Suburban Nissan of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Chris was awesome! Not overbearing or pushy at all. He was insightful and kind. Definitely recommend! Not overbearing or pushy at all. He was insightful and kind. Definitely recommend! More
Malayasia is very helpful and ready to show different options of cars to meet my budget. Buying process is also very seamless. Thank you for wonderful car buying experience options of cars to meet my budget. Buying process is also very seamless. Thank you for wonderful car buying experience More
I have been to Suburban Nissan of Farmington Hills twice, both for a warranty recalls arriving out of class action suite outcomes. In both cases I waited for the service completion at the dealership and felt both for a warranty recalls arriving out of class action suite outcomes. In both cases I waited for the service completion at the dealership and felt they take too much time to service the minor issue, not sure it is so because they are free services. In the last visit I went for a headlamp replacement and I was under the impression they would check and replace the lamps within the 1 hour window they said it would take for the service. But after 1hr 20min, the guy comes back and says he needs to order the headlamps and it takes 1-2 months for the headlamps as they are back-ordered. I am like, you took 1 hour+ to conclude that! And it was 1-2 months to get the parts considering it is a dedicated Nissan service and not Honda/Toyota service. On both cases they neither checked the tire pressure and corrected not did they offer a free car wash. It is high time they bump up there level of customer service. More
Working with Brian Evans and Scotte Spencer was another incredible experience. I say another, because this is my third vehicle and my experience has been top notch, each time. Thank you both sincerely! incredible experience. I say another, because this is my third vehicle and my experience has been top notch, each time. Thank you both sincerely! More
Malaysaia was great! She knew her stuff and got me into a beautiful Q5. From the smallest detail, she took care of everything! Thank you again Malaysaia, you made my expe She knew her stuff and got me into a beautiful Q5. From the smallest detail, she took care of everything! Thank you again Malaysaia, you made my experience so great I will come back and see you again! A+ service at Suburban Imports F.H. More
As always great customer service, we got the vehicle we wanted at a very good price. Shaun explained everything in detail and made sure that we had no doubts wanted at a very good price. Shaun explained everything in detail and made sure that we had no doubts More
My experience at Suburban Imports was top notch. Chris quickly showed me all 6 cars I was interested in and broke down the cost of each while I cruised about in several fine vehicles. Ultimately, Chris quickly showed me all 6 cars I was interested in and broke down the cost of each while I cruised about in several fine vehicles. Ultimately, I was in over my head price wise but Chris and the team didn't pressure me and were understanding and respectful. I wish I could've given them my business! More
Shaun was very helpful and made the car buying process very simple. The staff was wonderful and worked with me when we ran into a couple of hiccups during the process. very simple. The staff was wonderful and worked with me when we ran into a couple of hiccups during the process. More