Suburban Honda
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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This was our first experience with a Honda dealer and it went very well. Our salesperson was John Butler. My husband explained what we were looking for and told him we would be back in about an hour. While went very well. Our salesperson was John Butler. My husband explained what we were looking for and told him we would be back in about an hour. While we were gone he gathered the information on a few of the models we were interesteding in seeing. Upon our return to the dealership JB took us right to the vehicles and answered all of our questions. Once the test drive of the vehicle we selected was complete we all sat down and discussed pricing. JB worked with us and made suggestions on how we could stay in range of our budget. He was patient in taking back whatever offer we made and never made us feel rushed. My husband and I were given the time needed to discuss in private what we would agree upon. We would certainly recommend John Butler to anyone looking for a pleasant car buying experience. I rate JB a 5(GREAT). The only area I rate a 4(GOOD)is the final price and only because it wasn't the exact price we had in mind when we enter the dealership. But the price was good and we got more features then we initially were looking at. We have not had to use the service department yet and therefore cannot rate this area. We expect to have a good experience here as well and will post a rating at a later date. Thank you JB and Suburban Honda, we are enjoying our CR-V. More
Van was super nice. Gave me a great price! The whole transaction was completed in an evening and I drove out in my new vehicle that night! I have already recommended Suburban and Van to a few people tod transaction was completed in an evening and I drove out in my new vehicle that night! I have already recommended Suburban and Van to a few people today! I originally went to a competing dealership but I was unhappy with both the price offered and the customer service. I hope to stay with Suburban for a while! More
After an unpleasant experience at a Honda dealer in Plymouth, I decided to give Honda another shot so I went to Suburban. Wow what a difference! The selection was great- the vehicles were actually pr Plymouth, I decided to give Honda another shot so I went to Suburban. Wow what a difference! The selection was great- the vehicles were actually priced, and I dealt with the most wonderful salesperson, Pat Marx. Knowledgeable, friendly, and to the point, Pat answered all if my questions directly and honestly. Pat gives a whole new meaning to the term "salesperson". She understood my needs and gave me the options I needed. Thanks again Pat! More
I had never leased a vehicle before, however I when I went into Suburban Honda, I found that they were very helpful and make me feel comfortable making the decision to lease a Honda. The amount of time went into Suburban Honda, I found that they were very helpful and make me feel comfortable making the decision to lease a Honda. The amount of time the salesman Van gave me was wonderful. He answered all calls and questions from me very quickly. I did not feel there were any games and I was not treated like a "dumb woman". They did not have the color I wanted in stock, but they got one within hours. I walked out of Suburban Honda in a new 2011 Honda CR-V. This was a wonderful experience. More
Purchasing a car from Suburban Honda was such a great experience. Everyone was so knowledgeable and helpful. They answered all of my questions and were patient with me when I couldn’t decide between two experience. Everyone was so knowledgeable and helpful. They answered all of my questions and were patient with me when I couldn’t decide between two cars. Joe was able to sit down with me and help me compare the cars so I could make the best decision. Joe even followed up with me the next day to make sure I was still happy with my decision. I would recommend Joe and Suburban Honda to anyone. More
I cant't say enough about how great it was to purchase my Accord from Suburban Honda and to deal with Corey. From start to finish the whole experience was better than any other Honda dealership I went to. Accord from Suburban Honda and to deal with Corey. From start to finish the whole experience was better than any other Honda dealership I went to. I did go to 2 other Honda dealership (which will remain nameless) and was treated like I was a "typical woman" buying a car on her own. Suburban treated me like a valued long time customer (even though this was my first purchase). You will have my business for good! Love my Accord~ More
I was very impressed with the professionalism and courtesy of your salesperson. She was very knowledgeable and I appreciated her patience answering all of my questions. I would definitely recommend courtesy of your salesperson. She was very knowledgeable and I appreciated her patience answering all of my questions. I would definitely recommend Pat Marx as she was personable and a pleasure to work with. More
This was the first car I've purchased and it could not have gone any better. Van knew what i wanted and got it for me. Not only did he get me in a car he got me within a price range i could afford for the have gone any better. Van knew what i wanted and got it for me. Not only did he get me in a car he got me within a price range i could afford for the car i wanted. My family and i will continue to use Suburban Honda for years to come. More
Why I rated the dealership is because wheen I walked in to the dealership and I was promptly greeted. The salesman was personable and asked me questions to help what I wanted. He took me to the car and tol to the dealership and I was promptly greeted. The salesman was personable and asked me questions to help what I wanted. He took me to the car and told me about it. He was wanting to give me time and he was very helpful in the process. I will recommend your dealership to everyone. More
Hands down the best experience I've had purchasing a car. Not only was Van able to find and get me the perfect car, but my mother as well!! And aside from spending countless hours accomodating me as if what Not only was Van able to find and get me the perfect car, but my mother as well!! And aside from spending countless hours accomodating me as if what I wanted was the only thing that mattered, his customer service is exceptional( to say the least)! Thanks! More