban Nissan of Farmington Hills! Che' Shaydak AGM

May 01, 2021

Chris was so helpful, and made my car buying experience so nice and easy! He answered all my questions in an easy to understand way. I would definitely recommend Chris! More

by Kristina
Recommend Dealer
Yes
Employees Worked With
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Kristina, we are so happy to read such a great review about Chris and Suburban Nissan of Farmington Hills! Thanks again for the recommendation, and have an amazing day! Che' Shaydak AGM

May 01, 2021

I had a wonderful experience with Kaila Malone at Suburban Nissan. When I told her the car I wanted, she said she would take care of it, and she did! Kaila was thorough, competent, and more than a pl More

by Dwight Respess
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaila Malone
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Dwight, your satisfaction is our top priority. We are very happy we could provide you with a positive experience! Che' Shaydak AGM

April 30, 2021

Chris was very helpful, courteous and provided answers to all my questions. He truly made my experience a very pleasant one. I am very happy. More

by Lindam1161
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Lindam1161! We're so happy we were able to help you out! Che' Shaydak AGM

May 05, 2021 -

Lindam1161 responded

Thank you for a really nice experience buying my Nissan Altima. Other members of the sales department, were readily available to answer questions also. I gave Chris a price and he didn't push higher priced cars, providing me with features that would address my particular needs. I would definitely encourage other car buyers to visit Surburban Nissan when purchasing a new or used automobile.

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