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Suburban Nissan of Farmington Hills

Farmington Hills, MI

4.8
801 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO About The Suburban Collection The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan and Florida. The company's 60+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning 32 convenient dealership locations and AAA-approved auto repair and collision service centers - including two Fischer Body Refinishing locations. The Suburban Collection also operates three GM-authorized accessory distributors and installers; the Southeastern Michigan Accessory Center (SEMAC), Florida Automotive Distributing and Accessories of Chicago. The company's Competitive Vehicle Services (CVS) division ensures that the latest vehicle models are always within reach of businesses that design and test the vehicle safety of the automobiles of tomorrow. The Suburban Collection also manages the fleet of historical General Motors vehicles as Global Logistics Services.
Contact Dealership

37901 Grand River Avenue

Farmington Hills, MI

48335

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Showing 801 reviews

May 18, 2022

Good service, easy to find,close to home. Staff is nice. Decent car selection, very helpful. More

by Dmh61891
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rogers, Malayasia Patterson, Jennifer Martin
May 22, 2022 -

Suburban Nissan of Farmington Hills responded

Hi Dmh61891, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Che' Shaydak GM

May 12, 2022

Chris was awesome! Not overbearing or pushy at all. He was insightful and kind. Definitely recommend! More

by ashlibynum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Suburban Nissan of Farmington Hills responded

Hi Ashlibynum, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care! Scotte Spencer Nissan General Sales Manager

May 10, 2022

Great support and good communication. Very helpful and even got the car delivered to me for a discounted fee. More

by joel
Recommend Dealer
Yes
Employees Worked With
Malayasia Patterson
May 12, 2022 -

Suburban Nissan of Farmington Hills responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 07, 2022

Malayasia is very helpful and ready to show different options of cars to meet my budget. Buying process is also very seamless. Thank you for wonderful car buying experience More

by prasadoraskar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malayasia Patterson, Jennifer Martin
May 13, 2022 -

Suburban Nissan of Farmington Hills responded

Prasadoraskar, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care! Scotte Spencer Nissan General Sales Manager

May 05, 2022

I have been to Suburban Nissan of Farmington Hills twice, both for a warranty recalls arriving out of class action suite outcomes. In both cases I waited for the service completion at the dealership and felt More

by SK
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
May 12, 2022 -

Suburban Nissan of Farmington Hills responded

Sk, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 01, 2022

Working with Brian Evans and Scotte Spencer was another incredible experience. I say another, because this is my third vehicle and my experience has been top notch, each time. Thank you both sincerely! More

by Michaeldadourian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scotte Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Murley
May 04, 2022 -

Suburban Nissan of Farmington Hills responded

Mike thank you so much for the great review! We look forward to seeing you again soon! Scotte Spencer Nissan General Sales Manager

April 25, 2022

Malaysaia was great! She knew her stuff and got me into a beautiful Q5. From the smallest detail, she took care of everything! Thank you again Malaysaia, you made my expe More

by Bellahall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rogers, Jennifer Reider, Malayasia Patterson
Apr 28, 2022 -

Suburban Nissan of Farmington Hills responded

We are glad we could help!

April 11, 2022

As always great customer service, we got the vehicle we wanted at a very good price. Shaun explained everything in detail and made sure that we had no doubts More

by YEL_21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley
Apr 13, 2022 -

Suburban Nissan of Farmington Hills responded

Hi, thank you so much for your positive comments about Suburban Nissan of Farmington Hills!

April 08, 2022

My experience at Suburban Imports was top notch. Chris quickly showed me all 6 cars I was interested in and broke down the cost of each while I cruised about in several fine vehicles. Ultimately, More

by Mrs. P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Rogers
Apr 12, 2022 -

Suburban Nissan of Farmington Hills responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 07, 2022

Shaun was very helpful and made the car buying process very simple. The staff was wonderful and worked with me when we ran into a couple of hiccups during the process. More

by ALYSSAROUSSEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bradley, Jennifer Martin
Apr 13, 2022 -

Suburban Nissan of Farmington Hills responded

Thank you for your kind words and this wonderful review!

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