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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
Contact Dealership

37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 801 reviews

August 02, 2021

Hanna was great to deal with. The whole experience was terrific. Best car buying experience I’ve had in a long time. More

by Lstotz
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Murley, Hanna Grifka
Aug 16, 2021 -

Suburban Nissan of Farmington Hills responded

Lstotz, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Scotte Spencer Nissan Brand Manager

July 31, 2021

Had great experience at Suburban imports of Farmington Hills. Sales rep Chris Clark and manager Mike Roger's were very helpful with getting me an excellent vehicle at a great price. Highly recommend! More

by avnvgk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rogers
Aug 23, 2021 -

Suburban Nissan of Farmington Hills responded

Avnvgk, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Nissan Of Farmington Hills. Thank you Scotte Spencer Brand Manager

Aug 24, 2021 -

Suburban Nissan of Farmington Hills responded

Avnvgk, we are so happy to read such a great review about Chris and Suburban Imports of Farmington Hills! Che' Shaydak GM

July 30, 2021

Great experience purchasing this vehicle. Mr. Aaron Stokes was great through the entire process. Needlesss to say we are very satisfied with the vehicle. Thanks More

by osorianoortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron the bowtie Guy Stokes
Aug 23, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Osorianoortiz! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help! Thank you Scotte Spencer Brand Manager

Aug 24, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Osorianoortiz, thank you so much for your positive comments about Aaron and Suburban Imports of Farmington Hills! Che' Shaydak GM

July 28, 2021

Always a good experience here. I have purchased 3 cars from them and always come back. Staff work hard to satisfy the customer needs. The go to Nissan dealer. More

by the.cwinters
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Bradley
Aug 23, 2021 -

Suburban Nissan of Farmington Hills responded

Hi The.cwinters, thank you so much for your positive comments about Suburban Nissan Of Farmington Hills! We are always more than happy to assist you if anything else comes up. Take care! THank you Scotte Spencer Brand Manager

Aug 24, 2021 -

Suburban Nissan of Farmington Hills responded

We're so happy we were able to help you out! Che' Shaydak GM

July 24, 2021

Staff was very friendly. I worked with Chris. He answered all my questions and kept me updated on what I needed. Would buy here again. More

by ashmcd1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2021 -

Suburban Nissan of Farmington Hills responded

Ashmcd1127, we're happy you found our staff to be so supportive during your experience here at Suburban Nissan Of Farmington Hills. Thank you Scotte Spencer Brand Manager

Aug 24, 2021 -

Suburban Nissan of Farmington Hills responded

We appreciate your positive review about your recent experience with us! Che' Shaydak GM

July 22, 2021

I had the privilege to work with Chris Clark on the sale of my used Mazda3. Best customer service experience I have had buying a vehicle to date. I would not hesitate to recommend Chris to friends and famil More

by hmichael2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Hmichael2, thank you so much for your positive comments about Suburban Nissan Of Farmington Hills! Thank you so Much! Scotte Spencer Nissan Manager

July 22, 2021

Chris was super great and very informative! He made sure i understood everything, and was very patient with me. I'd recommend him to everyone that needs a car. More

by Natarra09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2021 -

Suburban Nissan of Farmington Hills responded

Natarra09, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Nissan Of Farmington Hills! Thank you so much again for your feedback! We hope you have a great day! Scotte Spencer Nissan Manager

July 15, 2021

The process of purchasing my 2019 Mazda 3 was a breeze. Everyone was very friendly. Aaron has a great personality and was very informative about the vehicle! More

by Canklam98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron the bowtie Guy Stokes, Brian Plauman
Jul 16, 2021 -

Suburban Nissan of Farmington Hills responded

Congratulations on your new purchase and we are pleased to know that your experience went smoothly with Aaron. We hope to see you again!

July 09, 2021

Malaysia and Mike Rogers were a pleasure to work with. I appreciated Malaysia’s non pressure easy going demure. Mike was extremely helpful in making sure the windshield was replaced and calibrated due to a More

by mironi42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Plauman, Michael Rogers, Malayasia Patterson
Jul 15, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Mironi42, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day! Scotte Spencer

July 08, 2021

Found a car online and pre-negotiated the price. They said tires were at least at half life. When I drove down (about a 2 hour drive), two of the tires were at 4/32nd or less. Refused to replace them des More

by HM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jarrell Hogan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rogers
Sep 03, 2021 -

Suburban Nissan of Farmington Hills responded

Hm, we truly appreciate your honest feedback. Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Che' shaydak GM

Sep 04, 2021 -

Suburban Nissan of Farmington Hills responded

Hi Hm, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

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